Last Updated
Overview
Freshsales promotes AI-powered sales campaigns, enabling access to high-quality leads. The platform is a pathway for seamless collaboration between sales and marketing teams, recording customer data into a unified CRM solution. It provides intuitive usability and enables easy integration with other systems, minimizing the learning curve.
Overall Rating
Based on 5 users reviews
4.2
Rating Distribution
Positive
80%
Neutral
20%
Negative
0%
Starting Price
$9
/user/month (annually)
Freshsales Specifications
- Contact Management
- Lead Management
- Opportunity Management
- Sales Forecasting
What Is Freshsales?
Overview
Freshsales is a modern, unified CRM solution built by Freshworks. It is an easy-to-use, AI-powered CRM that helps you organize better, sell smarter, close deals faster, and scale stronger. Freshsales unifies teams and tools across your organization and helps you personalize customer conversations, boost conversions, and powers productivity.
Freshsales is currently being used by over 15,000 businesses in more than 80 countries worldwide, including famous brands such as Dyson, Best Western Hotels & Resorts, PharmEasy, and Klarna.
Freddy AI in Freshsales empowers your teams with smart insights to target the right leads, close more deals, and build lasting customer relationships. With advanced automation capabilities, sales teams can streamline processes, simplify selling, and accelerate revenue growth.
Its easy implementation processes require minimal training so that teams can get started in days. You can explore all Freshsales CRM features with a 21-day free trial and enjoy plans starting at just $9 monthly.
Freshsales Pricing
Freshsales offers a free edition and three paid editions. Growing businesses can transition from free to paid easily.
- Growth Plan, costing $9/user/month
- Pro Plan at $39/user/month
- Enterprise Plan at $59/month
Disclaimer: The pricing is subject to change.
Freshsales Integrations
The Freshsales suite has integrations with the following third-party applications:
Pros And Cons of Freshsales
Pros
Known for consistently rolling out updates and improvements
The support team is noted for their quick response times and effectiveness in resolving issues
The reporting tool helps users make quick decisions based on results
Users appreciate the addition of timeline view along with the intuitive interface
Cons
Limited integration modules according to some user reviews
Users express the desire to increase the limit of marketing emails per month
Freshsales Reviews
Total 5 reviews
4.2
All reviews are from verified customers
Rating Distribution
5
Stars40%
4
Stars40%
3
Stars20%
2
Stars0%
1
Stars0%
Share your experience
Business Development Manager, 11-50 employees
“The best of the best”
Pros
Full marks to all its features. Extremely user-friendly software. I love it
Cons
The current version has everything. I am very satisfied.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
ActionVFX, 11-50 employees
“It has a lot of customization options.”
Pros
We were able to develop a lot of cool things because of its open API.
Cons
It is a little heavy to run on devices.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
6
Indy Vine, 1-10 employees
“Well mannered”
Pros
Loved the customer support.
Cons
Glitched a few times.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
8
Functionality
7
Frequently Asked Questions
Does Freshsales offer an API?
Yes, Freshsales offers an API.
What languages does Freshsales support?
Freshsales supports multiple languages, and some of the languages include English, Spanish, French, German, Portuguese, and more.
What other apps does Freshsales integrate with?
Freshsales integrates with a wide range of third-party applications. Some popular integrations include GSuite (Google workspace), Microsoft 365, Zapier, Mailchimp, Slack, QuickBooks, Zoom, and more.
Does Freshsales offer a mobile app?
Yes, Freshsales offers a mobile app available on both iOS and Android platforms.
What types of pricing plans does Freshsales offer?
Freshsales offers several pricing plans, including the Growth plan at $11/user/month, the Pro plan for $47/user/month, and the Enterprise plan for $71/user/month. Contact us today to get a personalized Freshsales pricing quote.
Who are the typical users of Freshsales?
The typical users of Freshsales are small to medium-sized businesses (SMBs) and startups, but it also caters to larger enterprises. The platform is commonly used by sales teams, marketing teams, customer service departments, and business owners who need a comprehensive CRM solution to manage customer relationships and drive sales.
What level of support does Freshsales offer?
Freshsales offers various levels of support, including email support, phone support, live chat, and help center.