DYL: Pricing, Free Demo & Features

Name: DYL
Rating: 4.5 (2 reviews)

Last Updated Oct 23, 2026

Overview

DYL combines phone, text, and customer relationship management (CRM) tools to help sales teams work more efficiently through automation and real-time workflows. While it may lack some advanced AI capabilities, its user-friendly interface and built-in communication tools make it a reliable option for sales-driven teams handling frequent customer interactions.

Overall Rating

Based on 2 users reviews

4.5

All Reviews

Rating Distribution

Positive

100%

Neutral

Negative

Starting Price

$64

per user per month

DYL Specifications

Contact Management
Lead Management
Opportunity Management
Sales Forecasting
Customer Communication Tracking
Email Integration
Customer Segmentation
Deal Pipeline Management
Customer Service/Support
Analytics and Reporting

View All Specifications

What Is DYL?

DYL is a cloud-based Customer Relationship Management (CRM) and Business Communication software designed to bring sales and customer interactions into one system. Businesses can use the platform to organize leads and contacts, manage pipelines, assign tasks, schedule appointments, send emails and texts, and track customer communication.

The platform also combines CRM capabilities with business phones, call recordings, virtual office, and texting tools. This allows sales and customer service teams to handle calls, messages, and customer records without constantly moving between separate applications.

DYL can also automate recurring sales and communication activities through sequences, workflows, templates, and assignment rules. Businesses can start with its CRM and add phone and texting capabilities as their communication requirements grow.

What Is DYL Best For?

DYL is best known for its "Automatic Callback Sequences," designed to keep sales teams on top of lead follow-ups. During a call, reps can schedule up to seven automatic callbacks in a customizable sequence instead of setting each one manually. This makes it easier to stay connected with prospects and reduces the chances of missing follow-ups, particularly for teams managing a high volume of leads and daily sales calls.

How Much Does DYL Cost?

DYL pricing starts at $64/user/month for the Starter plan, which includes CRM, phone, and texting capabilities, along with pipeline, contact and task management, quotes and orders, email and calendar sync, and one automation. It also offers the following CRM, phone, and texting plans:

Growth: $74/user/month
Pro: $114/user/month
Enterprise: $179/user/month

It also offers other packages, as its CRM packages include the following plans:

Starter: $49/user/month
Growth: $59/user/month
Pro: $99/user/month
Enterprise: $149/user/month

CRM + Phone:

Starter: $59/user/month
Growth: $69/user/month
Pro: $109/user/month
Enterprise: $169/user/month

CRM + Texting:

Starter: $54/user/month
Growth: $64/user/month
Pro: $104/user/month
Enterprise: $159/user/month

DYL also offers a 30-day free trial on all its CRM plans. Besides the monthly subscription, businesses should consider the following additional expenses:

Additional Records: $10–$35/1,000/month
Local Phone Number: $5 (one-time) plus $2/month
Toll-Free Number: $30 (one-time) plus $20/month
Number Porting: Starts at $5/number
Custom Permission Set: $10/month
Onboarding: Ranges between $50 to $1,000 (one-time)
Account Phone Setup: Varies between $50 to $1,000 (one-time)
Personalized Training: $100/hour

Disclaimer: The pricing is subject to change.

DYL Integrations

This platform has integration arrangements with the following apps:

AMS360
QQCatalyst
EZLynx
Allstate eAgent

How Does DYL Work?

Here's how businesses can use DYL to manage sales and customer communication:

Log in to DYL and access the CRM dashboard
Import lead and customer information into the CRM
Organize contacts, opportunities, and tasks in one place
Assign new leads to sales representatives
Track leads as they move through the sales pipeline
Schedule calls, appointments, and follow-up activities
Create automated sequences for recurring follow-ups
Sync email and calendar accounts with DYL
Make, receive, and record customer calls
Send and receive SMS and MMS messages
Use email and text templates for recurring communication
Track sales and team activities through reports
Connect DYL with supported third-party software to keep customer information updated

Book a free DYL demo to see how these workflows can support your sales and customer communication processes.

Who Is DYL For?

DYL is suitable for businesses operating in the following industries:

Advertising and Marketing
Construction
Education
Finance
Healthcare
Insurance
Legal
Nonprofits
Real estate

DYL Use Cases

We have compiled a list of scenarios based on user feedback and our analysis of DYL features and capabilities, where the platform can be a good fit for specific operational buyers:

Healthcare Practices Managing Patient Follow-Ups

Imagine a busy healthcare practice where staff need to follow up with patients about appointments, updates, and other routine communication throughout the day. DYL's automated follow-ups allow staff to communicate with patients through text, email, and phone without manually managing every interaction. This helps practices respond to patients faster and maintain consistent communication, even when staff are handling a high volume of daily tasks.

