Clientela CRM provides luxury retail teams with specialized tools to deliver personalized shopping services and support enterprises. While its feature set can be expanded for flexibility, the platform is trusted for its powerful engagement tools and automations for improving customer relationships, which makes it a reliable choice for industry professionals.
Clientela CRM Specifications
Task Management
Alerts/Notifications
Multi-Channel Support
Analytics And Reporting
What Is Clientela Software?
Clientela CRM is a connected retail platform designed to help high-end brands build profitable, long-lasting customer relationships. The software supports in-store associates with sophisticated tools to engage shoppers and drive sales. Its capabilities, such as Video Clienteling, facilitate personal shopping sessions from anywhere, while the ‘Look Builder’ allows associates to create and share curated style recommendations. Clientela CRM features are focused on "Relational Shopping" which helps transform standard transactions into memorable, personalized experiences.
Clientela Software Pricing
Clientela Software Integrations
The software supports integration with multiple systems and platforms, such as:
- SAP
- Magento
- Oracle
- Salesforce
- SailThru by Marigold
Who Is Clientela CRM For?
Clientela software is ideal for a wide range of industries and sectors, including:
- Luxury retail
- High-End jewelry
- Beauty and cosmetics
- Fashion and apparel
- Department stores
Is Clientela Software Right For You?
Clientela is the right fit for luxury retail brands prioritizing deep customer relationships. Its standout "Relational Shopping" philosophy is included in all Clientela CRM features and trusted by brands like Cartier and Benefit Cosmetics. The platform offers its specialized toolset within a stable, advanced enterprise ecosystem, which makes Clientela CRM software an ideal choice for premium retailers.
Still doubtful if Clientela software is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.
Clientela CRM Features
This feature connects retail specialists with customers for one-on-one personal shopping, styling sessions, and product demonstrations. It supports a full range of omnichannel selling options, including online purchases, in-store reservations, and adding items to wish lists for later.
See How It WorksThis module offers advanced capabilities for managing both public and invite-only events at scale. It integrates with your CRM to build guest lists, track RSVPs, manage check-ins, and send personalized event notifications via email, SMS, and Apple Wallet integration.
See How It WorksThis tool allows associates to capture customer information and preferences both in-store and online. It helps build rich client profiles by tracking key data points and purchase history, all while ensuring compliance with privacy regulations like GDPR and CCPA.
See How It WorksThis functionality lets customers schedule appointments directly with store associates for services like personal styling, virtual consultations, or in-store visits. It streamlines the process of booking personalized shopping experiences, increasing engagement, and store traffic.
See How It WorksIntegrated within client interactions, this feature enables sales associates to showcase and suggest specific products tailored to a customer's profile and preferences. During video calls or in messages, specialists can share curated items to drive sales and enhance the shopping experience.
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