Last Updated
Overview
Infocob CRM enables businesses to manage leads, contacts, and processes in one smart platform. While advanced reports need some skill, the mobile interface stays smooth and synchronized. It’s built for teams who want better collaboration, faster workflows, and a solution that is easily customizable.
Overall Rating
Based on 5 users reviews
2.8
Rating Distribution
Positive
60%
Neutral
0%
Negative
40%
Starting Price
Custom
Infocob CRM Specifications
- Contact Management
- Lead Management
- Opportunity Management
- Sales Forecasting
What Is Infocob CRM?
Infocob CRM is a powerful, French-developed customer relationship management solution (CRM) designed for small and medium-sized enterprises (SMEs). Infocob CRM features include centralized client and prospect data management, seamless information sharing, and enhanced team collaboration. It increases productivity and delivers real-time insights for sales and service teams by automating administrative tasks and managing activities. This approach addresses challenges such as scattered data and inefficient workflows, enhancing operational efficiency by consolidating information, reducing manual effort, and ensuring data is always readily accessible.
Infocob CRM Pricing
Infocob CRM Integrations
Infocob CRM supports integration with multiple tools and third-party apps, including:
- WordPress
- CreditSafe
Who Is Infocob CRM For?
Infocob CRM software is designed for a wide range of industries, mainly targeting sectors that require custom workflow management, client tracking, and industry-specific automation. It is successfully used by:
- Construction
- Automotive
- Renewable energy
- Transportation and logistics
- Food production
Is Infocob CRM Right For You?
If your SME seeks a highly customizable CRM solution to centralize data, boost productivity, and enhance customer relationships, Infocob CRM presents an excellent choice. With over 25 years of expertise in the field and trusted by more than 10,000 users from SMEs across France, its proven track record and substantial user base demonstrate its reliability and sustained value.
The tailor-made approach ensures a solution perfectly aligned with unique business processes, offering a strategic advantage over generic software. Infocob CRM aims to ensure compliance with GDPR and provides a strong commitment to evolving with client needs, and its comprehensive feature set makes it a compelling choice for sustained operational efficiency and growth.
Still unsure if Infocob CRM is the right choice for your business? Call our support team at (661) 384-7070 for guidance.
Infocob CRM Features
Contact/Customer Database
Keep all client and contact information organized in one shared space, making it easier for teams to access emails, notes, tasks, and documents. Everyone contributes to a real-time, updated database that improves communication, client tracking, and responsiveness across your organization.
Activity Management
Track every client interaction from the first contact to project completion. Automate reminders, appointments, and follow-ups while managing documents and exchanges in one place. This keeps your team aligned, improves time management, and makes follow-through more accurate and stress-free.
Customer Service/After-Sales Service
Support teams with tools to manage tickets, contracts, and service interventions. Work online or offline with full data sync across locations. Custom workflows ensure consistent handling of issues while improving service quality, accessibility, and organizational structure in real-time environments.
Connections
Integrate the CRM with your tools such as enterprise resource planning (ERP), website, CreditSafe, and more for seamless workflows. Eliminate manual entry as data flows automatically into the system. This connectivity boosts productivity, reduces errors, and gives your teams a clearer picture of every business process.
Marketing Management
Segment contacts and launch personalized campaigns using built-in email and SMS tools. Measure results directly within the CRM. With your customer data linked to your website, you can manage leads, track engagement, and plan smarter, results-driven marketing actions confidently.
Pros And Cons of Infocob CRM
Pros
Manages contacts, quotes, contracts, and service tasks
Works on mobile with a responsive and synced interface
Serves multiple teams like sales, marketing, and service
Cons
Advanced reports may require technical knowledge
Doesn’t support multitasking in multiple browser tabs
Infocob CRM Reviews
Total 5 reviews
2.8
All reviews are from verified customers
Rating Distribution
5
Stars0%
4
Stars60%
3
Stars0%
2
Stars0%
1
Stars40%
Share your experience
Security and Investigations, N/A employees
More than a year
“Stay away from this”
Pros
I found out that you actually have to use weird symbols like # and % just to search for a client which makes no sense at all. And when I asked about it they told me it is totally normal. Sorry but thats just not okay. Like searching for something that basic should not be that complicated.
Cons
It is absolutely terrible. Its real name should be infonaz. As it is neither practical nor enjoyable to use. Overall it is a complete headache and a huge waste of time.
Rating Distribution
Ease of use
2
Value for money
2
Customer Support
2
Functionality
2
Food Production, N/A employees
More than a year
“Meets our needs”
Pros
One thing I like is the ability to share information between departments while still maintaining the confidentiality of files.
Cons
The inability to open multiple tabs at once is a real issue like when I want to view multiple contacts.
Rating Distribution
Ease of use
7
Value for money
10
Customer Support
8
Functionality
7
Business Supplies and Equipment, N/A employees
More than a year
“An adaptive CRM”
Pros
Connecting it with ONAYA helps avoid doing the same data entry twice which is a big time-saver though I still need to finish setting that part up. Plus the email integration and smartphone sync work really well and I like how it brings different services across the company together in one system. On top of that their customer support and development team really know what they are doing as they are skilled and super helpful whenever you need them.
Cons
One issue is that you need to have knowledge of a programming language to analyze data and create reports.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
6
Frequently Asked Questions
Who are the typical users of Infocob CRM?
Typical users of Infocob CRM are the organizations in the industrial and manufacturing sector, training and education providers, property and real estate managers, transportation and logistics companies, photovoltaic and renewable energy installers, automotive and garage services, and the construction and building industry.
Does Infocob CRM offer an API?
Yes, Infocob CRM offers an API.
What level of support does Infocob CRM offer?
Infocob CRM offers phone, email, customer portal, and knowledge base support.
What language does Infocob CRM support?
Infocob CRM supports only the French language.
What types of pricing plans does Infocob CRM offer?
Infocob CRM price is customized as per the customer’s requirements, so contact us for detailed pricing and a personalized quote.
Does Infocob CRM have a mobile app?
No, Infocob CRM does not have a mobile app.
What other apps does Infocob CRM integrate with?
Infocob CRM integrates with CreditSafe and WordPress.