Advertising And Marketing Teams Losing Potential Leads

A prospect may show interest in a campaign but get lost if their information is not captured and passed to the sales team quickly. Its form capture integration allows marketing teams to collect qualified leads and bring their information directly into the CRM. Teams can then organize and assign these leads for follow-up, reducing manual data entry and making it easier to act on new opportunities.

Educational Institutions Managing Student Communication

Schools and colleges can use DYL's text notifications to keep students informed throughout the academic journey. Staff can send registration reminders, financial aid deadlines, scholarship information, orientation details, and campus updates directly to students. They can also share messages, photos, and PDFs, making it easier to communicate important information, keep students engaged, and reduce the chances of missed deadlines or announcements.

Law Firms Coordinating Time-Sensitive Tasks

Law firms often manage meetings, depositions, filings, and other deadlines that require timely coordination across the team. The group text messaging allows firms to send updates to the entire team or selected groups at once. Staff can also schedule task reminders in advance, helping attorneys and support teams stay informed about upcoming responsibilities and important deadlines.

Real Estate Firms Managing Leads Across Multiple Agents

Real estate firms can rely on DYL software. It offers lead assignment capabilities to connect new prospects with the appropriate agent. Whether clients are interested in residential, commercial, industrial, or land properties, their contact information can be organized and assigned to the right team member. Agents can then access customer records and follow up from anywhere, helping firms respond faster and keep opportunities from being overlooked.

Is DYL Right For You?

DYL is a practical choice for businesses looking to simplify sales activities and maintain consistent communication with prospects and customers. Its automated sequences reduce repetitive follow-up work, and lead distribution helps ensure new opportunities reach the appropriate team members. Managers can monitor ongoing calls and provide real-time guidance when needed.

The platform also gives teams access to customer information from anywhere, making it suitable for businesses with remote employees or teams handling large volumes of daily inquiries.

DYL supports TCPA compliance, DNC and wireless-number screening, ATDS requirements, and applicable call-recording laws. The software is trusted by more hundreds of businesses across the United States, including well-known brands and platforms such as Farmers Insurance, Nationwide, Allstate, Wufoo, AMS360, and QQCatalyst.

Still unsure whether DYL software is a good choice? Call our expert staff at (661) 384-7070 for guidance.

DYL Features

Call Management

DYL is a tool for teams to manage business calls through monitoring, routing, transferring, scheduling, recording, and conference calling. Calls can be routed or transferred to team members, while managers can monitor ongoing conversations. Teams can also schedule future calls and record incoming and outgoing calls for later reference.

See How It Works

Sales Pipeline Management

DYL allows businesses to track leads and prospects throughout the sales process. Sales teams can organize opportunities, monitor their progress, and manage customer interactions from one place. This gives representatives better visibility into active opportunities and helps them stay on top of follow-ups.

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Email Sequences And Workflows

The platform offers automate email sequences and follow-up activities for leads and customers. Users can schedule emails, apply predefined templates, and create workflows for recurring communication. This helps sales teams reduce manual tasks, maintain timely follow-ups, and keep communication consistent throughout the sales process.

See How It Works

Sales Reporting And Analytics

This feature automatically tracks sales activities and provides reports on team performance. Managers can view where leads originate, how often they convert into customers, the average time from initial contact to closing, and individual salesperson performance. These insights make it easier to monitor sales activity and identify areas that may require improvement.

See How It Works

Contact Management

DYL allows teams to manage customer information through one centralized dashboard. Representatives can view customer details, communication history, and previous interactions without switching between different systems. Teams can also share customer information and access records from anywhere for better coordination.

See How It Works

Lead Management

With DYL, sales teams can capture new lead information for follow-up and nurture prospects through ongoing communication. It also offers lead scoring, allowing teams to assess and prioritize leads so representatives can focus on relevant sales opportunities.

See How It Works

Pros And Cons of DYL

A quick look at DYL's strengths and weaknesses to
help you decide if it's the right fit

Pros

Convenient to manage leads and customer information in one place
Users appreciate the automated follow-ups for staying connected with prospects
The built-in calling and communication tools are useful for daily sales activities
Sales and customer information available through a cloud-based platform
Reporting and call monitoring assists in tracking team activities

Cons

Some users may find the initial setup and onboarding time-consuming
Additional onboarding and optional service costs can increase the overall expense
Teams that prefer highly customized CRM processes may find some capabilities limiting

DYL Pricing

An overview of DYL pricing plans to help you
choose the best option for your team and budget.

