InfiniteCRM

InfiniteCRM

9 Review(s)

Overview

InfiniteCRM empowers businesses to manage sales, marketing, and service workflows in one smart solution. Though some users face browser setup issues, it adapts well with flexible cloud or local hosting. Its robust modules and mobile-ready design make it ideal for teams aiming to boost efficiency and customer engagement.

Overall Rating

Based on 9 users reviews

3.6

Rating Distribution

Positive

67%

Neutral

22%

Negative

11%

Starting Price
Custom

InfiniteCRM Specifications

Contact Management

Lead Management

Opportunity Management

Sales Pipeline Tracking

View All Specifications

What Is InfiniteCRM?

InfiniteCRM is a powerful CRM solution that helps businesses streamline customer engagement and boost sales performance. It simplifies lead management and sales processes, guiding prospects through each stage with ease. Designed for small to mid-sized enterprises as well as large organizations, InfiniteCRM features intuitive tools and real-time analytics that support smarter decision-making and long-term growth.

By centralizing customer data and optimizing workflows, InfiniteCRM software enables teams to build stronger relationships, improve responsiveness, and convert opportunities into results, making it a valuable asset for businesses looking to grow.

InfiniteCRM Pricing

InfiniteCRM cost is customized as per customer’s specific requirements. InfiniteCRM pricing and get a quote that suits your line of business, requirements, and budget.

InfiniteCRM Integrations

InfiniteCRM offers smooth integration with MagNews. Watch a InfiniteCRM demo for further details.

Who Is InfiniteCRM For?

InfiniteCRM is designed for small to medium-sized businesses as well as larger organizations looking for an all-in-one CRM solution. InfiniteCRM is an ideal platform for:

  • Sales teams
  • Marketing departments
  • Customer care and Support centers
  • Call centers
  • Partner and channel managers
  • Business leaders and analysts

Is InfiniteCRM Right For You?

If you're looking for a user-friendly CRM that delivers strong reporting and analytics, InfiniteCRM could be the right fit for your business. It simplifies sales and call center workflows, helping you make smarter, data-driven decisions that boost revenue and efficiency. With reliable customer support and tools designed to enhance client relationships, it enables your teams to work more strategically. Whether you're aiming to streamline operations or deepen engagement, InfiniteCRM offers the flexibility and functionality to support your growth.

Are you still thinking about whether InfiniteCRM will be a good option for your business? Connect with our support team at (661) 384-7070 to make a better decision.

InfiniteCRM Features

InfiniteCRM empowers teams to manage, track, and move sales opportunities forward using automated workflows, detailed progress tracking, and sales intelligence. This helps the sales force focus on big deals, streamline conversions, and improve forecasting across the entire opportunity lifecycle.

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Sales teams can easily manage the full order process through automation, real-time visibility, and access to pricing, contracts, and catalogs. InfiniteCRM helps reduce delays, minimize manual work, and keep order processing fast and accurate to meet customer expectations.

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Account Management gives a 360° view of companies and contacts, tracking history, activities, and data in real time. InfiniteCRM ensures that teams always work with up-to-date, structured information to build stronger relationships and identify opportunities for future business growth.

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With customizable dashboards and real-time reporting, InfiniteCRM enables teams to assess sales performance, measure achievements, and stay aligned with targets. It transforms complex data into valuable insights to improve strategies, boost productivity, and reach goals faster and smarter.

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InfiniteCRM simplifies ticket handling with an omnichannel system that tracks, prioritizes, and automates support. It helps businesses improve service delivery, reduce resolution times, and maintain a cost-effective customer care experience by centralizing customer requests and historicizing responses.

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Pros And Cons of InfiniteCRM

Pros

  • Automates sales and marketing tasks to boost team efficiency

  • Accessible on mobile devices and supports multiple languages

  • Offers both cloud and on-premise deployment flexibility

Cons

  • Some users report browser compatibility setup challenges

  • Data migration into the system may pose some challenges

InfiniteCRM Reviews

Total 9 reviews

3.6

All reviews are from verified customers

Rating Distribution

5

Stars

11%

4

Stars

56%

3

Stars

22%

2

Stars

0%

1

Stars

11%

Share your experience

A

Anonymous

Enterprise, 500+ employees

4.0
December 2024

Works great for me!

Pros

The onboarding process was smooth and I can check the system without any trouble plus lead management works easily with the sales pipeline and the analytics and marketing automation features really boost my productivity. Their customer support team is excellent, whenever I've reached out, they've been quick to respond and truly helpful.

Cons

Implementation can drag on for bigger companies especially when you're dealing with complicated workflows. Feature updates don't come as often as I'd like, sometimes feels like we're waiting forever for the latest tools. While it connects nicely with standard business software, I've run into some blocks when trying to integrate more specialized applications.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

7

A

Anonymous

Small-Business, 11-50 employees

3.0
October 2024

Good choice overall

Pros

I like being able to deploy this on premise and having local customer support available makes a huge difference when issues come up.

Cons

It feels very rigid and adding new functionality isn't simple at all.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

7

RSN

Rohit Svarna N.

Mid-Market, 51-100 employees

4.0
July 2024

Simple and user friendly

Pros

It really helps organise our database management and makes it easy to track which leads our call center team is working with.

Cons

The bulk upload feature takes way too long and our call center team struggles with how time consuming the ERP system can be.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

9

Frequently Asked Questions

Typical users of InfiniteCRM include marketing departments, customer care and support centers, call centers, partner and channel managers, business leaders and analysts, and sales teams working in small and medium-sized businesses as well as large organizations.

InfiniteCRM offers live chat, phone, and email/helpdesk through ticketing management, online form, customer portal, and knowledge base support.

InfiniteCRM offers integration with MagNews.

InfiniteCRM has not specified the availability of an API.

InfiniteCRM offers custom pricing according to the customer needs and budget. Contact us for InfiniteCRM price quote.

InfiniteCRM supports Italian and English languages.

Yes, InfiniteCRM has a mobile app.