Etiya CRM features an AI-based platform that centralizes customer data, streamlines operations, and supports end-to-end management from sales to loyalty. While the interface could be more intuitive, its robust automation and feature set enhance efficiency, engagement, and long-term business growth across industries.
Etiya CRM Specifications
Contact Management
Lead Management
Opportunity Management
Sales Forecasting
What Is Etiya CRM?
Etiya CRM is an AI-driven, scalable solution designed to unify data, enhance customer journeys, and boost long-term revenue. It offers predictive analytics, omnichannel engagement, and real-time insights to support efficient sales and service operations. Built on the Open Digital Architecture (ODA) standards of the TeleManagement Forum (TM Forum), it enables flexible, modular integration and cloud-native deployment for consistent, high-quality customer experiences.
Etiya CRM Pricing
Etiya CRM Integrations
Etiya CRM supports integrations with various platforms and third-party applications to increase customer management for businesses.
Who Is Etiya CRM For?
Etiya CRM supports organizations of all sizes across various platforms, including:
- Digital business platforms
- Digital business platforms for automotive
- Customer engagement platforms
- Network commerce and management platforms
Is Etiya CRM Right For You?
Looking to enhance customer engagement and simplify operations? Etiya CRM stands out as a strong choice due to its AI-driven personalization, 360-degree customer view, workflow automation, and real-time decision support. The platform supports omnichannel experiences, privacy compliance, chatbot integration, and extensive account management, making it ideal for organizations aiming to boost efficiency, loyalty, and long-term business growth.
Still not sure if Etiya CRM is right for you? Our support staff is available at (661) 384-7070 to help you make the right choice.
Etiya CRM Features
Etiya CRM simplifies data handling by offering a single-click, real-time view of customer interactions and history. AI-driven insights enable personalized targeting and consistent omnichannel experiences through detailed profiling, including social media integration.
See How It WorksThe platform enforces business rules for outbound communications, ensuring data usage complies with customer permissions. Consent can be updated across IVRs, stores, and digital channels, with full audit trails maintained by the notifications center.
See How It WorksEtiya CRM streamlines lead handling from acquisition to conversion. Leads are prioritized by source, conditions, and customer type, with dashboards that track performance and tools that support cross-sell opportunities through real-time product sharing.
See How It WorksThe software supports loyalty programs by matching rewards to customer segments and behaviors. Smart scoring ensures early engagement, while structured reward systems build lasting brand relationships and deliver measurable competitive advantages.
See How It WorksThis platform capability ensures all product and service data remains current across channels. Real-time updates and API access enable consistent customer asset views across back office, self-service tools, and customer service interfaces.
See How It WorksTop Recommended Software
