Overview
Infor CRM empowers businesses with robust customer relationship management, optimizing sales, marketing, and service strategies. While some users have reported a need for improvement in analytics visualization, its flexible licensing and industry-leading integration capabilities provide significant value. Overall, the system enhances productivity and decision-making for diverse organizational needs.
Overall Rating
Based on 9 users reviews
4.1
Rating Distribution
Positive
67%
Neutral
33%
Negative
0%
Starting Price
Custom
Infor CRM Specifications
Contact Management
Lead Management
Opportunity Management
Sales Forecasting
What Is Infor CRM?
Infor CRM is a cloud-based customer relationship management solution designed to provide organizations with a holistic view of their customer interactions. It empowers sales, marketing, and customer service teams to enhance productivity and decision-making by centralizing vital customer data.
The platform offers various features, such as comprehensive analytics and seamless email integration, to help businesses optimize workflows, identify sales opportunities, and resolve customer challenges efficiently.
Infor CRM Pricing
Infor CRM Integrations
The software supports integration with several third-party applications, such as:
- Outlook
- Gmail
- AWS
Who Is Infor CRM For?
Infor CRM is ideal for various teams and sectors, including:
- Sales
- Marketing
- Customer Service
- Manufacturing
- Distribution
Is Infor CRM Right For You?
Infor CRM is an ideal fit for enterprises seeking a reliable, industry-specific CRM solution that integrates deeply with existing ERP systems. Its standout capabilities, including comprehensive 360-degree customer views, robust security, scalable architecture and powerful embedded analytics, drive significant improvements in efficiency and customer satisfaction.
Still not sure whether to invest in Infor CRM? Connect with our customer support staff at (661) 384-7070, who will help you make the right decision.
Infor CRM Features
rInfor CRM software offers a comprehensive 360-degree view of customers, providing a complete understanding of their interactions and history. This capability is powered by industry-leading integration options and standard open APIs, allowing seamless data flow from various sources.
Infor CRM features the ability to transforms raw data into actionable intelligence. It offers detailed analytics, including pre-built industry and role-specific content and metrics. The software enables users to access real-time operational and sales data through intuitive reports and dashboards, gaining greater visibility into sales processes.
Seamlessly manage customer communications with Infor CRM's email integration, facilitated by Xbar for Microsoft Outlook and Sync for Gmail. This functionality enables the direct import of email details into Infor CRM, centralizing all correspondence. It enhances user productivity and ensures that all relevant communication history is readily available when engaging with specific individuals or companies.
Empower sales teams with superb mobile and tablet functionalities, enabling effective work from anywhere. The software allows sales representatives to update customer profiles directly on-site with clients or prospects. Additionally, it allows immediate data entry and the ability to send follow-up communications before returning to the office.
Top Recommended Software
