Infocob CRM

Infocob CRM

5 Review(s)

Overview

Infocob CRM enables businesses to manage leads, contacts, and processes in one smart platform. While advanced reports need some skill, the mobile interface stays smooth and synchronized. It’s built for teams who want better collaboration, faster workflows, and a solution that is easily customizable.

Overall Rating

Based on 5 users reviews

2.8

Rating Distribution

Positive

60%

Neutral

0%

Negative

40%

Starting Price
Custom

Infocob CRM Specifications

Contact Management

Lead Management

Opportunity Management

Sales Forecasting

View All Specifications

What Is Infocob CRM?

Infocob CRM is a powerful, French-developed customer relationship management solution (CRM) designed for small and medium-sized enterprises (SMEs). Infocob CRM features include centralized client and prospect data management, seamless information sharing, and enhanced team collaboration. It increases productivity and delivers real-time insights for sales and service teams by automating administrative tasks and managing activities. This approach addresses challenges such as scattered data and inefficient workflows, enhancing operational efficiency by consolidating information, reducing manual effort, and ensuring data is always readily accessible.

Infocob CRM Pricing

Infocob CRM cost is tailor-made on the basis of customer requirements. Explore Infocob CRM pricing and get a quote that suits your business and budget.

Infocob CRM Integrations

Infocob CRM supports integration with multiple tools and third-party apps, including:

  • WordPress
  • CreditSafe
Watch the Infocob CRM demo for details about its integration capabilities.

Who Is Infocob CRM For?

Infocob CRM software is designed for a wide range of industries, mainly targeting sectors that require custom workflow management, client tracking, and industry-specific automation. It is successfully used by:

  • Construction
  • Automotive
  • Renewable energy
  • Transportation and logistics
  • Food production

Is Infocob CRM Right For You?

If your SME seeks a highly customizable CRM solution to centralize data, boost productivity, and enhance customer relationships, Infocob CRM presents an excellent choice. With over 25 years of expertise in the field and trusted by more than 10,000 users from SMEs across France, its proven track record and substantial user base demonstrate its reliability and sustained value.

The tailor-made approach ensures a solution perfectly aligned with unique business processes, offering a strategic advantage over generic software. Infocob CRM aims to ensure compliance with GDPR and provides a strong commitment to evolving with client needs, and its comprehensive feature set makes it a compelling choice for sustained operational efficiency and growth.

Still unsure if Infocob CRM is the right choice for your business? Call our support team at (661) 384-7070 for guidance.

Infocob CRM Features

Keep all client and contact information organized in one shared space, making it easier for teams to access emails, notes, tasks, and documents. Everyone contributes to a real-time, updated database that improves communication, client tracking, and responsiveness across your organization.

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Track every client interaction from the first contact to project completion. Automate reminders, appointments, and follow-ups while managing documents and exchanges in one place. This keeps your team aligned, improves time management, and makes follow-through more accurate and stress-free.

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Support teams with tools to manage tickets, contracts, and service interventions. Work online or offline with full data sync across locations. Custom workflows ensure consistent handling of issues while improving service quality, accessibility, and organizational structure in real-time environments.

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Integrate the CRM with your tools such as enterprise resource planning (ERP), website, CreditSafe, and more for seamless workflows. Eliminate manual entry as data flows automatically into the system. This connectivity boosts productivity, reduces errors, and gives your teams a clearer picture of every business process.

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Segment contacts and launch personalized campaigns using built-in email and SMS tools. Measure results directly within the CRM. With your customer data linked to your website, you can manage leads, track engagement, and plan smarter, results-driven marketing actions confidently.

See How It Works

Pros And Cons of Infocob CRM

Pros

  • Manages contacts, quotes, contracts, and service tasks

  • Works on mobile with a responsive and synced interface

  • Serves multiple teams like sales, marketing, and service

Cons

  • Advanced reports may require technical knowledge

  • Doesn’t support multitasking in multiple browser tabs

Infocob CRM Reviews

Total 5 reviews

2.8

All reviews are from verified customers

Rating Distribution

5

Stars

0%

4

Stars

60%

3

Stars

0%

2

Stars

0%

1

Stars

40%

Share your experience

AD

Antoine D.

Security and Investigations, N/A employees

More than a year

1.0
November 2024

Stay away from this

Pros

I found out that you actually have to use weird symbols like # and % just to search for a client which makes no sense at all. And when I asked about it they told me it is totally normal. Sorry but thats just not okay. Like searching for something that basic should not be that complicated.

Cons

It is absolutely terrible. Its real name should be infonaz. As it is neither practical nor enjoyable to use. Overall it is a complete headache and a huge waste of time.

Rating Distribution

Ease of use

2

Value for money

2

Customer Support

2

Functionality

2

AB

Anne B.

Food Production, N/A employees

More than a year

4.0
April 2022

Meets our needs

Pros

One thing I like is the ability to share information between departments while still maintaining the confidentiality of files.

Cons

The inability to open multiple tabs at once is a real issue like when I want to view multiple contacts.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

8

Functionality

7

OD

Olivier D.

Business Supplies and Equipment, N/A employees

More than a year

4.0
April 2022

An adaptive CRM

Pros

Connecting it with ONAYA helps avoid doing the same data entry twice which is a big time-saver though I still need to finish setting that part up. Plus the email integration and smartphone sync work really well and I like how it brings different services across the company together in one system. On top of that their customer support and development team really know what they are doing as they are skilled and super helpful whenever you need them.

Cons

One issue is that you need to have knowledge of a programming language to analyze data and create reports.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

6

Frequently Asked Questions

Typical users of Infocob CRM are the organizations in the industrial and manufacturing sector, training and education providers, property and real estate managers, transportation and logistics companies, photovoltaic and renewable energy installers, automotive and garage services, and the construction and building industry.

Yes, Infocob CRM offers an API.

Infocob CRM offers phone, email, customer portal, and knowledge base support.

Infocob CRM supports only the French language.

Infocob CRM price is customized as per the customer’s requirements, so contact us for detailed pricing and a personalized quote.

No, Infocob CRM does not have a mobile app.

Infocob CRM integrates with CreditSafe and WordPress.