Interakt

Interakt

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Overview

Interakt software simplifies customer engagement through WhatsApp automation, CRM tools, and omnichannel messaging. While campaign approval can take extra steps, its deep feature set and strong integrations make it a valuable solution for businesses managing real-time communication and sales pipelines.

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Starting Price
Custom

Interakt Specifications

Contact Management

Lead Management

Opportunity Management

Customer Communication Tracking

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What Is Interakt?

Interakt is a cloud-based customer engagement and CRM platform built for eCommerce brands, D2C businesses, and small enterprises. The software offers features such as WhatsApp chatbots, shared team inbox, campaign automation, and sales CRM. It centralizes customer communication across WhatsApp and Instagram, enabling users to manage leads, automate marketing, and support customers through a unified interface.

Interakt simplifies sales and support workflows, turning chat-based interactions into high-conversion opportunities while streamlining team collaboration and tracking.

Interakt Pricing

The software offers various pricing options with a free trial that caters to many organizations and their evolving needs. The following are two pricing tiers:

Marketing And Support hub:

  • Starter - $12/month
  • Growth - $49 /month
  • Advanced - $63 /month
  • Enterprise - Custom

Sales CRM:

  • Starter - $49/month (5 Sales Agents included)
Request a custom Interakt cost quote for your business.

Disclaimer: The pricing is subject to change.

Interakt Integrations

Interakt integrates with WhatsApp which further connects with other third-party software. To see these integrations in action, watch a free Interakt demo.

Who Is Interakt For?

Interakt software serves a wide range of industries and sectors, including:

  • Travel and tourism
  • Restaurants and food business
  • Health and wellness brands
  • Edutech
  • Automotive industry
  • Real estate
  • Banking and finance

Is Interakt Right For You?

Are you looking for a secure, scalable messaging solution that combines CRM, marketing automation, and conversational commerce on WhatsApp and Instagram? Interakt addresses slow response times and fragmented messaging workflows by centralizing them into a single, intelligent platform. It also offers GDPR compliance for data protection and privacy.

Backed by end-to-end encryption and two-factor authentication, Interakt’s cloud-based infrastructure scales to handle high message volumes securely across regions.

Still not sure if Interakt is right for you? Contact our customer support team at (661) 384‑7070, who will help you make the best decision.

Interakt Features

Interakt features a built-in Sales CRM that automatically captures leads from WhatsApp, Shopify, ads, or API sources. These leads are categorized with custom statuses and assigned to team members, enabling seamless tracking, ownership, and pipeline management from first contact to final conversion.

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Broadcast personalized messages to thousands of users with a single click. This feature boosts reach, supports abandoned cart recovery, and allows businesses to run targeted promotional campaigns at scale.

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This shared inbox consolidates customer conversations across WhatsApp and Instagram. Teams can collaborate in real time, assign tickets, and eliminate message clutter—ensuring a seamless, organized support experience.

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Interakt’s no-code chatbot builder allows businesses to automate up to 80% of customer interactions. With drag-and-drop functionality, teams can reduce response times and ensure 24/7 availability without complex setup.

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Pros And Cons of Interakt

Pros

  • WhatsApp automation for customer outreach

  • Shopify integration and commerce tools

  • Marketing automation efficiency

Cons

  • User management limitations

  • Campaign approval complexity

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Frequently Asked Questions

Interakt is used by businesses in sectors like travel, food and beverage, wellness, education, automotive, real estate, and finance.

Interakt provides support via email and FAQs.

Yes, Interakt provides an API access.

Interakt integrates with Salesforce, Zapier, HubSpot, Shopify, Zoho CRM, Freshdesk, and Make.

Yes, Interakt offers a mobile app and works well on both iOS and Android.

Interakt supports multiple languages to cater to a global user base, including English, Indonesian, Arabic, Portuguese, and Hindi.

Interakt pricing plans are customizable and comes with a free trial. It offers two main pricing tiers: the Marketing and Support Hub includes plans such as Starter at $12/month, Growth at $49/month, Advanced at $63/month, and a customizable Enterprise option. For the Sales CRM, pricing starts at $49/month for up to five sales agents. Request a custom Interakt price quotation.