DashCX empowers businesses with advanced broadcasting, visual bot creation, and multi-agent inboxes for efficient WhatsApp engagement. Though crafting effective workflows can take planning and attention to detail, the platform’s secure, scalable design consistently improves response times, conversions, and customer retention.
DashCX Specifications
Contact Management
Lead Management
Customer Communication Tracking
Customer Segmentation
What Is DashCX?
DashCX is a cloud-based conversational customer relationship management (CRM) software designed for businesses that rely on WhatsApp to engage customers at scale. It offers features such as Shared Team Inbox, Bot Studio, Broadcast Campaigns, and CRM integrations. The software centralizes customer conversations, automates interactions with visual workflows, and simplifies large-scale messaging campaigns.
By combining multi-agent collaboration with advanced contact management, DashCX enables sales, support, and marketing teams to improve responsiveness and increase lead conversion. It helps drive customer retention from a single unified workspace accessible via web and mobile applications.
DashCX Pricing
The following are the pricing plans:
- Kickstart - $49/month
- Velocity - $99/month
- Acceleration - $149/month
- Transformation - $299/month
Disclaimer: The pricing is subject to change.
DashCX Integrations
DashCX integrates with the following third-party software, such as:
- HubSpot CRM software
- Zoho CRM software
- Shopify software
- Pipedrive
- Leadsquared
- Razorpay
Who Is DashCX For?
DashCX software serves a wide range of industries and sectors, including:
- E-commerce
- Education
- Healthcare
- Financial services
Is DashCX Right For You?
Are you looking for a powerful platform to centralize WhatsApp engagement and automate customer interactions at scale? DashCX helps eliminate scattered conversations and manual follow-ups by streamlining team workflows and boosting lead conversions through bots, broadcasts, and unified inboxes.
DashCX offers GDPR compliance measures to protect personal data and maintain customer privacy across interactions. The platform uses 256-bit encryption and supports high-volume operations with a 99.99% uptime SLA.
Still not sure if DashCX is right for you? Contact our customer support team at (661) 384-7070, who will help you make the best decision.
DashCX Features
DashCX features a ‘Bot Studio’ that lets users build visual chatbot flows using drag‑and‑drop, enabling automated lead qualification, dynamic responses, and live agent handover. This results in improved engagement and faster conversions across customer journeys.
See How It WorksThis feature collects and enriches lead data within WhatsApp by embedding interactive surveys in broadcasts or chat flows. They provide first-party information instantly, streamlining lead capture and automating data collection.
See How It WorksDashCX enables businesses to personalize broadcast messages using custom attributes like name, email, or date of birth. Teams can upload bulk contacts, segment audiences with filters and tags, and add quick replies to actions, creating targeted, engaging campaigns that drive customer interaction.
See How It WorksA centralized multi-agent inbox keeps all WhatsApp conversations in one number. It enables context-rich collaboration through conversation assignment, tagging, and chat history access, enhancing productivity and customer experience.
See How It WorksDashCX’s contact manager centralizes contacts with custom fields, tags, and filters. It allows advanced segmentation for targeted campaigns and ensures agents have real-time access to enriched customer profiles.
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