DealerSocketCRM

DealerSocketCRM

8 Review(s)

Overview

DealerSocket CRM empowers dealerships to drive better results with smart lead routing, easy mobile access, and built-in service scheduling. While some users mention slow support response at times, the platform's comprehensive features still enable more streamlined sales and customer retention processes.

Overall Rating

Based on 8 users reviews

4.6

Rating Distribution

Positive

100%

Neutral

0%

Negative

0%

Starting Price
Custom

DealerSocketCRM Specifications

Contact Management

Lead Management

Opportunity Management

Customer Communication Tracking

View All Specifications

What Is DealerSocket CRM?

DealerSocket CRM is a cloud-based solution designed specifically for automotive dealerships, offering streamlined functionality and dealership-focused tools. It helps teams stay on top of leads, communicate more effectively, and close deals faster. With features like ‘desking and enterprise-wide insights’, dealerships can speed up negotiations and follow-ups. Whether you're a single rooftop store or part of a large dealer group, DealerSocket software helps reduce manual tasks and missed opportunities while making your sales and service process smoother and more connected.

DealerSocket CRM Pricing

The DealerSocket CRM price is customized according to individual business needs. Pricing is not fixed and varies depending on dealership size, features selected, and implementation requirements. DealerSocket CRM also offers a free trial for users.

Disclaimer: The pricing has been sourced from third-party websites and is subject to change.

DealerSocket CRM Integrations

The software supports integration with multiple systems and platforms, such as:

  • Auto Check
  • Bhuman
  • Kelley Blue Book
  • Experian
  • Carmatic
  • IntellaCar Solutions
Schedule a DealerSocket CRM demo to explore the software’s integration arrangements.

Who Is DealerSocket CRM For?

DealerSocket CRM is built specifically for automotive retailers, such as:

  • Automotive retail
  • Automotive finance and insurance
  • Dealership sales and service
  • Used and new vehicle dealerships
  • Independent and franchise dealer networks

Is DealerSocket CRM Right For You?

Looking to streamline your dealership operations with intelligent automation? DealerSocket CRM enables faster lead response, organized follow-ups, and smarter selling with tools like equity mining and mobile CRM access. Recognized with multiple DrivingSales Dealer Satisfaction Awards at NADA 2020 — including Top Rated CRM (Sales, Desking and Fixed Ops), and Owner Marketing (RevenueRadar), the platform combines scalability, enterprise-grade security, and user-friendly design.

Built for both franchise and independent dealerships, it adheres to industry-standard data practices to support secure and compliant operations.

Still doubtful if DealerSocket CRM is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.

DealerSocketCRM Features

DealerSocket tracks, captures, and organizes incoming leads in real time, prompting automated follow-up reminders and lead scoring to ensure no opportunity is missed. This helps sales teams respond faster, increase conversion rates, and maintain accountability across the sales pipeline.

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DealerSocketsCRMs native mobile app gives sales reps full access to customer profiles, communication tools, and deal-desking on-the-go. Reducing delays and improving responsiveness ensures prospects stay engaged, and no opportunities slip through the cracks.

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This feature enables compliant texting and call tracking (SocketTalk) directly within the CRM. All inbound and outbound communications are logged and auditable, ensuring compliance and accountability. Teams can efficiently engage customers via multiple channels with accurate records and visibility.

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This RevenueRadar™ feature analyzes customer equity and vehicle data to surface ideal upgrade or trade-in opportunities. It automatically alerts sales teams to high-potential contacts, enabling proactive outreach and repeat business, turning passive data into actionable sales intelligence.

See How It Works

The in-app desking feature centralizes financing, leasing, incentives, and trade-in data in a single worksheet. It simplifies deal structuring, supports multiple payment scenarios, and syncs with DMS, saving valuable time, minimizing errors, and maximizing profitability with customizable, streamlined dealer workflows.

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Pros And Cons of DealerSocketCRM

Pros

  • Organized client tracking and follow-up

  • All-in-one platform for dealership needs

  • Integrates with major automotive systems

Cons

  • Duplicate leads are not auto merged

  • No audio alerts for new messages

DealerSocketCRM Reviews

Total 8 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

63%

4

Stars

38%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Share your experience

JG

Justin G.

Mid Market, 500+ employees

Less than a year

5.0
August 2025

User-friendly with unmatched support

Pros

It is quite user-friendly and really simple, with features that are actually helpful. The design is clean and easy on the eyes and even if you are not very tech-savvy, you will pick it up quickly. Plus I love the support as it is absolutely unmatched.

Cons

Nothing at all as it went above and beyond every expectation and has been the best CRM I have used in the last decade.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SR

Selena R.

Not Specified, 11-50 employees

5.0
November 2024

Best CRM with Great Potential

Pros

I really appreciate having everything organized in one place to keep track of my clients and stay on top of follow-ups.

Cons

The way it creates duplicate leads rather than automatically merging them is frustrating.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

9

SR

Sergio R.

Information Technology, 500+ employees

5.0
October 2023

Reliable IT Operations Management

Pros

They implemented the engine6 web management, I reaaly like that feature. It's been fantastic to work with. The system itself is genuinely impressive and delivers on what it promises.

Cons

Occasionally ran into issues that were pretty tricky to resolve on my own.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

Frequently Asked Questions

Yes, DealerSocket CRM offers API.

DealerSocket offers support via phone, and email, along with personalized onboarding and training through its customer success team.

DealerSocketcrm cost is customized according to your business needs. Request a customized DealerSocket CRM cost quote today.

DealerSocket CRM integrates with various platforms, including Auto Check, Bhuman, Kelley Blue Book, Experian, Carmatic, and IntellaCar Solutions.

Yes, DealerSocket CRM offers a fully responsive mobile app.

DealerSocket CRM is primarily available in English.

Typical users include automotive retailers and dealer networks. DealerSocket CRM features support both new and used vehicle sales.