CustoCentrix

CustoCentrix

2 Review(s)

Overview

CustoCentrix provides comprehensive customer relationship management (CRM) capabilities to users, aiding them in centralizing data and enhancing customer loyalty. While the tool does require a bit of time to set up, its robust features for data collection and marketing automation consistently deliver high-quality insights and improve customer experiences.

Overall Rating

Based on 2 users reviews

4.5

Rating Distribution

Positive

100%

Neutral

0%

Negative

0%

Starting Price
Custom

CustoCentrix Specifications

Contact Management

Customer Communication Tracking

Customer Segmentation

Email Marketing Integration

View All Specifications

What Is CustoCentrix?

CustoCentrix is a powerful customer relationship management (CRM) platform designed to centralize and optimize customer data management for businesses of all sizes. It functions as a sophisticated consumer data platform, effortlessly collecting transactional and interaction data from various channels, including point-of-sale systems. This streamlined process ensures a high-quality, de-duplicated customer database, enabling robust loyalty programs and targeted marketing automation.

CustoCentrix Pricing

The vendor offers d pricing plans for businesses. Request a detailed CustoCentrix pricing plan tailored to your needs.

CustoCentrix Integrations

CustoCentrix software integrates with the following tools and platforms:

  • CloudPOS
  • Acrosoft
  • Restomax
  • Anacom
Watch a free CustoCentrix demo to learn more about its integration.

Who Is CustoCentrix For?

CustoCentrix software is ideal for businesses across various industries and sectors, including:

  • Retail
  • Restaurant
  • Marketing
  • Consultancy
  • Pharmaceuticals

Is CustoCentrix Right For You?

CustoCentrix software is ideal for businesses looking to transform fragmented customer data into a unified, actionable asset while ensuring full compliance. Its standout capability lies in effortlessly centralizing data from diverse points of sale and digital channels. The tool can be a strategic investment for enhancing customer relationships and driving profitability.

Confused if the CustoCentrix software is the right fit? Connect with our customer support staff at (661) 384-7070 for further guidance.

CustoCentrix Features

The tool centralizes all customer information, including transactional and interaction data, into a single, secure hub. It provides a reliable foundation for CRM and marketing initiatives, simplifying data access and analysis.

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With this feature, users can automate personalized customer interactions across multiple channels like email, SMS, and direct mail. The tool manages relationship marketing and client activation programs, leveraging a 360° view of customer data.

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CustoCentrix simplifies the process of measuring the impact and effectiveness of marketing programs. It ensures that businesses can easily assess the return on investment from their customer relationship management efforts.

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The tool allows users to drive customer retention and engagement with powerful loyalty program features. It enables seamless management of loyalty mechanics, including coupons, gift vouchers, and competitions, helping businesses meet sales objectives.

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Pros And Cons of CustoCentrix

Pros

  • Effortless, high-quality data collection tools

  • In-depth, ready-to-use customer knowledge base available

  • User-friendly interface

Cons

  • Setting up integrations requires expertise

  • Does not cater to smaller teams

CustoCentrix Reviews

Total 2 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

50%

4

Stars

50%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Share your experience

ED

Eric D.

Marketing and Advertising, 11-50 employees

More than a year

5.0
January 2022

“practical solution for retail professionals

Pros

I really like the data collection method, the way data updates are shared across different locations which eliminates data quality issues and the seamless integration with our POS system. Plus the level of GDPR compliance through MyFreedelity is reassuring. Also the functionality is quite impressive covering loyalty program management, geomarketing, catchment areas, marketing automation and RFM segmentation.

Cons

Not really anything. As the advantage of having everything integrated is much more valuable than using some specialized solutions that are complicated to connect together.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

AS

Aurore S.

Food Production, 11-50 employees

More than a year

4.0
January 2022

“a treasure for marketers

Pros

The data collection will help us create a much more refined communication plan thats tailored to our clients needs allowing us to personalize messages. CustoCentrix also offers a geomarketing module which we have not started using yet but will definitely find useful in the future.

Cons

It is not always easy to find the information I am looking for on the platform.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

View All 2 Reviews

Frequently Asked Questions

CustoCentrix offers support via customer portal.

CustoCentrix integrates with various third-party tools, including CloudPOS, Acrosoft, Restomax, and Anacom.

Yes, it offers an API.

The vendor offers custom CustoCentrix price plans for businesses. Obtain a tailored CustoCentrix cost estimate ic to your requirements.

CustoCentrix software supports multiple languages, including English, Italian, German, French, Spanish, and Portuguese.

Typical users who benefit from CustoCentrix features include businesses in various industries and sectors, including marketing, retail, pharma, and restaurant.

No, it does not offer a dedicated mobile app.