Last Updated
Overview
Groweon CRM provides comprehensive customer relationship management, aiding businesses in streamlining sales, managing orders, and enhancing customer service. Despite occasional server performance issues reported by users, its robust automation capabilities and integrated communication tools justify the investment. Overall, Groweon CRM's strategic benefits make it a compelling choice for driving growth.
Overall Rating
Based on 22 users reviews
4.6
Rating Distribution
Positive
100%
Neutral
0%
Negative
0%
Starting Price
Custom
Groweon CRM Specifications
- Contact Management
- Lead Management
- Opportunity Management
- Customer Communication Tracking
What Is Groweon CRM?
Groweon CRM software is a comprehensive solution designed to empower businesses by centralizing customer data and automating critical workflows. It offers powerful features like lead management automation, which auto-captures and nurtures potential customer leads, and sales order management, streamlining the entire order lifecycle from placement to delivery. This robust software solution helps businesses of all sizes overcome issues related to inefficient sales processes and fragmented customer interactions, fostering improved efficiency and enhanced customer relationships.
Groweon CRM Pricing
The software offers seven packages:
- Sales Automation: ₹ 2,999/month
- Order Processing Automation: ₹ 4,999/month
- Inventory Management: ₹ 4,999/month
- AMC And Service Ticket Automation: ₹ 4,999/month
- WhatsApp Business API Integration: ₹ 999/month
- Groweon Suite 360°: ₹ 14,999/month
- Groweon Enterprise Suite: Custom quote provided.
Disclaimer: The pricing is subject to change.
Groweon CRM Integrations
Groweon CRM software seamlessly integrates with various applications, including:
- Indiamart
- Trade India
- Shopify
- 99acres
- MagicBricks
- Sulekha
- Justdial
Who Is Groweon CRM For?
Suitable for businesses of any size, the platform caters to diverse industries and applications, such as:
- Apparel and textile
- Furniture and supplies
- Building and construction
- Electronics
- Chemicals
- Cosmetics
- Automobile
Is Groweon CRM Right For You?
Groweon CRM stands out as an ideal solution for businesses seeking to centralize customer data, automate workflows, and drive scalable growth. Its comprehensive suite, from advanced lead management to integrated WhatsApp communication, streamlines operations across diverse industries.
Crucially, with robust data security certifications including ISO/IEC 27001:2022 and ISO/IEC 27701:2019, Groweon ensures business information is protected to the highest international standards. This commitment to data security and privacy makes Groweon CRM a reliable and compelling choice for enhancing customer relationships and boosting productivity.
Still not sure if Groweon CRM is right for you? Our support staff is available at (661) 384-7070 to help you make a confident decision.
Groweon CRM Features
Lead Management Automation
This feature automates the entire lead lifecycle, from auto-capturing potential customer leads to nurturing them through rule-based assignments and automated follow-ups. It helps businesses efficiently manage sales pipelines, generate automated quotes, and track comprehensive lead history, ensuring no opportunity is missed.
Sales Order Management
Groweon CRM streamlines the complete sales order lifecycle, from initial capture across multiple channels to final delivery tracking. It includes centralized order entry, validation, approval workflows, and invoicing management. This ensures efficient processing, reduces errors, and provides real-time visibility into order status for enhanced customer satisfaction.
Inventory Management
This module provides comprehensive control over stock levels, enabling efficient tracking of items across warehouses. It automates stock-in and stock-out processes against sales orders and bills of material, offering real-time inventory tracking, expiry alerts, and damage alerts. This optimizes stock control and reduces waste.
Service Ticket Management
Groweon facilitates efficient tracking, resolution, and management of customer service issues through automated ticket creation and assignment. It includes SLA tracking, custom workflows, and multi-channel ticket generation. This ensures timely support, improves customer satisfaction, and enables effective feedback collection post-resolution.
WhatsApp Business API
Integrating directly with WhatsApp Business API, this feature enables bulk messaging, automated notifications, and AI-based chatbots for enhanced customer engagement. It supports multi-agent inboxes for viewing and replying to responses, converting chats into leads, and sending timely updates for various processes like orders and tickets.
Pros And Cons of Groweon CRM
Pros
Affordable pricing for small businesses
Strong customer support and responsiveness
Scalable features for growing teams
Cons
Minimal language localization available
Marketplace integrations need expansion, according to software users
Groweon CRM Reviews
Total 22 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars59%
4
Stars41%
3
Stars0%
2
Stars0%
1
Stars0%
Share your experience
marketing, 11-50 employees
Less than a year
“Easy to use”
Pros
What I liked the most about Groweon CRM is how simple and easy it feels to use. It helps me manage all my leads in one place without confusion, and follow-ups become much smoother. It saves time, keeps everything organized, and makes my daily work feel more manageable.
Cons
It needs more quotation templates. Having limited template options makes it difficult to create different types of quotations quickly and efficiently.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Keystone Software, 11-50 employees
Less than a year
“Smart Lead Management for Growing Sales Teams”
Pros
Captures leads from multiple sources, Meta, website, IndiaMART, Justdial, automatically Real-time sales team tracking keeps managers in control Built-in follow-up alerts prevent lead leakage Clear analytics and reporting aid faster decision-making
Cons
They should add more advanced out of the box features. Presently requires customization.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Vyom Manufacturers, 11-50 employees
Less than a year
“Simple and easy to use CRM for SMBs and growing business”
Pros
Simplicity and ease of use, great lead management and sales automagion capability
Cons
Nothing much to point out, great CRM
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Frequently Asked Questions
Does Groweon CRM offer an API?
Yes, Groweon CRM offers an API.
Who are the typical users of Groweon CRM software?
Groweon CRM is used by automobiles, chemicals, electronics and several other industries.
What language does Groweon CRM support?
Groweon CRM supports English.
Does Groweon CRM have a mobile app?
Yes, Groweon CRM has a mobile app.
What level of support does Groweon CRM offer?
Groweon CRM offers phone support and contact forms.
What types of pricing plans does Groweon CRM offer?
Groweon CRM price starts at ₹2,999/month, with seven packages available: Sales Automation, Order Processing Automation, Inventory Management, AMC and Service Ticket Automation, WhatsApp Business API Integration, Groweon Suite 360° (₹14,999/month), and Groweon Enterprise Suite (custom pricing). Request a custom Groweon CRM cost breakdown for your firm today.
What other apps does Groweon CRM integrate with?
Groweon CRM integrates with Justdial, Trade India, Indiamart and many others.