Last Updated

Overview

Kit19 is a marketing and promotion automation tool designed to streamline business operations, minimizing manual effort. While some advanced customization options are limited in certain features, it effectively automates workflows and campaigns, significantly enhancing sales and customer engagement through comprehensive capabilities.

Kit19 Specifications

  • AI-Integrated CRM Solution
  • CRM for Startups
  • Small Business CRM Software
  • Online CRM Software

Kit19 Features

Auto Lead Capturing

This feature automatically captures leads from multiple sources—webforms, emails, ads, and calls—eliminating manual entry and ensuring no prospect is missed. Consistent aggregation across channels improves data accuracy and reliability.

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Sales Pipeline Management

This feature provides visual sales pipelines with drag-and-drop stages, allowing users to track progress, set goals, and forecast revenue with monthly estimates and detailed performance filters.

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Bulk SMS And Email Campaigns

This feature enables large-scale SMS and email campaigns with personalized content and scheduling. It tracks metrics such as open, delivery, and read rates, supporting targeted follow-ups through automated workflows.

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Cloud Telephony And IVR

This feature offers cloud telephony capabilities, including virtual call routing, IVR menus, call transfers, and voice campaign recording. Analytics on missed and successful calls help refine communication strategies.

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Pros And Cons of Kit19

Pros

  • One‑stop platform for CRM, messaging, telephony, invoicing and e‑shop

  • AI-powered lead scoring and workflow suggestions

  • Supports WhatsApp, SMS, email, voice, and IVR from one dashboard

Cons

  • Inaccurate capture risks duplicating or losing lead info

  • Reliance on automation might reduce personal engagement quality

Kit19 Reviews

Total 2 reviews

3

All reviews are from verified customers

Rating Distribution

5

Stars

50%

4

Stars

0%

3

Stars

0%

2

Stars

0%

1

Stars

50%

Share your experience

DS
Devender S.

Small-Business, 11-50 employees

1.0

“Terrible CRM experience overall”

Pros

I gave this CRM a three month trial but couldn't find any redeeming qualities, so I ended up canceling my subscription. It's one of the most time consuming and confusing systems I've encountered that actually made my work slower.

Cons

The modules feel completely disconnected from each other, like they were thrown together without any real planning. It seems like they rushed this to market without proper testing. There are too many features scattered everywhere and it's clear the developers didn't have a cohesive vision for what they were actually building.

Rating Distribution

Ease of use

3

Value for money

2

Customer Support

4

Functionality

2

SS
Shailendra s.

Small-Business, 11-50 employees

5.0

“Best automation platform with great features”

Pros

The modules and functions work well for managing my business operations. What really stands out is the exceptional support team and the pricing and I honestly can't believe how affordable this automation tool is compared to similar options in the market. They're delivering something truly remarkable here.

Cons

I have been using this CRM for about a year now and honestly haven't run into any major problems. There were some hiccups at the beginning, mostly just getting all the modules properly set up and the services running smoothly. Once the workflows kicked in though, everything became much easier to manage.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

Frequently Asked Questions

Does Kit19 offer an API?

Yes, Kit19 offers API access, allowing for third-party integrations with other business software or CRM systems.

What types of pricing plans does Kit19 software offer?

Kit19 offers tailored pricing to suit various business needs. SMS plans for Transactional, Promotional, and Transcurb types start at ₹100 for 200 messages, with higher tiers at ₹315 (1,000 SMS), ₹3,150 (10,000 SMS), and ₹6,625. Critical (OTP) SMS pricing starts at ₹100, going up to ₹7,875 for 10,000 messages. Email marketing begins at ₹180 for 1,000 emails, with additional plans at ₹1,600 (10,000), ₹2,000 (20,000), and ₹2,500. Storage starts at ₹5 (1 GB) and scales to ₹250 (50 GB), with top-ups from ₹1,000. Subscriptions start at $399/month. Request for deatiled Kit19 price plans.

Who are the typical users of Kit19?

Kit19 suits SMBs, startups, IT, BPO, e-commerce, and retail. Field sales benefit from mobile tools; enterprises gain from cloud telephony and ticketing.

What language does Kit19 support?

Kit19 is available in English.

What level of support does Kit19 software offer?

Kit19 offers various levels of support, including online training, live support, and a ticket system.

What other apps does Kit19 integrate with?

Details on integrations have not been specified by the vendor.

Does Kit19 have a mobile app?

Kit19 offers mobile support via Android and a web‑based app for iOS.