Last Updated

Overview

Kiliba is an AI-powered email marketing automation and customer relationship management (CRM) software. While its advanced features may require time to explore fully, it stands out for its ability to personalize campaigns and re-engage customers effectively, helping brands drive more conversions and build lasting relationships.

Overall Rating

Based on 3 users reviews

4.7

Rating Distribution

Positive

100%

Neutral

0%

Negative

0%

Starting Price
Custom

Kiliba Specifications

  • Customer Segmentation
  • Email Integration
  • Workflow Automation
  • Analytics and Reporting
View All Specifications

What Is Kiliba?

Kiliba is an AI-driven CRM and email marketing automation solution specifically built for e-commerce businesses. It automates the entire process of designing and sending marketing emails, leveraging artificial intelligence to send personalized content at optimal times. Kiliba helps online merchants boost customer loyalty and re-engage inactive customers by providing an autopilot for their email marketing efforts, from abandoned cart recovery to cross-sell scenarios.

Kiliba Pricing

Kiliba offers a free-to-install plan, with pricing starting at $49 for up to 1,000 subscribers and scaling based on your subscriber count. Get a specific Kiliba cost quote tailored to your needs and business goals.

Disclaimer: The pricing has been sourced from third-party websites and is subject to change.

Kiliba Integrations

The software supports integration with multiple systems and platforms, such as: 

Watch the Kiliba demo to learn more about its integration arrangements.

Who Is Kiliba For?

Kiliba software is ideal for professionals across a wide range of industries, including:

  • E-commerce businesses
  • Online retailers
  • Small to medium-sized businesses
  • Digital marketing agencies managing e-commerce clients

Is Kiliba Right For You? 

If you're an e-commerce business seeking a fully automated solution for customer engagement, Kiliba’s AI-driven system offers minimal effort and maximum impact. It streamlines email marketing, generates personalized messages, and uses ready-to-use scenarios to boost loyalty and drive sales.

Still doubtful if Kiliba software is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.

Kiliba Features

Email Template Automation

This feature uses advanced AI to automate the creation, personalization, and delivery of email campaigns. It ensures each message reaches the right customer at the optimal time—boosting engagement and conversions with no manual input required.

See How It Works
Personalized Product Recommendations

This feature delivers AI-driven product suggestions tailored to individual customer behavior and preferences. By showcasing relevant items in each email, it increases click-through rates and encourages more purchases.

See How It Works
Scenarios Marketing Automation

This feature includes many prebuilt marketing scenarios, such as abandoned cart recovery and win-back campaigns, allowing businesses to launch effective email sequences quickly without building them from scratch.

See How It Works
Segmentation Clients

This feature automatically segments customer data based on behavior and demographics, enabling precise targeting. It helps deliver the right message to the right audience, improving open rates and campaign performance.

See How It Works

Pros And Cons of Kiliba

Pros

  • Automated intake tracking accurately records leads with exact timestamps

  • Offers customizable automation for welcome letters and info packages

  • Seamlessly integrates with various CRM systems and user profiles

Cons

  • System occasionally duplicates client records in case management tools

  • Lacks built-in reporting; customization needed for basic insights

Kiliba Reviews

Total 3 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

67%

4

Stars

33%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Share your experience

FC
Fabien C.

Cosmetics, N/A employees

Less than a year

5.0

Simple to automate

Pros

It's really easy to use. The scenarios are activated with just a few clicks and the AI is well integrated. Plus, support is super responsive.

Cons

It could use more customization. The templates are pretty basic and could really use more options. A drag-and-drop system would be great.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JR
Julien R.

Graphic Design, N/A employees

Less than a year

4.0

Highly effective at generating revenue

Pros

It's simple and pleasant to use. The interface is very clean and I saw results pretty quickly. Our investment paid off from the first month.

Cons

Nothing too special. The only issue I've noticed is the lag in the interface, where the dashboard display isn't always correct.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

JV
Julie V.

Marketing and Advertising, N/A employees

Less than a year

5.0

Kiliba brings marketing automation to everyone

Pros

Integrating Kiliba was really simple and it was done pretty quickly. The scenarios they proposed are all really relevant and exactly what we needed. Implementing them was easy and simple.

Cons

The solution is still new but there's a lot of potential for tons of new features. That's what makes the tool really promising.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Frequently Asked Questions

What language does Kiliba support?

Kiliba software supports multiple languages for its automated email campaigns, including French, English, and Spanish.

Does Kiliba software offer an API?

Yes, Kiliba offers API access, allowing for seamless integration with other systems and platforms.

Who are the typical users of Kiliba?

Kiliba is ideal for professionals across various industries, such as e-commerce businesses, online retailers, small to medium-sized businesses, and digital marketing agencies managing e-commerce clients.

What level of support does Kiliba software offer?

Support is available via chat, email and knowledge base.

Does Kiliba software have a mobile app?

No. Kiliba is web-based only; there’s currently no native mobile app.