Last Updated
Overview
Cerca crm centralizes franchise, contract, billing, e‑learning, BI, and communication tools for multi‑location brands. While the platform’s advanced features are slightly complex, it offers full API, ISO‑certified hosting, and unlimited users, allowing multi-site retailers to enhance their business growth.
Overall Rating
Based on 10 users reviews
4.8
Rating Distribution
Positive
100%
Neutral
0%
Negative
0%
Starting Price
Custom
Cerca crm Specifications
- Contact Management
- Lead Management
- Customer Communication Tracking
- Email Integration
What Is Cerca crm?
Cerca crm software combines CRM, contract and legal management, royalty billing, business intelligence, e‑learning, project planning, messaging, ticketing, knowledge base, audits, and action‑plan tracking. It integrates API connectivity with external applications and mobile app options. The platform supports unlimited programs, 6 languages, and multiple users per location. It also offers full customization and branded interfaces, allowing users to optimize their operations.
Cerca crm Pricing
Cerca crm pricing varies according to different business requirements.
Cerca crm Integrations
Cerca crm integrations are not mentioned on its official website.
Who Is Cerca crm For?
Cerca crm is suitable for the following industries:
- Multi-site retailers
Is Cerca crm Right For You?
Cerca crm software is suitable for businesses aiming to professionally manage multi‑unit franchise or retail operations from a single platform. It enables centralized control over contracts, royalties, training, compliance, and network communication. The platform also automates key processes like billing, ticketing, e‑learning, audits, and BI.
Still not sure if Cerca crm is right for you? Contact our customer helpline at (661) 384-7070 for further guidance.
Cerca crm Features
Contract & Legal Management
Cerca crm handles electronic signatures, contract expiration alerts, and compliance tracking under GDPR. It tracks user access to contracts and ensures documentation meets legal standards. The platform also consolidates all franchise agreements and legal obligations with automated reminders
Royalty Billing & Financial Statements
The software automatically calculates, invoices, and processes royalty payments across the network. It retrieves tax documents and financial statements as part of the billing workflow. The platform also generates consolidated financial reporting for franchise-wide oversight.
Data & Business Intelligence
The platform collects sales data manually or via integration with external systems. It provides dashboards and reports for performance tracking and decision-making, ensuring centralized data visibility across all locations and business units.
E-Learning
The system hosts interactive e‑learning courses with SCORM compliance and progress tracking. It allows upload of training videos, documents, and quizzes tailored to franchise operations. The platform also records learner activity and educational outcomes for monitoring and compliance.
Pros And Cons of Cerca crm
Pros
Provides a full-featured franchise management suite
Has an API-first architecture for custom integrations
Includes e‑learning, BI, billing, contracts
Offers a Mobile app support and unlimited users
Cons
Advanced features are slightly complex
Implementation may require technical resources
Cerca crm Reviews
Total 10 reviews
4.8
All reviews are from verified customers
Rating Distribution
5
Stars80%
4
Stars20%
3
Stars0%
2
Stars0%
1
Stars0%
Share your experience
Individual & Family Services, 500+ employees
Less than 6 months
“Promising start with it”
Pros
It is easy to get started with as all the steps are clear and the best thing to me is that it is specially designed for franchise networks with a well-organized candidate section.
Cons
Not being able to view candidate profiles between development managers can be a bit of an issue in our daily operations.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Staffing and Recruiting, 51-100 employees
Less than 6 months
“Multifunctional tool”
Pros
I love having a tool that brings together so many elements like a directory, knowledge base etc and allows me to choose modules based on my specific needs.
Cons
As of now I do not have any downsides to report.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Food & Beverages, 11-50 employees
Less than 6 months
“Meets all the needs”
Pros
Being able to share information with franchisees is something that save me a lot of time and I can also run surveys. Plus the ability to complete audits directly through the app is a huge bonus.
Cons
I have nothing negative to mention so far as it was only implemented in early March.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Frequently Asked Questions
Does Cerca crm offers an API?
Yes, Cerca crm does offer an API.
What level of support does Cerca crm offer?
Cerca crm offers support through blog, customer cases, testimonials, contact, and email.
Does Cerca crm has a mobile app?
Yes, Cerca crm does offer a mobile app.
What other apps does Cerca crm integrates with?
Cerca crm integrations are not mentioned on its official website.
Who are the typical users of Cerca crm?
The typical users of Cerca crm include multi-site retailers.
What language does Cerca crm support?
Cerca crm supports 6 languages including English, French, and more.
What types of pricing plans does Cerca crm offer?
The vendor offers customized pricing according to different business requirements. Obtain a customized Cerca crm cost breakdown for your business today.