Starter CRM + Phone & Texting	Growth CRM + Phone & Texting	Pro CRM + Phone & Texting	Enterprise CRM + Phone & Texting

Quotes & Orders 2+ Users Email & Calendar Sync 2,000 Records 1 Automation	Everything in Starter, plus: 10 Sequences 2 Automations Product Catalog 5,000 Records	Everything in Growth, plus: 3+ Users Unlimited Sequences 10,000 Records 5 Automations Custom Permission	Everything in Pro, plus: 5+ Users 25 Automations 20,000 Records Dedicated Account Management Unlimited Permissions

Disclaimer: The pricing details were last updated on Sep 23, 2026 from the vendor's website. Please contact us for a tailored pricing list.

DYL Reviews

Insights from real users on DYL’s features,
performance, and overall experience.

Total 2 reviews

4.5

All reviews are from verified customers

Rating Distribution

Stars

50%

Stars

50%

Stars

Share your experience

Subhanjan R.

Mid Market, 101-500 employees

5.0

July 2024

“A lot of upsides”

Pros

I appreciate how fast it handles both incoming and outgoing tasks. Really keeps things moving smoothly.

Cons

Takes a while to get updated and could definitely be quicker.

Rating Distribution

Ease of use

Value for money

Customer Support

Functionality

Sally H.

Small Business, 11-50 employees

4.0

December 2022

“Returned to DYL”

Pros

It instantly displays caller information and automatically pulls up their account when we pick up the phone. I find that really impressive because saving time is very crucial for us.

Cons

The mobile app has some limitations that can be frustrating. Also only one person can be logged into the system on a computer at any given time which means you have to fully log out one user before another can access it.

Rating Distribution

Ease of use

Value for money

Customer Support

Functionality

View All 2 Reviews

Frequently Asked Questions

Quick answers to common questions to help you better understand the product, features, and services.

Does DYL offer an API?

No, DYL does not offer an API.

What level of support does DYL offer?

DYL provides phone, email, and live chat support. Users can also access guides, training videos, FAQs, and on-demand system training.

What language does DYL support?

DYL primarily supports English.

What types of pricing plans does DYL offer?

DYL cost starts at $64/user/month for the Starter CRM, Phone, and Texting plan. Other plans include Growth ($74/user/month), Pro ($114/user/month), and Enterprise ($179/user/month). CRM-only plans range from $49 to $149/user/month, CRM + Phone plans cost $59 to $169/user/month, and CRM + Texting plans cost $54 to $159/user/month. Get a detailed DYL price quote.

Does DYL have a mobile app?

Yes, DYL offers mobile apps for iPhone and Android.

What other apps does DYL integrate with?

DYL integrates with AMS360, QQCatalyst, EZLynx, Wufoo, Farmers Insurance eCMS, and Allstate eAgent.

Who are the typical users of DYL?

DYL CRM is typically used by small and growing businesses, including sales, marketing, customer service, insurance, healthcare, legal, education, finance, real estate, and other service-based teams.

DYL

Overview

Overall Rating

Rating Distribution

Starting Price

$64

DYL Specifications

What Is DYL?

What Is DYL Best For?

How Much Does DYL Cost?

DYL Integrations

How Does DYL Work?

Who Is DYL For?

DYL Use Cases

Healthcare Practices Managing Patient Follow-Ups

Advertising And Marketing Teams Losing Potential Leads

Educational Institutions Managing Student Communication

Law Firms Coordinating Time-Sensitive Tasks

Real Estate Firms Managing Leads Across Multiple Agents

Is DYL Right For You?

DYL Features

Pros And Cons of DYL

Pros

Cons

DYL Pricing

Starter

Growth

Pro

Enterprise

$64 per user per month

$74 per user per month

$114 per user per month

$179 per user per month

DYL Reviews

Frequently Asked Questions

Does DYL offer an API?

What level of support does DYL offer?

What language does DYL support?

What types of pricing plans does DYL offer?

Does DYL have a mobile app?

What other apps does DYL integrate with?

Who are the typical users of DYL?

What Is DYL?

What Is DYL Best For?

How Much Does DYL Cost?

DYL Integrations

How Does DYL Work?

Who Is DYL For?

DYL Use Cases

Healthcare Practices Managing Patient Follow-Ups

Advertising And Marketing Teams Losing Potential Leads

Educational Institutions Managing Student Communication

Law Firms Coordinating Time-Sensitive Tasks

Real Estate Firms Managing Leads Across Multiple Agents

Is DYL Right For You?