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DashCX

DashCX

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Overview

DashCX empowers businesses with advanced broadcasting, visual bot creation, and multi-agent inboxes for efficient WhatsApp engagement. Though crafting effective workflows can take planning and attention to detail, the platform’s secure, scalable design consistently improves response times, conversions, and customer retention.

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Starting Price
Custom

DashCX Specifications

  • Contact Management
  • Lead Management
  • Customer Communication Tracking
  • Customer Segmentation
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What Is DashCX?

DashCX is a cloud-based conversational customer relationship management (CRM) software designed for businesses that rely on WhatsApp to engage customers at scale. It offers features such as Shared Team Inbox, Bot Studio, Broadcast Campaigns, and CRM integrations. The software centralizes customer conversations, automates interactions with visual workflows, and simplifies large-scale messaging campaigns.

By combining multi-agent collaboration with advanced contact management, DashCX enables sales, support, and marketing teams to improve responsiveness and increase lead conversion. It helps drive customer retention from a single unified workspace accessible via web and mobile applications.

DashCX Pricing

The following are the pricing plans:

  • Kickstart - $49/month
  • Velocity - $99/month
  • Acceleration - $149/month
  • Transformation - $299/month
DashCX costs can vary depending on the scale, customization, and specific business requirements. Request a custom DashCX price quote for your business and start with a free trial today.

Disclaimer: The pricing is subject to change.

DashCX Integrations

DashCX integrates with the following third-party software, such as:

To see these integrations in action, watch a free DashCX demo.

Who Is DashCX For?

DashCX software serves a wide range of industries and sectors, including:

  • E-commerce
  • Education
  • Healthcare
  • Financial services

Is DashCX Right For You?

Are you looking for a powerful platform to centralize WhatsApp engagement and automate customer interactions at scale? DashCX helps eliminate scattered conversations and manual follow-ups by streamlining team workflows and boosting lead conversions through bots, broadcasts, and unified inboxes.

DashCX offers GDPR compliance measures to protect personal data and maintain customer privacy across interactions. The platform uses 256-bit encryption and supports high-volume operations with a 99.99% uptime SLA.

Still not sure if DashCX is right for you? Contact our customer support team at (661) 384-7070, who will help you make the best decision.

DashCX Features

Bot Studio

DashCX features a ‘Bot Studio’ that lets users build visual chatbot flows using drag‑and‑drop, enabling automated lead qualification, dynamic responses, and live agent handover. This results in improved engagement and faster conversions across customer journeys.

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Form Bots

This feature collects and enriches lead data within WhatsApp by embedding interactive surveys in broadcasts or chat flows. They provide first-party information instantly, streamlining lead capture and automating data collection.

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Advanced Broadcasting

DashCX enables businesses to personalize broadcast messages using custom attributes like name, email, or date of birth. Teams can upload bulk contacts, segment audiences with filters and tags, and add quick replies to actions, creating targeted, engaging campaigns that drive customer interaction.

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Shared Team Inbox

A centralized multi-agent inbox keeps all WhatsApp conversations in one number. It enables context-rich collaboration through conversation assignment, tagging, and chat history access, enhancing productivity and customer experience.

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Contact Management

DashCX’s contact manager centralizes contacts with custom fields, tags, and filters. It allows advanced segmentation for targeted campaigns and ensures agents have real-time access to enriched customer profiles.

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Pros And Cons of DashCX

Pros

  • Visual bots simplify workflow automation

  • Central inbox improves team collaboration

  • Advanced broadcasts drive higher engagement

Cons

  • Requires time to design effective workflows

  • May need effort to maintain data hygiene

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Frequently Asked Questions

What language does DashCX support?

DashCX supports the English language for user-interface.

Does DashCX offer an API?

Yes, DashCX provides API access.

What types of pricing plans does DashCX offer?

DashCX offers four pricing plans along with a free trial. These include, Kickstart at $49/month, Velocity at $99/month, Acceleration at $149/month, and Transformation at $299/month. Request custom DashCX pricing plans.

Who are the typical users of DashCX?

DashCX serves the e-commerce, education, healthcare, and financial services industries.

What other apps does DashCX integrate with?

DashCX integrates with platforms such as HubSpot, Zoho CRM, Shopify, Pipedrive, Leadsquared, and Razorpay.

Does DashCX have a mobile app?

Yes, DashCX supports a mobile app and works well on both iOS and Andriod.

What level of support does DashCX offer?

DashCX provides support via phone, WhatsApp chat, and email.