Overview
Hop CRM centralizes sales, marketing, quoting, and customer support into one modular system. While it currently lacks a native mobile app, its clean interface, responsive design, and customizable modules make it a powerful fit for small teams seeking a flexible customer relationship management solution.
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Starting Price
Custom
Hop CRM Specifications
Contact Management
Lead Management
Opportunity Management
Customer Communication Tracking
What Is Hop CRM?
Hop is a cloud-based customer relationship management (CRM) software designed for small to mid-sized businesses across industries like retail, services, and e-commerce. It helps organizations streamline customer relationships through centralized data, automation, and communication tools. The platform offers customizable sales pipelines that allow teams to track prospects efficiently and respond faster. Its marketing module enables users to send targeted email and SMS campaigns, while built-in helpdesk tools ensure prompt customer support.
Hop CRM Pricing
Hop CRM pricing plans are structured to accommodate the needs of growing businesses. The plans include:
- Pro: €35/month
- Business: €55/month
- Premium: €75/month
Disclaimer: The pricing is subject to change.
Hop CRM Integrations
The software supports integration with multiple systems and platforms, such as:
- Magento
- WooCommerce
- PrestaShop
- Shopify software
- Universign
Who Is Hop CRM For?
The software caters to businesses operating across key functional areas, including:
- Prospecting
- Marketing
- Quotation and invoicing
- Customer support
- E-commerce
Is Hop CRM Right For You?
Are you looking for a CRM that grows with your business while offering strong data protection and flexibility? Hop CRM stands out with its fully modular design that allows companies to activate only the features they need across sales, marketing, quoting, invoicing, and customer support. It helps eliminate scattered customer data, streamlines communications, and improves team productivity.
The software includes role-based access controls, audit trails, and secure domain authentication, ensuring both scalability and compliance as your operations expand.
Still not sure if Hop CRM is right for you? Connect with our customer support staff at (661) 384‑7070 for personalized guidance.
Hop CRM Features
This feature modernizes lead and opportunity tracking by letting teams define deal statuses, assign sales representatives, and monitor expected close dates and probabilities. It automatically adjusts pipeline values and supports commission rules, enabling sales managers to evaluate performance and prioritize leads efficiently.
The quoting and invoicing feature enables one-click creation of quotes, invoices, delivery notes, and credit notes with multi-brand support. It automates transformations between documents, tracks payments, and integrates an electronic signature via Universign. This streamlines billing workflows and ensures legal compliance.
Hop CRM’s helpdesk feature manages tickets from multiple channels like email, phone, chat, and SMS, within a single interface. It stores full interaction history, supports macro-based replies, and offers detailed analytics. These capabilities optimize service workflows, reduce response times, and elevate customer support quality.
The ‘E‑commerce’ module centralizes order data, abandoned cart recovery, marketing campaigns, and support tickets in one dashboard. It connects to platforms like Magento, PrestaShop, WooCommerce, and Shopify, giving teams a 360° view of customer interactions and boosting conversion rates through automated reminders.
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