Diallogs

What Is Diallogs?

Diallogs is a SIM-based calling CRM that helps sales teams track calls, manage leads, and monitor telecalling performance from one place. It records incoming, outgoing, and missed calls from a team's Android smartphones. This information then syncs to a dashboard where managers can review call history, lead activity, follow-ups, and performance reports.

The software works with existing SIM cards rather than Voice over Internet Protocol (VoIP) or virtual numbers. Calls made without an internet connection remain stored on the device and sync once connectivity returns. This makes it relevant for field and telecalling teams working across different locations.

What Is Diallogs Best For?

Among different Diallogs' features, ‘Per-SIM Tracking Control’ stands out. This feature lets users switch call tracking on or off for each SIM on a dual-SIM Android phone. A representative can keep tracking active on the company's SIM and turn it off on the personal SIM. As a result, businesses can monitor work-related calls without collecting employees' personal call activities.

How Much Does Diallogs Cost?

Diallogs pricing starts at ₹125/license/month for Basic plan. Key features included in this plan are contact insights and reports, Whatsapp call tracking, call history manager, call notes, and tags.

Other plans include:

• Basic With Leads: ₹250/license/month (approximately $2.80/license/month)
• Enterprise: Custom Pricing

Beyond the paid plans, the vendor also provides a Free plan for personal call log analytics. A 30-day free trial is available as well.

Apart from the base fee, businesses should also factor in the following additonal costs:

• Call Recording Storage: ₹125/GB, (∼$1.40/GB/month)
• AI Insights: ₹900/employee, (∼$9.50/employee)

Disclaimer: The pricing is subject to change.

Diallogs Integrations

Diallogs software supports integration with Meta Lead Ads.

How Does Diallogs Work?

Log in with your credentials on the Diallogs dashboard and follow these steps the platform and start using its features:

• Configure tracking per SIM card, keeping it on for the work SIM and off for the personal one
• Make calls as usual through the phone's native dialer or inside the app
• Track call activity in real-time, synced to the dashboard
• Manage leads by assigning them to reps and updating status as follow-ups happen
• Review team performance through reports
• Set up the ‘Meta Lead Ads’ integration to route new leads directly into the calling queue

Who Is Diallogs For?

Diallogs is mainly suitable for:

• Call centers
• Loan agents
• Insurance teams
• Service selling agents
• Health insurance agents
• LIC policy agents
• Companies dealing with telemarketing

Diallogs Use Cases

Based on what we have analyzed from user reviews and current Diallogs features, the following are the key scenarios where this software is a suitable choice.

1. NBFC And Lending Teams Tracking Collections Calls

Diallogs can automatically log every collections call, along with the customer’s promise-to-pay date and call recording. This helps NBFCs and lending teams manage high call volumes while keeping follow-ups on track. It is particularly useful for teams that need DND compliance support and organized call records for audits or dispute resolution.

2. Telemarketing Teams Keeping WhatsApp Follow-Ups on Record

Telemarketing teams can use Diallogs to track calls as customer conversations move between regular SIM calling and WhatsApp. Once notification access is granted, the software captures WhatsApp call activity alongside SIM calls. This helps teams maintain a more complete view of calling activity across both channels.

3. Field Sales Working In Low-Connectivity Areas

Field representatives often have to make calls from locations where mobile data is unreliable. Diallogs stores call activity locally on the Android device and syncs it when connectivity returns. This helps field sales and insurance teams maintain call records even when internet access is temporarily unavailable.

4. Insurance Agents Managing High-Volume Renewal Calls

Diallogs helps insurance agents set follow-up dates on leads after a policy is sold. Calls continue through the agent's existing SIM and mobile number, so renewal conversations can come from a number the customer already recognizes. This helps agents track upcoming renewals and contact customers at the appropriate time.

Is Diallogs Right For You?

Diallogs is a practical fit for telecalling, field sales, insurance, and other phone-based sales teams that want better visibility into calls and follow-ups without moving to a VoIP system. Its reporting gives managers current data on calls per representative, connection rates, and overdue follow-ups. The platform backs up contacts to the cloud and syncs captured call activity with its CRM cloud. Calls logged during periods without internet connectivity are stored locally and synchronized after the device reconnects.

Still deciding if Diallogs is the right fit? Call us at (661) 384-7070 and we'll help you sort it out.