ECI Acsellerate

ECI Acsellerate

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Overview

ECI Acsellerate offers sales intelligence tools that help businesses identify growth opportunities by analyzing customer data. While complex reports may take slightly longer to load, its advanced analytics and seamless integration with ECI systems make it a valuable solution for enhancing sales performance and profitability.

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Starting Price
Custom

ECI Acsellerate Specifications

Contact Management

Lead Management

Opportunity Management

Customer Communication Tracking

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What Is ECI Acsellerate?

ECI Acsellerate is a cloud-based customer relationship management (CRM) platform designed to transform back-office business data into actionable sales intelligence. It empowers small to medium-sized businesses to move beyond basic contact management and proactively identify opportunities. Features like the ‘Profitability Manager’ help maximize margins by suggesting product substitutes, while automated alerts notify sales teams of critical changes in customer buying behavior, such as declining transaction levels, helping prevent churn and supporting growth.

ECI Acsellerate Pricing 

ECI Acsellerate pricing varies depending on the unique needs of your business. Request a detailed ECI Acsellerate cost breakdown tailored to your requirements and budget.

ECI Acsellerate Integrations 

The software supports integration with multiple systems and platforms, such as: 

  • ECI back-office system
  • QuickDeal
  • FMAudit
  • PrintFleet
Watch the ECI Acsellerate demo to learn more about its integration arrangements.

Who Is ECI Acsellerate For?

ECI Acsellerate is designed to support a variety of roles and sectors within the sales and distribution landscape, including:

  • Office supply dealers
  • Furniture distributors
  • SMB sales teams
  • B2B suppliers
  • Sales managers

Is ECI Acsellerate Right For You?

ECI Acsellerate is a strong choice for businesses seeking a competitive edge through smarter sales strategies. Its core strength lies in transforming sales data into actionable intelligence. The platform supports goal tracking and sales team performance measurement, helping leaders stay aligned with business objectives. It’s built to scale with growing teams and supports informed, data-driven decision-making across the organization.

Still unsure about ECI Acsellerate? Connect with our customer support staff at (661) 384-7070 for further guidance.

ECI Acsellerate Features

CXintelligence gives customers the ability to monitor and manage their own purchasing trends through user-facing dashboards. This transparency strengthens client relationships and has helped dealers win business from large competitors by offering big-box-level insight and control on a personalized scale.

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The platform empowers remote teams by providing full access to CRM and analytics data from any location. Whether in the office or traveling, users can manage leads, review performance, and stay productive using mobile-friendly tools optimized for modern work environments.

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Acsellerate's Profitability Manager helps businesses protect and grow margins by identifying alternative products that can be offered to customers. It supports smarter upselling and cost-saving suggestions, driving both increased revenue and customer satisfaction through better product recommendations.

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Built-in dashboards powered by Cognytics offer flexible data visualization for analyzing customer behavior, sales trends, and profit drivers. These insights enable users to identify retention opportunities, evaluate account performance, and make quick, informed decisions that impact the bottom line.

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Pros And Cons of ECI Acsellerate

Pros

  • Effective and responsive customer support team

  • Mobile-friendly CRM enables remote access and flexibility

  • Customizable workflows and automated follow-ups

Cons

  • Navigation between reports could be more intuitive

  • Limited third-party integrations

ECI Acsellerate Reviews

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AK

Amar K.

Small Business, 11-50 employees

4.0
August 2023

Excellent Organization and CRM Features

Pros

The interface looks fantastic and stays well-organized, making configuration pretty simple for me.

Cons

I haven't encountered any issues yet since we're still new to using this system.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A

Anonymous

Small Business, 11-50 employees

4.0
April 2022

Solid tool with dependable performance

Pros

It's really easy when I need to pull up specific dollar amounts or figures and the interface makes it easy to find what I'm looking for without any issue.

Cons

I haven't used it enough yet to spot any real issues or drawbacks.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

MH

Mike H.

Mid Market, 500+ employees

4.0
October 2020

Top choice for existing ECI

Pros

The alerts feature is what our sales team relies on most and we can set them up for things like when a new lead makes there first purchase, when customers stop buying, or if margins drop below certain thresholds. What really makes this valuable is how well it integrates with our other ECI DDMS system, plus it comes with a solid CRM built right in.

Cons

I'll be honest as the IT person here, the login process can be really finicky and frustrating. Support response times are hit or miss and sometimes I'm waiting a couple days for answers. The platform doesn't always play nice with our security settings and browser updates seem to break things occasionally. You also need to allow pop-ups which most browsers block by default. Though to be fair, these issues dont happen constantly.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

6

Functionality

8

Frequently Asked Questions

ECI Acsellerate supports integration with various platforms and systems, including QuickDeal, PrintFleet, FMAudit, and ECI’s back-office system.

ECI Acsellerate features are used by SMBs in wholesale distribution, such as office furniture dealers, supply distributors, and janitorial or IT consumable suppliers.

ECI provides APIs for several of its software products, but there is no official mention or documentation of an API specifically for ECI Acsellerate on its product page or user guides.

ECI Acsellerate software is primarily available in English.

ECI Acsellerate offers phone, email, and online support, along with training resources and documentation.

ECI Acsellerate offers flexible pricing tailored to the specific requirements of each business. Get a custom ECI Acsellerate price estimate tailored to your needs.

Yes, ECI Acsellerate provides a mobile CRM application.