Chatguru is a multi-user WhatsApp management platform that automates customer service, sales, and support through chatbots and team collaboration tools. While it primarily focuses on a single platform, it offers powerful tools for business owners who rely heavily on WhatsApp to manage conversations at scale and improve customer response times.
Chatguru Specifications
Contact Management
Lead Management
Customer Communication Tracking
Customer Service/Support
What Is Chatguru?
Chatguru is a WhatsApp-based customer communication and automation platform designed to help businesses manage conversations across teams, automate responses, and improve sales pipelines. It centralizes WhatsApp interactions into a shared inbox, supports chatbot creation, and offers smart workflow tools for teams. It is designed for companies that rely on WhatsApp for service and sales, enhancing customer response, tracking, and operational efficiency without the need for complex setups.
Chatguru Pricing
Chatguru Integrations
Who Is Chatguru For?
Chatguru serves several industries and sectors, including:
- Retail
- Hospitality and tourism
- Food and beverage
- Real Estate
- Travel and aviation
Is Chatguru Right For You?
Chatguru is well-suited for businesses that rely on WhatsApp as a primary communication channel for customer service, sales, or support. Its multi-user inbox, chatbot automation, and smart routing tools make it ideal for teams managing high volumes of messages. The platform provides robust operational control, enhanced response times, and streamlined workflows for companies in the retail, hospitality, real estate, and service-based sectors.
Still not sure about Chatguru? Contact our support team at (661) 384-7070 for personalized guidance.
Chatguru Features
Chatguru enables sending individualized messages to each contact, allowing businesses to create humanized and exclusive communication for marketing, sales, or support interactions.
See How It WorksThe tool enables users to create custom data fields in chats, such as company name, last purchase date, or email address, making it easier to personalize and contextualize conversations.
See How It WorksChatguru supports internal notes within conversations, allowing attendants to leave helpful context for colleagues or store information for future reference without exposing it to the client.
See How It WorksThe tool allows setting up smart triggers to receive alerts directly on WhatsApp when a lead performs key actions like expressing purchase interest or completing a form.
See How It WorksChatguru enables organizing conversations by service status (e.g., new, in progress, resolved, etc.), providing better team visibility and boosting performance tracking across the customer journey.
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