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CDK Global

CDK Global

Last Updated Oct 24, 2025

Overview

CDK Global provides an integrated CRM platform for the automotive retail industry to help simplify complex dealership operations. While customer support channels can be more efficient, its comprehensive software solution offers powerful, all-in-one software for sales and service, which makes it a reliable choice for dealers.

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Overall Rating

Based on 7 users reviews

4.3

Rating Distribution

Positive

86%

Neutral

14%

Negative

0%

Starting Price
Custom

What Is CDK Global?

CDK Global is a dealership management platform that connects and streamlines all key aspects of a dealership's workflow. Its core features include the dealer management system (DMS) and customer relationship management (CRM), which help manage inventory, sales, and customer data in one centralized system. Trusted by thousands of dealer locations, CDK Global enhances operational efficiency and supports a seamless customer journey from online search to in-store purchase.

CDK Global Pricing

The CDK Global cost breakdown varies depending on the unique needs of your business. Get a customized CDK Global pricing quote that suits your business requirements and budget.

CDK Global Integrations

The vendor has not provided any details regarding its integrations. Users can explore a CDK Global demo to learn more about its integration capabilities.

Who Is CDK Global For?

CDK Global software is ideal for various types of automotive businesses, including:

  • Franchised auto dealerships
  • Heavy truck dealers
  • Motorcycle dealerships
  • Automotive repair shops

Is CDK Global Right For You?

CDK Global is ideal for established multi-location automotive dealerships that are looking for a single, integrated platform to manage complex operations. Its CRM seamlessly integrates with digital retail, finance, desking, credit, and compliance tools, eliminating duplicate data and improving customer records. CDK also provides AI-powered workflows, advanced analytics, and customizable features to boost profitability and personalize the customer experience.

Still doubtful if CDK Global is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.

Pros And Cons of CDK Global

Pros

  • Great customer support with prompt responses

  • Reliable and long-standing platform for dealerships

  • Easy to use and supports smooth operations

Cons

  • Some accounting features may not be as seamless as expected

  • Reporting features can use improvements

Frequently Asked Questions

CDK Global provides support through online documentation, phone support, online case submissions, email, and chat.

Businesses in the automotive industry such as heavy truck dealers, motorcycle dealerships, franchised auto dealerships, and automotive repair shops benefit from CDK Global features.

CDK Global primarily supports the English language.

Yes, CDK Global offers an API.

Yes, CDK Global offers a mobile app.

CDK Global offers customizable and flexible pricing options. You can reach out for a customized CDK Global price plan based on your business needs.

The vendor has not specified any details regarding its integrations.