Fast Track

Fast Track

6 Review(s)

Overview

Fast Track software is an AI-driven engagement platform built for iGaming, optimizing player relationships with real-time data and automation. While the platform only displays time in UTC, its intuitive interface and responsive support team ensure seamless operations, empowering teams to scale effectively.

Overall Rating

Based on 6 users reviews

4.8

Rating Distribution

Positive

100%

Neutral

0%

Negative

0%

Starting Price
Custom

Fast Track Specifications

Contact Management

Customer Segmentation

Multi-Channel Support

Email Integration

View All Specifications

What Is Fast Track?

Fast Track features an engagement platform specifically designed for the iGaming industry, leveraging AI and real-time data to enhance player engagement. The platform offers advanced CRM automation and machine learning capabilities, enabling hyper-personalized experiences at scale. It helps organizations of all sizes streamline operations, boost productivity, and make data-driven decisions, transforming their customer relationship management.

Fast Track Pricing

The Fast Track cost varies according to an organization's type and needs. Users can obtain a detailed Fast Track pricing breakdown tailored to their requirements.

Fast Track Integrations

Fast Track seamlessly integrates with various applications, including:

  • BetConstruct software
  • Twilio software
  • Sendgrid software
  • Enteractive software
  • Firebase software (by Google)
  • Line software
Watch a free Fast Track demo to learn more about its integrations.

Who Is Fast Track For?

Fast Track supports a wide range of teams across an organization, including:

  • CRM teams
  • Compliance teams
  • Customer support teams
  • Management
  • Responsible gaming teams
  • Tech teams

Is Fast Track Right For You?

Fast Track is an optimal choice for iGaming operators seeking to revolutionize player engagement. Its AI-driven personalization and real-time data capabilities offer a competitive edge, ensuring tailored experiences and operational efficiency. Recognized for being GDPR Compliant, the platform provides robust compliance and data privacy features, helping operators meet regulatory standards with confidence.

Still not sure if Fast Track is right for you? Our support staff is available at (661) 384-7070 to help you make the right choice.

Fast Track Features

Fast Track uses artificial intelligence to deliver scalable, hyper-personalized player engagement. Strategies are adapted in real time to match player behavior, ensuring deeper connections and more relevant communication throughout the customer journey.

See How It Works

The platform streamlines campaign creation by generating dynamic, personalized content with AI. This feature reduces manual workload while maintaining message quality, helping teams build compelling communications quickly across various touchpoints.

See How It Works

Fast Track combines system integration, real-time player monitoring, cross-platform analytics, and omni-loyalty collaboration into a single solution. This feature streamlines operations, enhances data visibility, and supports faster, more informed engagement across all player touchpoints.

See How It Works

Fast Track facilitates timely website interactions using real-time behavioral triggers. This enhances engagement by delivering targeted messages or offers directly within the user experience, increasing relevance and interaction at pivotal moments.

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The platform automates complex workflows for onboarding, retention, upselling, churn management, and reactivation. Actions are triggered by player activity, ensuring consistent communication throughout the lifecycle while improving operational efficiency.

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Pros And Cons of Fast Track

Pros

  • Offers multi-channel marketing tools

  • Flexible communication setup tailored to user needs

  • Helps reduce errors in campaign execution

Cons

  • Slight delays when handling large databases in real time

  • Campaigns or elements cannot be duplicated easily

Fast Track Reviews

Total 6 reviews

4.8

All reviews are from verified customers

Rating Distribution

5

Stars

83%

4

Stars

17%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Share your experience

A

Anonymous

Mid Market, 500+ employees

5.0
August 2023

“Best solution for gaming industry

Pros

The timing for sending out communications is spot-on and the dashboards give me exactly what I need to see. I really appreciate how simple it is to segment within fasttrack which makes targeting so much easier. Our Account Manager Anshuman has been fantastic too, always available whenever we reach out for help.

Cons

The time zone thing is really limiting, how am I supposed to schedule communications for Brazil or Chile when everything's stuck in UTC? There's no cloning option either which would save so much time. Also, why can't the dashboards show the newest stuff on top by default? It's a small thing but annoying when you're checking updates frequently.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

RL

Ronaldo L.

Small Business, 11-50 employees

5.0
July 2023

“Excellent CRM with outstanding support

Pros

The interface feels really smooth and easy to get around which makes working with my team so much simpler. I'm impressed by how many ways we can tweak and fine-tune our outreach and it lets us really customize our messaging for better results. What I also appreciate is having account managers who actually respond quickly when we need help. Their knowledge and fast support have definitely made our projects run more smoothly.

Cons

The main issue I have is that it only shows time in UTC format. Since our team works across multiple time zones, we constantly have to do manual calculations to convert everything to our clients' local times which gets pretty tedious.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Mid Market, 500+ employees

5.0
July 2023

“Quick & efficient solution

Pros

The automation features really shine here especially for building customer communications throughout the entire project lifecycle. The retention opportunities are extensive and I appreciate how you can create narrow, real-time segmentation. Multi-channel marketing communications work smoothly and the analytics capabilities are quite advanced. The development team continuously improves the platform and their specialists are genuinely helpful and knowledgeable.

Cons

The campaign launch process feels overly complicated with too many steps involved. However, I do appreciate that they actually listen to our feedback and implement our suggestions.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

View All 6 Reviews

Frequently Asked Questions

Fast Track caters to teams across the organization, including CRM, compliance, customer support, management, responsible gaming, and technical departments.

Yes, Fast Track offers an API.

Fast Track offers support through an online form submission, phone, email, a knowledge base, tutorials, and guides.

The Fast Track price varies based on the organization’s type and specific needs. A customized breakdown of Fast Track pricing can be provided to match individual requirements.

The vendor has not specified the availability of a mobile app.

Fast Track integrates with a range of applications, including BetConstruct, Twilio, SendGrid, Enteractive, Google Firebase, and Line.

Fast Track supports multiple languages, including English, Spanish, Portuguese, and Simplified Chinese.