Last Updated Sep 20, 2025

Overview

Infor CRM empowers businesses with robust customer relationship management, optimizing sales, marketing, and service strategies. While some users have reported a need for improvement in analytics visualization, its flexible licensing and industry-leading integration capabilities provide significant value. Overall, the system enhances productivity and decision-making for diverse organizational needs.

Overall Rating

Based on 9 users reviews

4.1

Rating Distribution

Positive

67%

Neutral

33%

Negative

0%

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Starting Price
Custom

What Is Infor CRM?

Infor CRM is a cloud-based customer relationship management solution designed to provide organizations with a holistic view of their customer interactions. It empowers sales, marketing, and customer service teams to enhance productivity and decision-making by centralizing vital customer data.

The platform offers various features, such as comprehensive analytics and seamless email integration, to help businesses optimize workflows, identify sales opportunities, and resolve customer challenges efficiently.

Infor CRM Pricing

The Infor CRM price is tailored to business needs. Get a custom Infor CRM cost adapted to your organization’s preferences and requirements.

Infor CRM Integrations

The software supports integration with several third-party applications, such as: 

  • Outlook
  • Gmail
  • AWS
Schedule the Infor CRM demo to get more details about its integration arrangements.

Who Is Infor CRM For?

Infor CRM is ideal for various teams and sectors, including: 

  • Sales
  • Marketing
  • Customer Service
  • Manufacturing
  • Distribution

Is Infor CRM Right For You?

Infor CRM is an ideal fit for enterprises seeking a reliable, industry-specific CRM solution that integrates deeply with existing ERP systems. Its standout capabilities, including comprehensive 360-degree customer views, robust security, scalable architecture and powerful embedded analytics, drive significant improvements in efficiency and customer satisfaction.

Still not sure whether to invest in Infor CRM? Connect with our customer support staff at (661) 384-7070, who will help you make the right decision.

Pros And Cons of Infor CRM

Pros

  • Enhances team productivity

  • Efficiently maps opportunities

  • Ease of storing key data

Cons

  • Lacks a mobile app

  • Analytics can be improved

Frequently Asked Questions

The platform offers discussion forums, a customer center, a knowledge base, email, live chat, and phone support options.

No, the software does not offer a mobile app.

Yes, it offers an API.

It is used by marketing, sales, customer service, manufacturing, distribution, and support teams.

The platform offers customized pricing. Get a tailored Infor CRM pricing personalized to the unique requirements of your organization.

It supports German, French, English, Spanish, Dutch, Polish, Korean, Japanese, and Chinese languages.

It integrates with AWS, Gmail, and Microsoft Outlook.