Kople
Last Updated
Overview
Kople software is a purpose-built CRM for non-profits managing human-centered matching programs. While organizations requiring deep, native integrations may find its reliance on Zapier a constraint, its all-in-one platform provides comprehensive functionality that reduces the need for many external tools, streamlining operations for its core users.
Kople Specifications
- Contact Management
- Lead Management
- Customer Service/Support
- Workflow Automation
Kople Features
Customizable Sign-Up Forms
This feature streamlines data intake for different user types, such as volunteers and beneficiaries. By creating custom forms, organizations can ensure all necessary information for effective matching is captured from the start, significantly reducing subsequent manual data entry and administrative work.
Dynamic User Lists
Users can create, save, and export precisely filtered lists to segment their community for targeted actions. This powerful organizational tool enables tailored communication, provides clear overviews for managing complex projects, and supports detailed reporting on specific user groups and program outcomes.
Integrated Communication Hub
The platform offers a unified timeline where every email, SMS, call, and internal note is automatically logged for each contact. This complete interaction history empowers staff to engage with full context, fostering stronger relationships directly from a single, centralized interface.
Automated Workflow Building
Kople allows for the creation of automated sequences of tasks, reminders, and communications. The tools for automation save significant administrative time and ensure consistent processes are followed for every user.
Matching
This core function simplifies the most critical and time-consuming part of many non-profit programs. It intelligently suggests potential matches based on geographic distance and custom data points, leading to better, faster, and more effective pairings between volunteers and beneficiaries.
Pros And Cons of Kople
Pros
Simplifies data collection and organization
Seamlessly configurable to individual needs
Integrates email, calling, and SMS
Cons
Basic data export formatting for reports
Challenges to sync with external CRMs
Kople Reviews
Total 6 reviews
4.3
All reviews are from verified customers
Rating Distribution
5
Stars50%
4
Stars33%
3
Stars17%
2
Stars0%
1
Stars0%
Share your experience
Civic & Social Organization, 500+ employees
Less than a year
“Very easy to use”
Pros
It's very easy to use and really helpful. I find it to be a great tool.
Cons
I can't send emails or SMS to more than one person at a time which is kind of frustrating.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
Civic & Social Organization, 11-50 employees
Less than a year
“Effective method for matching volunteers”
Pros
The workflow makes sure we don't miss any important tasks which is a big plus.
Cons
I don't really like how the data reports are presented in Excel and it's hard to work with.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Philanthropy, 51-100 employees
Less than a year
“My experience with Kople”
Pros
Everything's pretty simple. It's well-organized, I can easily get to the stats and filtered lists. Plus I can upload documents for specific people and contact them directly through Kople. The customer support has been friendly and helpful since day one.
Cons
I haven't had any bad experiences so far, though the price could be better. Cheaper would be great (especially for nonprofits) but it's not "unfair."
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Frequently Asked Questions
Does Kople offer an API?
No, Kople does not offer a public API.
What types of pricing plans does Kople offer?
Besides a free three-month Base plan, the Kople price ranges in three plans: The Minimalist (€60/month), The Fundamental (€360/month), and The Full Package (€ 990/month). Request a personalized Kople pricing quote for your business.
What language does Kople support?
Kople is primarily available in English.
What level of support does Kople offer?
Kople provides support through email.
What other apps does Kople integrate with?
Kople enables integrations with other third-party platforms through its Zapier connection.
Does Kople have a mobile app?
No, Kople does not have a dedicated mobile app.
Who are the typical users of Kople?
Typical users of Kople features are non-profit organizations and civil society groups that run programs, such as mentorship services, refugee support, and community health outreach.