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Cerca crm

Cerca crm

Last Updated

Overview

Cerca crm centralizes franchise, contract, billing, e‑learning, BI, and communication tools for multi‑location brands. While the platform’s advanced features are slightly complex, it offers full API, ISO‑certified hosting, and unlimited users, allowing multi-site retailers to enhance their business growth.

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Overall Rating

Based on 10 users reviews

4.8

Rating Distribution

Positive

100%

Neutral

0%

Negative

0%

Starting Price
Custom

Cerca crm Specifications

Contact Management

Lead Management

Customer Communication Tracking

Email Integration

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What Is Cerca crm?

Cerca crm software combines CRM, contract and legal management, royalty billing, business intelligence, e‑learning, project planning, messaging, ticketing, knowledge base, audits, and action‑plan tracking. It integrates API connectivity with external applications and mobile app options. The platform supports unlimited programs, 6 languages, and multiple users per location. It also offers full customization and branded interfaces, allowing users to optimize their operations.

Cerca crm Pricing

Cerca crm pricing varies according to different business requirements.

Obtain a Cerca crm price personalized to your business requirements and budget.

Cerca crm Integrations

Cerca crm integrations are not mentioned on its official website.

Users can watch a free Cerca crm demo to learn more about its integration functionality.

Who Is Cerca crm For?

Cerca crm is suitable for the following industries:

  • Multi-site retailers

Is Cerca crm Right For You?

Cerca crm software is suitable for businesses aiming to professionally manage multi‑unit franchise or retail operations from a single platform. It enables centralized control over contracts, royalties, training, compliance, and network communication. The platform also automates key processes like billing, ticketing, e‑learning, audits, and BI.

Still not sure if Cerca crm is right for you? Contact our customer helpline at (661) 384-7070 for further guidance.

Cerca crm Features

Cerca crm handles electronic signatures, contract expiration alerts, and compliance tracking under GDPR. It tracks user access to contracts and ensures documentation meets legal standards. The platform also consolidates all franchise agreements and legal obligations with automated reminders

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The software automatically calculates, invoices, and processes royalty payments across the network. It retrieves tax documents and financial statements as part of the billing workflow. The platform also generates consolidated financial reporting for franchise-wide oversight.

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The platform collects sales data manually or via integration with external systems. It provides dashboards and reports for performance tracking and decision-making, ensuring centralized data visibility across all locations and business units.

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The system hosts interactive e‑learning courses with SCORM compliance and progress tracking. It allows upload of training videos, documents, and quizzes tailored to franchise operations. The platform also records learner activity and educational outcomes for monitoring and compliance.

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Pros And Cons of Cerca crm

Pros

  • Provides a full-featured franchise management suite

  • Has an API-first architecture for custom integrations

  • Includes e‑learning, BI, billing, contracts

  • Offers a Mobile app support and unlimited users

Cons

  • Advanced features are slightly complex

  • Implementation may require technical resources

Cerca crm Reviews

Total 10 reviews

4.8

All reviews are from verified customers

Rating Distribution

5

Stars

80%

4

Stars

20%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Share your experience

M

Maelise

Individual & Family Services, 500+ employees

Less than 6 months

5.0
June 2025

“Promising start with it

Pros

It is easy to get started with as all the steps are clear and the best thing to me is that it is specially designed for franchise networks with a well-organized candidate section.

Cons

Not being able to view candidate profiles between development managers can be a bit of an issue in our daily operations.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

M

Mylene

Staffing and Recruiting, 51-100 employees

Less than 6 months

5.0
April 2025

“Multifunctional tool

Pros

I love having a tool that brings together so many elements like a directory, knowledge base etc and allows me to choose modules based on my specific needs.

Cons

As of now I do not have any downsides to report.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Amel

Food & Beverages, 11-50 employees

Less than 6 months

5.0
March 2025

“Meets all the needs

Pros

Being able to share information with franchisees is something that save me a lot of time and I can also run surveys. Plus the ability to complete audits directly through the app is a huge bonus.

Cons

I have nothing negative to mention so far as it was only implemented in early March.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

View All 10 Reviews

Frequently Asked Questions

Yes, Cerca crm does offer an API.

Cerca crm offers support through blog, customer cases, testimonials, contact, and email.

Yes, Cerca crm does offer a mobile app.

Cerca crm integrations are not mentioned on its official website.

The typical users of Cerca crm include multi-site retailers.

Cerca crm supports 6 languages including English, French, and more.

The vendor offers customized pricing according to different business requirements. Obtain a customized Cerca crm cost breakdown for your business today.