Last Updated
Overview
Lime CRM optimizes customer journeys with intuitive sales automation and extensive data insights. While the platform’s complex integration may need IT resources, it provides strong security and GDPR compliance paired with responsive support, allowing businesses to enhance their operational efficiency.
Overall Rating
Based on 7 users reviews
4.4
Rating Distribution
Positive
100%
Neutral
0%
Negative
0%
Starting Price
Custom
Lime CRM Specifications
- Contact Management
- Lead Management
- Opportunity Management
- Sales Forecasting
What Is Lime CRM?
Lime CRM software handles the entire customer lifecycle by consolidating sales, marketing, and service into one unified platform. It offers visual pipeline management, lead capture, quote generation, and multi-channel communication including email, SMS, and chat. The platform provides advanced analytics with BI dashboards, NPS and survey tools, goal tracking, and proactive alerts. It also supports document templating, global search, REST API, webhooks, and custom workflows.
Lime CRM Pricing
Lime CRM pricing varies according to the following plans:
- Sales Plan: starting at 55 EUR/user/month
- Marketing Plan: starting at Fr 290 EUR/month
- Customer Service Plan: starting at 55 EUR/user/month
Disclaimer: The pricing is subject to change.
Lime CRM Integrations
Lime CRM integrates with:
- Creditsafe
- Deltek Maconomy
- Verified
- Monitor
- Fortnox
- Visma Nova
Who Is Lime CRM For?
Lime CRM is suitable for the following sectors:
- Real estate
- Utility
- Wholesale
- Manufacturing
- Consulting
- Machinery
- Construction
Is Lime CRM Right For You?
Lime CRM software is suitable for businesses aiming to unify departments, personalize customer interactions, and derive actionable insights. It allows businesses to track deals, leads, and support tickets with visual dashboards and automated workflows. The platform enables data-driven decision-making using BI, surveys, NPS, and proactive signals.
Still not sure if Lime CRM is right for you? Contact our customer helpline at (661) 384-7070 for further guidance.
Lime CRM Features
Table And List Views
Lime CRM configures visual tables and lists to display records clearly for each limetype. It Enables defining which fields appear and setting default visibility in table views. The platform also offers individual ‘My View’ customization stored per user for tailored record presentation.
Global Search
The software implements ‘Elasticsearch-Backed Indexing’ that makes all CRM records searchable from one place. It updates indices automatically when objects are created, updated, or deleted via UI or API. Lime CRM also enables searching across related objects for comprehensive result coverage.
Custom Fields And Tabs
The platform allows adding new fields of various types and linking objects to structure data precisely. It supports creation of custom tabs and table properties including visibility, naming, and icons, providing flexibility to match data capture to business needs.
Document Templates
The system generates documents and spreadsheets automatically from templates populated with CRM data. It offers template upload, management, and migration of desktop templates via admin UI, maintaining and reusing document templates directly within the CRM web client.
Pros And Cons of Lime CRM
Pros
Provides industry-specific workflows and templates
Unified sales, marketing, and support in one platform
Strong security with GDPR, SSO, role permissions
Powerful BI, automation, and goal tracking
Cons
Initial configuration requires setup effort
Some integrations require advanced technical skills
Lime CRM Reviews
Total 7 reviews
4.4
All reviews are from verified customers
Rating Distribution
5
Stars43%
4
Stars57%
3
Stars0%
2
Stars0%
1
Stars0%
Share your experience
Small-Business, 11-50 employees
“Great CRM That Works”
Pros
I find this it really adaptable for tracking customers, contacts and projects. The development process is easy and you can easily add tables and fields to expand functionality for things like order tracking and product management.
Cons
The desktop and web versions look very different from each other which makes switching between them confusing. I'd really appreciate more technical documentation and sample code to help with our internal development work.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
10
Functionality
7
Mid-Market, 51-100 employees
“Reliable tool for years”
Pros
I can't put into words how much easier everything becomes once you start using a CRM, it makes everything so much more manageable. It's incredibly user-friendly and completely customizable to fit our company's needs. Their support team responds quickly and is genuinely helpful. As a long-term user, I'm extremely satisfied with the experience.
Cons
Setting up custom views and tables can be a bit tricky at first but support and my account manager are always available to assist, so it's usually not a problem.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
9
Small-Business, 11-50 employees
“A flexible CRM system”
Pros
I really appreciate how customizable this platform is, you don't need much outside help to make it work for your needs. The superadmin training during onboarding was fantastic and taught us how to modify layouts and settings ourselves instead of having to bring in expensive consultants every time we wanted changes.
Cons
The email integration leaves something to be desired. Most of our team still gravitates toward Outlook over the built-in features and the plugin feels like it needs more robust functionality to really compete.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
9
Functionality
7
Frequently Asked Questions
Does Lime CRM has a mobile app?
No, Lime CRM does not offer a mobile app.
Who are the typical users of Lime CRM?
The typical users of Lime CRM include industries like real estate, utility, wholesale, manufacturing, consulting, machinery, construction, and more.
Does Lime CRM offers an API?
Yes, Lime CRM does offer an API.
What types of pricing plans does Lime CRM offer?
The vendor offers different pricing plans. It offers a Start Plan at 55 EUR/user/month, a Business Plan at 95 EUR/user/month, an Enterprise Plan at 170 EUR/user/month, and a Customize Plan that offers customized pricing. Get a personalized Lime CRM cost breakdown for your business today.
What level of support does Lime CRM offer?
Lime CRM offers support through insights, customer stories, videos, articles, contact, and customer portal.
What language does Lime CRM support?
Lime CRM supports Danish, German, English, Dutch, Norwegian, Finnish, and Swedish.
What other apps does Lime CRM integrates with?
Lime CRM integrations include Creditsafe, Deltek Maconomy, Verified, Email, Monitor, Fortnox, Visma Nova, and more.