Last Updated
Overview
CxCRM provides flexible CRM software designed for small and medium businesses, comprehensively managing the entire sales and customer lifecycle. While it lacks advanced features like third-party app integrations, its unique contact management and robust data synchronization offer significant benefits.
Overall Rating
Based on 2 users reviews
4
Rating Distribution
Positive
100%
Neutral
0%
Negative
0%
Starting Price
Custom
CxCRM Specifications
- Contact Management
- Lead Management
- Opportunity Management
- Sales Pipeline Tracking
What Is CxCRM?
CxCRM software is a versatile customer relationship management solution specifically tailored for small and medium businesses (SMBs) to streamline their sales processes and manage the complete customer lifecycle. It empowers users to efficiently handle leads, contacts, opportunities, and accounts, ensuring all customer interactions are tracked. The software also includes a robust data synchronization tool, enabling seamless offline and online data management, which is crucial for businesses with diverse operational needs.
CxCRM Pricing
CxCRM Integrations
Information regarding CxCRM software integrations is not publicly available.
Who Is CxCRM For?
CxCRM is built for businesses that want to streamline customer and sales management. It's ideal for:
- Small businesses
- Medium businesses
- Sales teams
- Customer service teams
- Companies focused on lead tracking
- Businesses managing large contact networks
- Organizations managing the full customer lifecycle
Is CxCRM Right For You?
For small and medium businesses seeking a robust yet flexible CRM software to manage their sales and customer lifecycle, CxCRM presents a compelling solution. CxCRM features, such as its unique contact management system, offer unparalleled scalability for growing contact networks, a crucial capability for businesses with long-term expansion goals.
Still doubtful if CxCRM is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.
CxCRM Features
Lead And Account Management
CxCRM provides comprehensive tools for managing your entire sales pipeline, from initial lead capture through to established customer accounts. This ensures that every interaction and data point for leads, contacts, opportunities, and accounts is meticulously tracked. Users gain a unified view of their customer relationships, facilitating more informed decisions and streamlined sales processes.
Data Synchronization Tool
The software includes a powerful data synchronization tool that enables seamless data transfer between offline and online systems. This feature is vital for businesses with field sales teams or those operating in environments with intermittent connectivity. It ensures that all customer information remains up-to-date and consistent, regardless of where or when data is entered, enhancing operational efficiency.
Contact Management
CxCRM boasts a unique contact management system designed for ease of use while offering high flexibility and robust security. This system simplifies the process of building and maintaining an extensive network of contacts, capable of scaling efficiently to millions. It ensures secure access and management of your most valuable customer data.
Flexible Reporting
Each module within CxCRM is equipped with embedded flexible reporting capabilities. This allows users to easily analyze pertinent data across various aspects of their customer relationships and sales activities. The ability to generate customized reports provides actionable insights, empowering businesses to make data-driven decisions and optimize their strategies effectively.
Enhanced Security Controls
CxCRM incorporates tight security controls, comprehensive audit logs, and configurable logging levels. This robust security framework ensures that sensitive customer data is protected and that access is strictly role-based. Effective administration of the product is facilitated, providing businesses with peace of mind regarding data integrity and compliance.
Pros And Cons of CxCRM
Pros
Helps track customer feedback easily
Great for managing leads and sales
Can handle a huge list of contacts
Cons
Missing email and reminder features
Lacks cloud file storage options
CxCRM Reviews
Total 2 reviews
4
All reviews are from verified customers
Rating Distribution
5
Stars0%
4
Stars100%
3
Stars0%
2
Stars0%
1
Stars0%
Share your experience
Small Business, 11-50 employees
“Great CX Management Tool”
Pros
I can easily gather customer feedback and use those insights to enhance our products. The daily tracking of customer reviews has been really helpful for staying on top of what clients are saying.
Cons
The biggest downside is there's no free trial or free version available. It's also missing some key features I'd expect like a reminder system, email marketing tools and cloud file storage capabilities.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
8
Functionality
9
Mid Market, 51-100 employees
“Solid Customer Feedback Platform”
Pros
I appreciate how this system gathers customer feedback and organizes it into useful data points. It does a solid job managing sales information and customer details for our smaller business operations. It's been helpful for keeping track of everything in one place.
Cons
The pricing is high for smaller operations like mine. That's really my only complaint though,everything else about it works well for what I need.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
8
Functionality
9
Frequently Asked Questions
Does CxCRM offer an API?
There is no publicly available information about CxCRM offering an API.
What language does CxCRM support?
CxCRM is primarily available in English.
Does CxCRM have a mobile app?
There is no information publicly available to indicate that CxCRM has a mobile app.
What other apps does CxCRM integrate with?
Details about CxCRM’s software integrations are not publicly listed. To learn more about how it connects with other tools and platforms, it's best to check out the CxCRM demo.
What level of support does CxCRM offer?
CxCRM offers enterprise-level support, including audit logs, role-based access, and system-level configuration. Specifics like phone, chat, or ticketing are not detailed publicly.
What types of pricing plans does CxCRM offer?
CxCRM offers flexible pricing tailored to match the specific needs of each business. Whether you're a small team or a growing organization, you can request a custom CxCRM cost quote that aligns with your goals and budget.
Who are the typical users of CxCRM?
CxCRM is designed for businesses aiming to streamline their customer and sales processes. It's a great fit for small to medium-sized businesses, sales and customer service teams, and organizations that focus on lead tracking, contact management, and overseeing the entire customer lifecycle.