Last Updated
Overview
Fullfree is a customizable database application for Windows that enables teams to build tailored customer management systems. Some users note limitations in how database files are stored and managed. Nonetheless, its CTI integration, Excel-style interface, and install-and-go simplicity make it a valuable option for local CRM solutions.
Overall Rating
Based on 9 users reviews
4.7
Rating Distribution
Positive
100%
Neutral
0%
Negative
0%
Starting Price
Custom
Fullfree Specifications
- Contact Management
- Lead Management
- Opportunity Management
- Customer Communication Tracking
What Is Fullfree?
Fullfree is a Windows-based customer management and database application built for small businesses and individual operators needing customizable workflows. It enables users to design tailored forms and tables to reflect specific processes, while computer telephony integration (CTI) functionality supports quick caller identification. Excel-compatible formulas help simplify setup for teams accustomed to spreadsheet-based tools, reducing the friction often found in off-the-shelf CRM systems.
Fullfree Pricing
The software offers two plans to suit individual users and businesses with advanced requirements. These are:
- Fullfree: Free
- Fullfree PRO: ¥8,800/PC (one-time purchase and free upgrades)
Disclaimer: The pricing is subject to change.
Fullfree Integrations
The software supports integration with several business systems, including:
- CTI Systems
- Gmail
Who Is Fullfree For?
Fullfree software is ideal for a wide range of industries and sectors, including:
- Sales operations
- Customer service teams
- Small business management
- Membership organizations
- Operational planning
- Freelance professionals
- Spreadsheet-heavy businesses
Is Fullfree Right For You?
Fullfree is a strong fit for teams seeking full control over their database structure without relying on rigid, pre-configured CRM tools. Its Excel-compatible environment, CTI integration, and offline Windows setup make it especially valuable for organizations managing call-based workflows or migrating from spreadsheets. Businesses that prioritize ownership over automation often find Fullfree’s model more sustainable than subscription-based systems.
Still unsure if Fullfree is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.
Fullfree Features
Complete System Customization
Users can build customer management structures from the ground up by defining tables, fields, and data relationships. This customization supports unique workflows, helping businesses replace rigid CRM systems with a setup that reflects their actual processes and reporting requirements without needing advanced technical expertise.
CTI-Based Caller Recognition
When integrated with phone systems, Fullfree displays incoming caller information instantly. This gives support and sales staff immediate access to relevant records during live interactions, reducing time spent searching and helping teams deliver more accurate, personalized service on the first contact.
Relational Data Management
Fullfree features linking related data tables—such as customers and transactions—to create a relational structure. This approach enables users to track activity history and dependencies across records, improving data accuracy and making it easier to manage ongoing customer relationships and operational reporting.
Excel-Compatible Formulas and Templates
Users familiar with Excel can create forms for invoices, receipts, or reports using built-in, spreadsheet-style functions. This feature reduces the learning curve and supports consistent, formatted output while maintaining flexibility for business-specific document requirements and custom calculations.
Cloud-Based Collaboration
In its PRO version, Fullfree supports shared access to a central database from multiple PCs. With synchronized edits and user-specific visibility controls, teams can work together on live data while preserving accuracy and avoiding duplication, especially in distributed or multi-role environments.
Pros And Cons of Fullfree
Pros
CTI integration is easy and affordable
Simple setup across multiple PCs
More flexible than Excel for customization
Cons
Limited flexibility in database structure
Restrictions in how data can be printed
Fullfree Reviews
Total 9 reviews
4.7
All reviews are from verified customers
Rating Distribution
5
Stars67%
4
Stars33%
3
Stars0%
2
Stars0%
1
Stars0%
Share your experience
Management Consulting, 11-50 employees
More than a year
“More powerful than Excel”
Pros
It's perfect for situations where Excel doesn't have all the features you need but other packaged systems are too rigid. It feels like you can create systems however you want.
Cons
I can't really think of anything that needs improvement.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
6
Functionality
10
Information Services, 11-50 employees
Less than a year
“Easy to use”
Pros
It's very easy to set up a database and it gives you a lot of flexibility. If you already know a bit about databases, it is really simple to use. I just wish it was developed more for people with some knowledge, rather than beginners.
Cons
Right now, we export the table, set a flag in Excel, update the date and import everything back in at once. It would be awesome if we could just do an update (or insert) directly on FullFree.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Construction, 11-50 employees
Less than a year
“Totally free & super simple to use”
Pros
You can use it on multiple computers and the setup is quick and easy. Plus, some features are available for free which is a nice bonus.
Cons
It would be great if there was a smartphone app (iOS) to check customer info on the go. Also, I understand the need for the FullFree PRO version for over 3,000 records but it would be nice if there was a better deal or discount when using the software on multiple computers (I'm not asking for it to be free but a discount would be great).
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Frequently Asked Questions
Who are the typical users of Fullfree?
Typical users include small to mid-sized businesses, sales teams, and customer support centers that require a customizable database solution tailored to specific operational workflows.
What level of support does Fullfree offer?
Fullfree provides support through a web-based contact form on its official website. Phone support is not available.
What other apps does Fullfree integrate with?
The software primarily integrates with Computer Telephony Integration (CTI) systems and Gmail to support customer communication workflows.
What language does Fullfree support?
Fullfree is primarily available in Japanese. However, it also offers support in English language via translation.
Does Fullfree offer an API?
No, Fullfree does not offer an API.
What types of pricing plans does Fullfree offer?
Fullfree offers a free version for standalone use and a one-time purchase of the Fullfree PRO version for ¥8,800/PC. Request a custom Fullfree cost for your team’s needs today.
Does Fullfree have a mobile app?
No, Fullfree does not have a dedicated mobile app.