InfluxMD
Last Updated
Overview
InfluxMD empowers healthcare providers to manage leads, educate patients, and grow their practice effortlessly. While occasional glitches occur, the system is easily accessible by multiple users across clinic locations. From real-time communication to process customization, it brings everything together to support patient engagement and streamline clinic workflows with ease.
InfluxMD Specifications
- Contact Management
- Lead Management
- Customer Communication Tracking
- Email Integration
InfluxMD Features
Contact Management
Manage all patient and lead details in one place with customizable fields, quick notes, and real-time communication history. This centralized system ensures your team always has up-to-date information, improving coordination, follow-up, and patient engagement across every step.
Lead Scoring
Automatically rank leads based on behaviors like email clicks, form fills, and chat activity. This helps your team focus on the most engaged prospects first, streamlining efforts and increasing conversions with timely, relevant follow-ups and personalized communication.
Smart Tagging
Organize contacts using custom tags that reflect services, behaviors, or intake stages. These tags allow you to filter, segment, and trigger automated actions, making it easier to target messages, run campaigns, and keep your CRM tidy and actionable.
Automation Tracking
Track every automated action, such as emails, texts, and tasks linked to a contact’s journey. With detailed sequence history and real-time updates, you stay in control of what’s happening, reduce delays, and fine-tune workflows for a smoother patient or lead experience.
Custom Dashboard
View all key metrics, upcoming tasks, and unread messages in one personalized dashboard. Instantly see where each lead stands and what needs action, helping your team stay focused, productive, and informed without trying multiple tools.
Pros And Cons of InfluxMD
Pros
Ability to communicate with leads via text and email
Centralized platform to manage all patient and prospect data
Accessible from multiple clinic locations by multiple users
Cons
Occasional freezing and glitches in the system are faced by users
At times, some fields get locked and require support to edit
InfluxMD Reviews
Total 5 reviews
4.4
All reviews are from verified customers
Rating Distribution
5
Stars60%
4
Stars20%
3
Stars20%
2
Stars0%
1
Stars0%
Share your experience
Information Technology and Services, 101-500 employees
Less than 6 months
“Customer support is simply out of the class”
Pros
I really like the quality and user friendliness of Influx MD especially its tracking feature. Also their support team is excellent.
Cons
It occasionally runs into errors particularly when we try to integrate it with our scheduling platform, which can disrupt the workflow.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mental Health Care, 11-50 employees
Less than 6 months
“So many issues made worse by poor customer service”
Pros
We were thrilled to discover a HIPAA-compliant CRM at such an affordable price. After reading great reviews on several software sites we learned that the solution is user-friendly so we would not need much support after it is set up.
Cons
The software had some limitations when it came to customizing it to fit our processes. Also once certain fields were entered, they would become locked by the system and our users had to go through the ticketing process just to update basic field data. This was quite cumbersome especially since user errors happen often and we frequently need to edit lead data. Also the reporting features were very disappointing. As for every basic reporting need we had to submit a new ticket/request and the team only provided the bare minimum for the reports we asked for. So I strongly recommend ensuring you get all the reports you need before implementation as the team seems to be hands-off with post-launch requests.
Rating Distribution
Ease of use
4
Value for money
2
Customer Support
5
Functionality
4
Medical Practice, 1-10 employees
Less than a year
“Ideal for following up with patients”
Pros
I can easily search my database in multiple ways. Also it is very simple to use.
Cons
Nothing. The support team makes changes as I realize I need them.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Frequently Asked Questions
Who are the typical users of InfluxMD?
Typical users of InfluxMD include hospitals, healthcare providers, medical teams and staff, medical specialties, and medical practices.
What other apps does InfluxMD integrate with?
InfluxMD integration details have not been provided by its vendor.
What types of pricing plans does InfluxMD offer?
InfluxMD price consists of three plans, i.e., Solo Practice for $197/month, Group Practice for $397/month, and Enterprise with custom pricing. Get in touch with us for detailed InfluxMD pricing.
What language does InfluxMD support?
InfluxMD supports only the English language.
What level of support does InfluxMD offer?
InfluxMD offers support through phone, email, chatbot, and blogs.
Does InfluxMD offer an API?
Yes, InfluxMD offers an API.
Does InfluxMD have a mobile app?
No, InfluxMD does not have a mobile app.