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Freshsales promotes AI-powered sales campaigns, enabling access to high-quality leads. The platform is a pathway for seamless collaboration between sales and marketing teams, recording customer data into a unified CRM solution. It provides intuitive usability and enables easy integration with other systems, minimizing the learning curve.

Freshsales Specifications

Contact Management

Lead Management

Opportunity Management

Sales Forecasting

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What Is Freshsales?

Overview

Freshsales is a modern, unified CRM solution built by Freshworks. It is an easy-to-use, AI-powered CRM that helps you organize better, sell smarter, close deals faster, and scale stronger. Freshsales unifies teams and tools across your organization and helps you personalize customer conversations, boost conversions, and powers productivity.

Freshsales is currently being used by over 15,000 businesses in more than 80 countries worldwide, including famous brands such as Dyson, Best Western Hotels & Resorts, PharmEasy, and Klarna.

Freddy AI in Freshsales empowers your teams with smart insights to target the right leads, close more deals, and build lasting customer relationships. With advanced automation capabilities, sales teams can streamline processes, simplify selling, and accelerate revenue growth.

Its easy implementation processes require minimal training so that teams can get started in days. You can explore all Freshsales CRM features with a 21-day free trial and enjoy plans starting at just $9 monthly.

Freshsales Pricing

Freshsales offers a free edition and three paid editions. Growing businesses can transition from free to paid easily.

  • Growth Plan, costing $9/user/month
  • Pro Plan at $39/user/month
  • Enterprise Plan at $59/month
Get a custom quote on Freshsales pricing.

Disclaimer: The pricing is subject to change.

Freshsales Integrations

The Freshsales suite has integrations with the following third-party applications:

If you're still uncertain whether Freshsales is the best fit for your requirements, contact us at (661) 384-7070, and we'll help you make a well-considered decision. Plus, you can set up a free Freshsales demo to delve deeper into its features.

Pros and Cons of Freshsales

Pros

  • Known for consistently rolling out updates and improvements
  • The support team is noted for their quick response times and effectiveness in resolving issues
  • The reporting tool helps users make quick decisions based on results
  • Users appreciate the addition of timeline view along with the intuitive interface

Cons

  • Limited integration modules according to some user reviews
  • Users express the desire to increase the limit of marketing emails per month

Freshsales Pricing

Growth Plan

For Startups and SMBs

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What's Included

  • Everything in Free plus:

  • Kanban View for Contacts, Accounts, and Deals

  • Contact Lifecycle Stages

  • Built-in Chat, Email, & Phone

  • Email Templates

  • Basic Workflows

  • Contextual Collaboration with Slack

  • Product Catalog

  • Curated Reports

  • Custom Fields

Pro Plan

For Growing And Mid-sized Businesses that require AI

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What's Included

  • Everything in Growth plus:

  • Contact Scoring by Freddy AI

  • Custom Sales Activities

  • Sales Sequence

  • Auto-assignment Rules

  • Account Hierarchy Multiple Sales Pipelines

  • Deal Insights by Freddy AI

  • Deal Insights by Freddy AI

  • Advanced Workflows

  • Bring Your Own Carrier (B.Y.O.C)

Enterprise Plan

For Mid To Large Sized Businesses

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What's Included

  • Everything in Pro plus:

  • Field-level Permissions

  • 10 Custom Modules

  • Forecasting Insights by Freddy AI

  • Audit Logs

  • Record Types

  • Extendable API rate limit

  • Deal Teams

Freshsales Reviews

Overall Rating

4.2

5 Review(s)

Rating Distribution

5

star

(2)

4

star

(2)

3

star

(1)

2

star

1

star

October 2020

The best of the best

Peter

Business Development Manager

Ease of use

10

Value for money

10

Customer Support

8

Functionality

9

Pros

Full marks to all its features. Extremely user-friendly software. I love it

Cons

The current version has everything. I am very satisfied.

August 2020

It has a lot of customization options.

Luke

ActionVFX

Ease of use

7

Value for money

8

Customer Support

8

Functionality

6

Pros

We were able to develop a lot of cool things because of its open API.

Cons

It is a little heavy to run on devices.

July 2020

Well mannered

Arya

Indy Vine

Ease of use

8

Value for money

9

Customer Support

8

Functionality

7

Pros

Loved the customer support.

Cons

Glitched a few times.

June 2020

I have no complaints

Kyrstin

Sesh Technology Manufacturing

Ease of use

8

Value for money

8

Customer Support

9

Functionality

8

Pros

I like that it integrates other software into it easily.

Cons

I wish customer addresses were displayed on the homepage next to customer names.

May 2020

It was so helpful.

Ben

Marta Vine Ltd

Ease of use

7

Value for money

8

Customer Support

9

Functionality

7

Pros

Their customer support has been amazing and just as responsive even during COVID.

Cons

I hope to see more functions.

Frequently Asked Questions

Yes, Freshsales offers an API.