CRMNEXT

CRMNEXT

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Overview

CRMNEXT software provides comprehensive customer relationship management (CRM), aiding businesses in streamlining sales, automating marketing, and gaining deep 360-degree customer insights. While it may involve complex setup for advanced configurations, its extensive customization options and efficient lead management capabilities make it a valuable software.

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Starting Price
Custom

CRMNEXT Specifications

AI-Integrated CRM Solution

Workflow Automation

Lead Management

Contact Management Software

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What Is CRMNEXT?

CRMNEXT software is a comprehensive cloud-based CRM solution specifically engineered to streamline and automate customer-facing processes, spanning from initial lead capture through to post-sale support. The platform offers a configurable Customer 360 view, providing a unified interface for all customer information, consolidating data from various core banking and external technology systems to enable highly efficient service delivery. This addresses a common organizational challenge of fragmented customer data, allowing teams to access complete profiles seamlessly.

CRMNEXT Pricing

CRMNEXT offers the following pricing plans:

  • Basic: $65/user/month
Get CRMNEXT pricing according to your business requirements and budget.

Disclaimer: The pricing has been sourced from third-party websites and is subject to change.

CRMNEXT Integrations 

The information regarding the vendor's integrations is not publicly available.

Watch the CRMNEXT demo to learn more about its integration arrangements.

Who Is CRMNEXT For?

CRMNEXT is ideal for a wide range of businesses, industries and sectors including:

  • Financial services
  • Banking
  • Insurance
  • Credit unions

Is CRMNEXT Right For You?

For businesses seeking a robust, highly customizable CRM solution, especially within the financial services sector, CRMNEXT offers unparalleled value. CRMNEXT features that deliver comprehensive customer insights and streamline operations, and its AI-driven capabilities make it a compelling choice. CRMNEXT is designed to empower organizations for sustained growth and to future-proof their customer interactions.

Still doubtful if CRMNEXT is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.

CRMNEXT Features

CRMNEXT's Customer 360 offers a configurable, unified view of all client information, consolidating data from various core banking and external systems into a single pane. This role-based system ensures your team has immediate, comprehensive access to critical customer details, enabling highly efficient and personalized service delivery across all touchpoints.

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The powerful insight engine leverages AI-driven data and advanced analytics to proactively predict customer needs and suggest optimal products or services. This intelligent capability empowers your team to engage with account holders precisely when and where it matters most, fostering deeper relationships and driving relevant, timely interactions that enhance customer satisfaction.

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CRMNEXT's leads feature transforms growth initiatives into actionable strategies by streamlining the entire lead tracking and management process. It ensures no potential opportunity is overlooked, connecting your sales team directly with account holders. This robust capability fosters seamless collaboration, maximizing conversion rates and driving significant business expansion.

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The lending feature simplifies complex loan processing workflows, providing real-time visibility and instant updates on every applicant's status. This transparency benefits both your team and account holders, leading to a significantly faster, more efficient, and clear loan application journey. It empowers quicker decisions and improved customer experience in financial services.

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CRMNEXT's marketing automation empowers businesses to segment audiences precisely, delivering highly personalized email and SMS communications. Users can effortlessly activate relevant campaigns targeting specific account holders and meticulously track performance metrics. This feature optimizes marketing efforts, ensuring maximum engagement and measurable returns on investment for every outreach initiative.

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Gain operational excellence through CRMNEXT's comprehensive reporting and dashboards, offering a real-time view into key metrics and critical data across all departments. This immediate access to pertinent information empowers your team to formulate more informed strategies, identify key performance actions, and drive continuous improvement across the organization.

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Pros And Cons of CRMNEXT

Pros

  • Easy to store and manage documents

  • Upgrades and integrations are smooth

  • Simple interface for daily use

Cons

  • Moving between screens is tricky

  • System may slow with heavy use

CRMNEXT Reviews

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PB

Padmakar B.

Enterprise, 500+ employees

2.0
July 2023

My go to tool for daily operations

Pros

I find the usability really impressive for day-to-day operations and it gives me a complete 360-degree view of every customer. With the recent upgrades, I can even use it as a BPM tool which adds alot of value.

Cons

The workflow setup could be more flexible and I'd really like to see better support for PCI DSS compliance requirements.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

6

Functionality

7

PM

prashant m.

Small Business, 11-50 employees

3.0
April 2023

Good Lead Management Tool

Pros

The workflow and design work really well once we assign leads to the right departments which makes getting things done much easier.

Cons

The system hogs way too much bandwidth and I often get stuck dealing with server slowness that interrupts my workflow.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8

A

Anonymous

Small Business, 11-50 employees

5.0
October 2021

Essential Sales Tool!

Pros

I love how it pulls leads from everywhere, our website, marketing campaigns, landing pages and brings them all together in one place. Makes managing incoming prospects so much easier than juggling multiple systems.

Cons

Finding the dashboards and reporting features somewhat clunky to use and I struggle with getting daily reports to run automatically.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Frequently Asked Questions

Details about CRMNEXT’s integrations are not publicly disclosed on the official website.

CRMNEXT is well-suited for a variety of industries and sectors. Its features and flexibility make it a strong choice for businesses in financial services, banking, and insurance.

CRMNEXT price plans suit different business needs. The SoHo plan starts at $15 per user per month, while the SMB plan is priced at $35 per user per month. For larger organizations, the Enterprise plan is available at $65 per user per month. You can request a custom CRMNEXT cost quote best fits your business size and budget.

CRMNEXT is primarily available in English.

Yes, CRMNEXT has a mobile app available.

It offers an online form to book demo and explore the CRMNEXT platform.

Information about the vendor offering an API is not publicly available.