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Overview

KarmaCRM is a customizable customer relationship management (CRM) platform that enhances team collaboration and streamlines client communication. With automated workflows, tailored dashboards, and contact-centric tools, it helps businesses strengthen customer connections while saving time on repetitive tasks. Although its free version is limited, paid plans unlock scalable CRM features that adapt to dynamic team needs.

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Overall Rating

Based on 9 users reviews

3.6

Rating Distribution

Positive

56%

Neutral

44%

Negative

0%

Starting Price
Custom

KarmaCRM Specifications

Contact Management

Lead Management

Opportunity Management

Customer Communication Tracking

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What Is KarmaCRM?

KarmaCRM is a cloud-based CRM platform designed to help small and mid-sized businesses strengthen customer relationships and improve team collaboration. Built for flexibility and ease of use, it aligns with unique workflows to support efficient client communication and sales management. KarmaCRM empowers teams to stay organized, reduce administrative burden, and focus on building meaningful, long-term customer connections that drive business growth and engagement.

KarmaCRM Pricing

The software offers various pricing plans billed annually:

  • Basic Plan: $28/user/month
  • Pro Plan: $39/user/month
  • Premium Plan: $55/user/month
Get a KarmaCRM price customized to your business requirements and budget.

Disclaimer: The pricing is subject to change.

KarmaCRM Integrations

KarmaCRM integrates with:

  • Google Apps
  • Google Calendar
  • MailChimp
  • Google Contacts
  • Wufoo
  • Formstack
Users can watch a free KarmaCRM demo to learn more about its integration functionality.

Who Is KarmaCRM For?

KarmaCRM is suitable for the following sector:

  • Consultation
  • Customer service

Is KarmaCRM Right For You?

If your business requires an intuitive CRM to manage client interactions, automate email outreach, and coordinate tasks across teams, KarmaCRM offers a practical solution. Its ability to adapt to unique workflows, coupled with features like contact timelines, business card scanning, and deal tracking, makes it a compelling choice for CRM buyers looking to eliminate friction in customer management.

Still not sure if KarmaCRM is right for you? Contact our customer helpline at (661) 384-7070 for further guidance.

KarmaCRM Features

KarmaCRM boosts sales efficiency by guiding teams to close more deals faster using streamlined lead assignment and task tracking. It automates follow-ups with templates and reminders to reduce manual actions.

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The software automates sales processes using customizable templates and workflow reminders to support consistent engagement. It enables bulk operations and webhooks for standardized lead-handling routines.

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The platform syncs email accounts for comprehensive archive and reply logging within the CRM. It facilitates consistent messaging using unlimited email templates and mass-email capabilities. KarmaCRM also integrates seamless email functionality with platforms like Gmail.

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The system prioritizes high impact leads through smart dashboard filters and notification systems. It enriches lead profiles by auto-importing social data from platforms like LinkedIn and Twitter and supports streamlined lead acquisition with embedded web-form capture.

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Pros And Cons of KarmaCRM

Pros

  • Provides two‑way email sync with templates included

  • Enables efficient customer follow-up and relationship nurturing

  • Centralizes data for improved client communication management

  • Has a 14-day free trial

Cons

  • Interface may feel outdated or unintuitive

  • No built-in AI-driven sales forecasting features

KarmaCRM Reviews

Total 9 reviews

3.6

All reviews are from verified customers

Rating Distribution

5

Stars

11%

4

Stars

44%

3

Stars

33%

2

Stars

11%

1

Stars

0%

Share your experience

RD

Ron d.

Small-Business, 11-50 employees

4.0
May 2020

Boosted our sales and revenue

Pros

It's very user friendly tool. The contact management tools make it simple to stay organized and the follow-up reminders along with task lists really help me stay on top of customer outreach.

Cons

The layout and setup really annoyed me. The UI could definitely use some work. That said, everything else seems solid.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

10

Functionality

7

CD

Cliff d.

Mid-Market, 51-100 employees

5.0
March 2020

Excellent CRM for Streamlined Business Tasks

Pros

I can manage all my business sales emails and set up work reminders without any hassle. The integration with other tools makes my workflow so much smoother. Having 24/7 chat support available for account customization is really helpful when I need assistance. Importing and exporting contact lists is straightforward, plus there are multiple email templates to choose from. The dashboard is customizablea and I can add or remove widgets based on what I need. Sending work reports and setting up recurring tasks for employees keeps everything organized.

Cons

I've find the file storage limits in both the basic and pro plans to be really restrictive especially when handling larger projects or needing to store more client documents. It quickly becomes an issue.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

10

Functionality

8

MK

Mehmet K.

Enterprise, 500+ employees

4.0
July 2019

Reliable CRM

Pros

I can create task templates for anything I need which has been incredibly useful for setting up non-sales processes after signing new contracts with customers. The platform lets me prepare production templates for different users before we even purchase goods and I can automate various services throughout our workflow. It keeps everything systematic and organized, so I never miss important steps in our business processes.

Cons

When setting up a new customer or deal, the contact details don't carry over, so I end up typing everything again in each field. On top of that, the mobile app is pretty limited and it doesn't show much info and it's hard to quickly pull up details about someone I need to edit.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

9

Functionality

7

Frequently Asked Questions

KarmaCRM offers support through contact, blog, support center, training Videos, and testimonials.

Yes, KarmaCRM does offer an API.

KarmaCRM integrates with Google Apps, Google Calendar, MailChimp, Google Contacts, Wufoo, and Formstack.

Yes, KarmaCRM does offer a mobile app.

The typical users of KarmaCRM include sectors like consultation and customer service.

KarmaCRM supports English language only.

The vendor offers customized pricing plans according to different business needs. It offers a Basic Plan at $28/user/month, a Pro Plan at $39/user/month, and a Premium Plan at $55/user/month. Get a customized KarmaCRM cost breakdown for your business today.