Last Updated
Overview
Interakt software simplifies customer engagement through WhatsApp automation, CRM tools, and omnichannel messaging. While campaign approval can take extra steps, its deep feature set and strong integrations make it a valuable solution for businesses managing real-time communication and sales pipelines.
Overall Rating
Based on 1 users reviews
3
Rating Distribution
Positive
0%
Neutral
100%
Negative
0%
Starting Price
Custom
Interakt Specifications
- Contact Management
- Lead Management
- Opportunity Management
- Customer Communication Tracking
What Is Interakt?
Interakt is a cloud-based customer engagement and CRM platform built for eCommerce brands, D2C businesses, and small enterprises. The software offers features such as WhatsApp chatbots, shared team inbox, campaign automation, and sales CRM. It centralizes customer communication across WhatsApp and Instagram, enabling users to manage leads, automate marketing, and support customers through a unified interface.
Interakt simplifies sales and support workflows, turning chat-based interactions into high-conversion opportunities while streamlining team collaboration and tracking.
Interakt Pricing
The software offers various pricing options with a free trial that caters to many organizations and their evolving needs. The following are two pricing tiers:
Marketing And Support hub:
- Starter - $12/month
- Growth - $49 /month
- Advanced - $63 /month
- Enterprise - Custom
Sales CRM:
- Starter - $49/month (5 Sales Agents included)
Disclaimer: The pricing is subject to change.
Interakt Integrations
Who Is Interakt For?
Interakt software serves a wide range of industries and sectors, including:
- Travel and tourism
- Restaurants and food business
- Health and wellness brands
- Edutech
- Automotive industry
- Real estate
- Banking and finance
Is Interakt Right For You?
Are you looking for a secure, scalable messaging solution that combines CRM, marketing automation, and conversational commerce on WhatsApp and Instagram? Interakt addresses slow response times and fragmented messaging workflows by centralizing them into a single, intelligent platform. It also offers GDPR compliance for data protection and privacy.
Backed by end-to-end encryption and two-factor authentication, Interakt’s cloud-based infrastructure scales to handle high message volumes securely across regions.
Still not sure if Interakt is right for you? Contact our customer support team at (661) 384‑7070, who will help you make the best decision.
Interakt Features
Sales CRM
Interakt features a built-in Sales CRM that automatically captures leads from WhatsApp, Shopify, ads, or API sources. These leads are categorized with custom statuses and assigned to team members, enabling seamless tracking, ownership, and pipeline management from first contact to final conversion.
WhatsApp Campaigns
Broadcast personalized messages to thousands of users with a single click. This feature boosts reach, supports abandoned cart recovery, and allows businesses to run targeted promotional campaigns at scale.
Omnichannel Inbox
This shared inbox consolidates customer conversations across WhatsApp and Instagram. Teams can collaborate in real time, assign tickets, and eliminate message clutter—ensuring a seamless, organized support experience.
WhatsApp Chatbot Builder
Interakt’s no-code chatbot builder allows businesses to automate up to 80% of customer interactions. With drag-and-drop functionality, teams can reduce response times and ensure 24/7 availability without complex setup.
Pros And Cons of Interakt
Pros
WhatsApp automation for customer outreach
Shopify integration and commerce tools
Marketing automation efficiency
Cons
User management limitations
Campaign approval complexity
Interakt Reviews
Total 1 reviews
3
All reviews are from verified customers
Rating Distribution
5
Stars0%
4
Stars0%
3
Stars100%
2
Stars0%
1
Stars0%
Share your experience
Mid-Market, 500+ employees
“Organized Whatsapp sales platform”
Pros
I see real value in using Interakt to boost sales. Selling through WhatsApp feels much more organized, with shared inboxes, team access, customer notifications and bulk offers all in one place.
Cons
From my experience the 14-day free trial didn't feel very meaningful. During that period none of my queries or integration questions were addressed which made the trial feel pointless.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
6
Functionality
8
Frequently Asked Questions
Who are the typical users of Interakt?
Interakt is used by businesses in sectors like travel, food and beverage, wellness, education, automotive, real estate, and finance.
What level of support does Interakt offer?
Interakt provides support via email and FAQs.
Does Interakt offer an API?
Yes, Interakt provides an API access.
What other apps does Interakt integrate with?
Interakt integrates with Salesforce, Zapier, HubSpot, Shopify, Zoho CRM, Freshdesk, and Make.
Does Interakt have a mobile app?
Yes, Interakt offers a mobile app and works well on both iOS and Android.
What language does Interakt support?
Interakt supports multiple languages to cater to a global user base, including English, Indonesian, Arabic, Portuguese, and Hindi.
What types of pricing plans does Interakt offer?
Interakt pricing plans are customizable and comes with a free trial. It offers two main pricing tiers: the Marketing and Support Hub includes plans such as Starter at $12/month, Growth at $49/month, Advanced at $63/month, and a customizable Enterprise option. For the Sales CRM, pricing starts at $49/month for up to five sales agents. Request a custom Interakt price quotation.