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Overview

InfluxMD empowers healthcare providers to manage leads, educate patients, and grow their practice effortlessly. While occasional glitches occur, the system is easily accessible by multiple users across clinic locations. From real-time communication to process customization, it brings everything together to support patient engagement and streamline clinic workflows with ease.

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Overall Rating

Based on 5 users reviews

4.4

Rating Distribution

Positive

80%

Neutral

20%

Negative

0%

Starting Price
Custom

InfluxMD Specifications

Contact Management

Lead Management

Customer Communication Tracking

Email Integration

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What Is InfluxMD?

InfluxMD is an intelligent CRM and marketing automation platform specifically engineered for healthcare practices, from solo clinics to large hospitals. InfluxMD features AI-driven tools that automate critical workflows, including intelligent lead capture via custom forms and automated insurance information extraction.

This system significantly reduces manual data entry errors, streamlining patient onboarding and nurturing potential patients through personalized communication. The platform effectively addresses challenges of inefficient lead management and inconsistent patient follow-up, ultimately boosting conversion rates and enhancing staff productivity.  

InfluxMD Pricing

InfluxMD cost comprises the following three plans:

  • Solo Practice: $197/month
  • Group Practice: $397/month
  • Enterprise: Custom pricing
Explore InfluxMD pricing in detail to find a plan that suits your business requirements.

Disclaimer: The pricing is subject to change.

InfluxMD Integrations

The vendor has not disclosed information about integrations.

Schedule an InfluxMD demo to learn more about its capabilities.

Who Is InfluxMD For?

InfluxMD is designed for:

  • Medical practices
  • Hospitals
  • Medical specialties
  • Healthcare providers
  • Medical teams and staff

Is InfluxMD Right For You?

InfluxMD software is a specialized medical CRM that helps healthcare practices attract leads, engage patients, and grow efficiently. Its AI-powered automation streamlines workflows, boosts revenue, and saves staff time. With HIPAA compliance and tailored features, InfluxMD offers healthcare providers a reliable, growth-focused platform that enhances patient experience and operational effectiveness.

Still unsure if InfluxMD is the right fit for you? Call our support team at (661) 384-7070 for guidance.

InfluxMD Features

Manage all patient and lead details in one place with customizable fields, quick notes, and real-time communication history. This centralized system ensures your team always has up-to-date information, improving coordination, follow-up, and patient engagement across every step.

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Automatically rank leads based on behaviors like email clicks, form fills, and chat activity. This helps your team focus on the most engaged prospects first, streamlining efforts and increasing conversions with timely, relevant follow-ups and personalized communication.

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Organize contacts using custom tags that reflect services, behaviors, or intake stages. These tags allow you to filter, segment, and trigger automated actions, making it easier to target messages, run campaigns, and keep your CRM tidy and actionable.

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Track every automated action, such as emails, texts, and tasks linked to a contact’s journey. With detailed sequence history and real-time updates, you stay in control of what’s happening, reduce delays, and fine-tune workflows for a smoother patient or lead experience.

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View all key metrics, upcoming tasks, and unread messages in one personalized dashboard. Instantly see where each lead stands and what needs action, helping your team stay focused, productive, and informed without trying multiple tools.

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Pros And Cons of InfluxMD

Pros

  • Ability to communicate with leads via text and email

  • Centralized platform to manage all patient and prospect data

  • Accessible from multiple clinic locations by multiple users

Cons

  • Occasional freezing and glitches in the system are faced by users

  • At times, some fields get locked and require support to edit

InfluxMD Reviews

Total 5 reviews

4.4

All reviews are from verified customers

Rating Distribution

5

Stars

60%

4

Stars

20%

3

Stars

20%

2

Stars

0%

1

Stars

0%

Share your experience

A

Anonymous

Information Technology and Services, 101-500 employees

Less than 6 months

5.0
April 2023

Customer support is simply out of the class

Pros

I really like the quality and user friendliness of Influx MD especially its tracking feature. Also their support team is excellent.

Cons

It occasionally runs into errors particularly when we try to integrate it with our scheduling platform, which can disrupt the workflow.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

T

Tamara

Mental Health Care, 11-50 employees

Less than 6 months

3.0
September 2021

So many issues made worse by poor customer service

Pros

We were thrilled to discover a HIPAA-compliant CRM at such an affordable price. After reading great reviews on several software sites we learned that the solution is user-friendly so we would not need much support after it is set up.

Cons

The software had some limitations when it came to customizing it to fit our processes. Also once certain fields were entered, they would become locked by the system and our users had to go through the ticketing process just to update basic field data. This was quite cumbersome especially since user errors happen often and we frequently need to edit lead data. Also the reporting features were very disappointing. As for every basic reporting need we had to submit a new ticket/request and the team only provided the bare minimum for the reports we asked for. So I strongly recommend ensuring you get all the reports you need before implementation as the team seems to be hands-off with post-launch requests.

Rating Distribution

Ease of use

4

Value for money

2

Customer Support

5

Functionality

4

J

John

Medical Practice, 1-10 employees

Less than a year

5.0
July 2020

Ideal for following up with patients

Pros

I can easily search my database in multiple ways. Also it is very simple to use.

Cons

Nothing. The support team makes changes as I realize I need them.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

Frequently Asked Questions

InfluxMD price consists of three plans, i.e., Solo Practice for $197/month, Group Practice for $397/month, and Enterprise with custom pricing. Get in touch with us for detailed InfluxMD pricing.

InfluxMD integration details have not been provided by its vendor.

InfluxMD offers support through phone, email, chatbot, and blogs.

InfluxMD supports only the English language.

Yes, InfluxMD offers an API.

Typical users of InfluxMD include hospitals, healthcare providers, medical teams and staff, medical specialties, and medical practices.

No, InfluxMD does not have a mobile app.