Last Updated
Overview
Firmao CRM helps businesses manage sales, tasks, and billing from a single platform. Some users report occasional delays with customer support response times. However, its broad functionality and cloud-based flexibility make it a strong option for small to midsize teams looking to simplify daily operations.
Overall Rating
Based on 2 users reviews
5
Rating Distribution
Positive
100%
Neutral
0%
Negative
0%
Starting Price
Custom
Firmao CRM Specifications
- Contact Management
- Lead Management
- Opportunity Management
- Customer Communication Tracking
What Is Firmao CRM?
Firmao is a cloud-based CRM and business management software designed for small and medium-sized enterprises across various industries, including services and sales. It supports companies looking to improve internal workflows, enhance client relationships, and centralize business operations. By integrating tools for sales, task coordination, and billing, Firmao helps reduce the need for multiple disconnected systems. The platform addresses common challenges such as inefficient communication, scattered data, and time-consuming administrative work. Firmao is a reliable choice to improve productivity through an all-in-one solution.
Firmao CRM Pricing
Firmao CRM software offers four packages:
- Standard: €21/seat/month
- Professional: €39/seat/month
- Enterprise: €75/seat/month
- Supreme: €103/seat/month
Disclaimer: The pricing is subject to change.
Firmao CRM Integrations
Firmao CRM software seamlessly integrates with various applications, including:
- Zapier
- Google Calendar
- Google Analytics
- Teams
- Allegro
- StackGo
- LiveWebinar
Who Is Firmao CRM For?
The platform accommodates small and medium-sized businesses, and fits a diverse range of business types and professionals, such as:
- Web developers
- Business consultants
- Business coaches
- Digitalization specialists
- IT specialists
Is Firmao CRM Right For You?
Firmao CRM is a good option for businesses because it improves team coordination, reduces administrative workload, and keeps client data organized. It helps streamline operations, enhances customer communication, and supports faster decision-making. The software’s flexibility and cloud-based access make it suitable for both remote teams and on-site business environments.
Still not sure if Firmao CRM is right for you? Our support staff is available at (661) 384-7070 to help you make the right decision for your organization.
Firmao CRM Features
Customer Relationship Management
Firmao CRM is a cloud-based, all-in-one solution that centralizes lead tracking, sales pipeline management, and customer communications—email, live chat, and VoIP. It unifies marketing and service interactions and integrates workflows across sales and support, helping companies streamline processes and maintain organized client engagement.
Warehousing
The software includes cloud-based warehousing that controls stock and production documentation, supports multi-warehouse management, handles order processing and deliveries, manages component reservations, and optimizes logistics. Its cost-effective, easy-to-implement solution scales with growing businesses to improve warehouse efficiency and oversight.
Invoicing
Firmao CRM’s online invoicing tool lets you issue, print, and email VAT invoices directly from any browser. Templates are customizable with your branding, and automatic recurring billing and invoice import/export to accounting systems streamline financial tasks—all secured on AWS cloud infrastructure.
Quoting
This feature streamlines proposal creation with customizable, professional templates, mass emailing, status tracking, and acceptance probability markers. It simplifies generating PDF quotes, supports variations, and filters recipients. It is ideal for small to medium service, trade, or manufacturing companies aiming to speed up sales proposals.
Project Management
Firmao’s project management module combines task and project organization with timesheets, Kanban and Gantt views, cost tracking, and Google Calendar sync. It supports multilevel tasks with dependencies, permissions, notifications, and detailed reporting—helping teams plan efficiently, monitor time and budgets, and stay aligned.
Pros And Cons of Firmao CRM
Pros
Centralizes all customer information in one place
Swift and effective issue resolution by support
Modular design adapts to business scale
Cons
Admin interface lacks clear usability direction, according to software users
Limited reporting and sales‑process measurement tools
Firmao CRM Reviews
Total 2 reviews
5
All reviews are from verified customers
Rating Distribution
5
Stars100%
4
Stars0%
3
Stars0%
2
Stars0%
1
Stars0%
Share your experience
Small-Business, 11-50 employees
“Efficient Operations Management Tool”
Pros
I like how this tool handles automation and it takes care of all those repetitive tasks that used to eat up so much time. The workflow features are solid and help keep everything running smoothly, plus the follow up reminders ensure nothing falls through the cracks. This automation has definitely boosted our productivity.
Cons
The mobile version works fine but it's missing several features that are available on the desktop. I'd love to see them improve the mobile app so I can get more done when I'm away from my computer.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
8
Functionality
10
Mid-Market, 51-100 employees
“Simple and Effective CRM”
Pros
What I really love is how clear and functional this is especially considering the reasonable pricing.
Cons
I really wish there was a better mobile app that actually works like the desktop version.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
8
Functionality
10
Frequently Asked Questions
What level of support does Firmao CRM offer?
Firmao CRM offers phone support, email, FAQS and contact forms.
Does Firmao CRM have a mobile app?
Yes, Firmao CRM has a mobile app.
Does Firmao CRM offer an API?
Yes, Firmao CRM offers an API.
Who are the typical users of Firmao CRM software?
Firmao CRM is used by web developers, business consultants, business coaches, and several other professional types.
What other apps does Firmao CRM integrate with?
Firmao CRM integrates with Teams, StackGo, Google Calendar, Allegro, and many others.
What types of pricing plans does Firmao CRM offer?
Firmao CRM price starts at €21/seat/month, with four available packages: Standard (€21), Professional (€39), Enterprise (€75), and Supreme (€103)/seat/month. Users can also get a custom Firmao CRM cost quote.
What language does Firmao CRM support?
Firmao CRM supports English.