Last Updated
Overview
Fast Track software is an AI-driven engagement platform built for iGaming, optimizing player relationships with real-time data and automation. While the platform only displays time in UTC, its intuitive interface and responsive support team ensure seamless operations, empowering teams to scale effectively.
Overall Rating
Based on 6 users reviews
4.8
Rating Distribution
Positive
100%
Neutral
0%
Negative
0%
Starting Price
Custom
Fast Track Specifications
- Contact Management
- Customer Segmentation
- Multi-Channel Support
- Email Integration
What Is Fast Track?
Fast Track features an engagement platform specifically designed for the iGaming industry, leveraging AI and real-time data to enhance player engagement. The platform offers advanced CRM automation and machine learning capabilities, enabling hyper-personalized experiences at scale. It helps organizations of all sizes streamline operations, boost productivity, and make data-driven decisions, transforming their customer relationship management.
Fast Track Pricing
Fast Track Integrations
Fast Track seamlessly integrates with various applications, including:
- BetConstruct software
- Twilio software
- Sendgrid software
- Enteractive software
- Firebase software (by Google)
- Line software
Who Is Fast Track For?
Fast Track supports a wide range of teams across an organization, including:
- CRM teams
- Compliance teams
- Customer support teams
- Management
- Responsible gaming teams
- Tech teams
Is Fast Track Right For You?
Fast Track is an optimal choice for iGaming operators seeking to revolutionize player engagement. Its AI-driven personalization and real-time data capabilities offer a competitive edge, ensuring tailored experiences and operational efficiency. Recognized for being GDPR Compliant, the platform provides robust compliance and data privacy features, helping operators meet regulatory standards with confidence.
Still not sure if Fast Track is right for you? Our support staff is available at (661) 384-7070 to help you make the right choice.
Fast Track Features
AI 1:1 Experiences
Fast Track uses artificial intelligence to deliver scalable, hyper-personalized player engagement. Strategies are adapted in real time to match player behavior, ensuring deeper connections and more relevant communication throughout the customer journey.
AI Powered Campaign Creation
The platform streamlines campaign creation by generating dynamic, personalized content with AI. This feature reduces manual workload while maintaining message quality, helping teams build compelling communications quickly across various touchpoints.
Multi-Channel Engagement
Fast Track combines system integration, real-time player monitoring, cross-platform analytics, and omni-loyalty collaboration into a single solution. This feature streamlines operations, enhances data visibility, and supports faster, more informed engagement across all player touchpoints.
On-site Engagement
Fast Track facilitates timely website interactions using real-time behavioral triggers. This enhances engagement by delivering targeted messages or offers directly within the user experience, increasing relevance and interaction at pivotal moments.
Lifecycle Automation
The platform automates complex workflows for onboarding, retention, upselling, churn management, and reactivation. Actions are triggered by player activity, ensuring consistent communication throughout the lifecycle while improving operational efficiency.
Pros And Cons of Fast Track
Pros
Offers multi-channel marketing tools
Flexible communication setup tailored to user needs
Helps reduce errors in campaign execution
Cons
Slight delays when handling large databases in real time
Campaigns or elements cannot be duplicated easily
Fast Track Reviews
Total 6 reviews
4.8
All reviews are from verified customers
Rating Distribution
5
Stars83%
4
Stars17%
3
Stars0%
2
Stars0%
1
Stars0%
Share your experience
Mid Market, 500+ employees
“Best solution for gaming industry”
Pros
The timing for sending out communications is spot-on and the dashboards give me exactly what I need to see. I really appreciate how simple it is to segment within fasttrack which makes targeting so much easier. Our Account Manager Anshuman has been fantastic too, always available whenever we reach out for help.
Cons
The time zone thing is really limiting, how am I supposed to schedule communications for Brazil or Chile when everything's stuck in UTC? There's no cloning option either which would save so much time. Also, why can't the dashboards show the newest stuff on top by default? It's a small thing but annoying when you're checking updates frequently.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Small Business, 11-50 employees
“Excellent CRM with outstanding support”
Pros
The interface feels really smooth and easy to get around which makes working with my team so much simpler. I'm impressed by how many ways we can tweak and fine-tune our outreach and it lets us really customize our messaging for better results. What I also appreciate is having account managers who actually respond quickly when we need help. Their knowledge and fast support have definitely made our projects run more smoothly.
Cons
The main issue I have is that it only shows time in UTC format. Since our team works across multiple time zones, we constantly have to do manual calculations to convert everything to our clients' local times which gets pretty tedious.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Mid Market, 500+ employees
“Quick & efficient solution”
Pros
The automation features really shine here especially for building customer communications throughout the entire project lifecycle. The retention opportunities are extensive and I appreciate how you can create narrow, real-time segmentation. Multi-channel marketing communications work smoothly and the analytics capabilities are quite advanced. The development team continuously improves the platform and their specialists are genuinely helpful and knowledgeable.
Cons
The campaign launch process feels overly complicated with too many steps involved. However, I do appreciate that they actually listen to our feedback and implement our suggestions.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Frequently Asked Questions
Who are the typical users of Fast Track software?
Fast Track caters to teams across the organization, including CRM, compliance, customer support, management, responsible gaming, and technical departments.
Does Fast Track offer an API?
Yes, Fast Track offers an API.
What level of support does Fast Track offer?
Fast Track offers support through an online form submission, phone, email, a knowledge base, tutorials, and guides.
What types of pricing plans does Fast Track offer?
The Fast Track price varies based on the organization’s type and specific needs. A customized breakdown of Fast Track pricing can be provided to match individual requirements.
Does Fast Track have a mobile app?
The vendor has not specified the availability of a mobile app.
What other apps does Fast Track integrate with?
Fast Track integrates with a range of applications, including BetConstruct, Twilio, SendGrid, Enteractive, Google Firebase, and Line.
What language does Fast Track support?
Fast Track supports multiple languages, including English, Spanish, Portuguese, and Simplified Chinese.