Last Updated
Overview
CAS genesisWorld software enables efficient lead tracking, service workflows, and secure data management. Although JavaScript knowledge is required for some advanced customizations, its modular features and GDPR compliance tools add strong value for growing teams.
Overall Rating
Based on 2 users reviews
3.5
Rating Distribution
Positive
50%
Neutral
50%
Negative
0%
Starting Price
Custom
CAS genesisWorld Specifications
- Contact Management
- Email Integration
- Workflow Automation
- Mobile CRM
What Is CAS genesisWorld?
CAS genesisWorld is a customer relationship management (CRM) and extended relationship management (XRM) software built for small to mid-sized B2B organizations looking to manage complex relationships and streamline operations. It offers both desktop and mobile access, enabling teams to stay productive across locations. With real-time dashboards, businesses gain immediate insights into performance metrics. The software also automates routine sales tasks, helping users reduce manual work, improve collaboration, and focus on building stronger customer connections.
CAS genesisWorld Pricing
CAS genesisWorld cost varies based on your business requirements. Plans are available for both rental and purchase:
- Rental Plan: €25.50/month
- Purchase Plan: €650/user (one-time license fee)
Disclaimer: The pricing is subject to change.
CAS genesisWorld Integrations
The software supports integration with multiple systems and platforms, such as:
- Microsoft Teams
- Outlook 365
- Inxmail
- Evalanche
- We.Network
Who Is CAS genesisWorld For?
CAS genesisWorld software caters to businesses operating in various industries and sectors, including:
- Construction
- Coaching and seminar providers
- Aviation
- Banking and insurance
Is CAS genesisWorld Right For You?
Are you looking for a CRM that grows with your business and keeps your data safe? CAS genesisWorld might be the right choice. It helps teams stay organized by bringing all customer information into one place and supports GDPR compliance with built-in consent tools and secure access settings.
The platform has earned the fair.digital quality seal and the ‘Software Made and Hosted in Germany’ certification reinforcing its commitment to data security and usability. It is also trusted by well-known organizations including Ajinomoto, TP-Link, and QESAR for its reliability and scalability.
Still doubtful if CAS genesisWorld software is the right fit for you? Connect with our customer support staff at (661) 384 7070 for further guidance.
CAS genesisWorld Features
Optimized Sales Processes
This feature empowers the sales teams with structured lead tracking, automated workflows, and a 360° customer view. By simplifying opportunity management and accelerating decision-making through real-time dashboards, it enhances customer engagement, shortens sales cycles, and ensures no opportunity slips through the cracks.
Targeted Marketing Campaigns
CAS genesisWorld software enhances marketing performance by enabling tailored, multi-level campaigns built on detailed CRM data. It supports precise audience segmentation, GDPR-compliant communication, and seamless integration with automation tools. Real-time dashboards help measure ROI, track customer interactions, and optimize campaigns for stronger engagement and higher lead conversion.
Collaborative Project Management
This feature enables users to streamline project management by centralizing tasks, milestones, resources, and budgets in a unified project file. Teams benefit from real-time collaboration, visual dashboards, and mobile access. With transparent tracking and integrated controls, it supports agile execution, faster decision-making, and efficient project delivery across departments.
Efficient Service And Support Management
The software enhances service operations through intelligent ticketing, automated workflows, and centralized customer data. Teams can respond faster, track inquiries transparently, and manage service contracts effectively. Mobile access, integrated portals, and real-time evaluations help improve service quality, reduce costs, and build stronger customer trust.
Pros And Cons of CAS genesisWorld
Pros
Highly customizable without coding knowledge
Excellent project and helpdesk management tools
Works smoothly across all major platforms
Cons
Requires JavaScript for some customizations
Windows interface could use design improvements
CAS genesisWorld Reviews
Total 2 reviews
3.5
All reviews are from verified customers
Rating Distribution
5
Stars50%
4
Stars0%
3
Stars0%
2
Stars50%
1
Stars0%
Share your experience
Small Business, 11-50 employees
“Great tool for Managing Customers and Projects”
Pros
I find this system really helpful for collecting client information and managing projects tailored to specific customer types. It lets me assess client details to create different functionalities and work requirements for particular projects. What I appreciate most is how it keeps valuable client data secure while making it accessible across the sales desk and entire sales team.
Cons
I love this tool and I think they should do a better job at marketing it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Mid Market, 101-500 employees
“Needs improvements”
Pros
It makes me able to move clients between different sales reps when needed.
Cons
I find it a bit complicated to use. Too many steps for my liking.
Rating Distribution
Ease of use
4
Value for money
3
Customer Support
6
Functionality
5
Frequently Asked Questions
What other apps does CAS genesisWorld integrate with?
CAS genesisWorld supports integration with tools like Microsoft Outlook, Inxmail, Evalanche, ERP systems, and others via OpenSync framework.
Who are the typical users of CAS gnesisWorld?
Typical users include B2B organizations across industries such as engineering, manufacturing, IT, banking and insurance, education, and aviation.
Does CAS genesisWorld offer an API?
Yes. CAS genesisWorld provides a REST API.
What level of support does CAS genesisWorld offer?
CAS genesisWorld users have access to CRM experts via phone or email. CAS Support teams also provide fast responses through their online support channels.
Does CAS genesisWorld have a mobile app?
No, CAS genesisWorld does not have a mobile app.
What language does CAS genesisWorld support?
CAS genesisWorld is available in English, German, Spanish, Italian, Dutch, French, Polish, Romanian, Czech, Hungarian, Portuguese, and Turkish.
What types of pricing plans does CAS genesisWorld offer?
CAS genesisWorld price depends on your business needs, with rental from €25.50 per user monthly or a one-time purchase at €650 per user. Contact us today to get a personalized CAS genesisWorld cost quote for your team.