Last Updated
Overview
LinkPoint Connect is an email integration software designed to bridge the gap between your email and CRM. While its desktop-first approach might feel dated, it offers robust one-click email recording and customizable data synchronization, enhancing productivity for sales teams.
Overall Rating
Based on 9 users reviews
4.3
Rating Distribution
Positive
100%
Neutral
0%
Negative
0%
Starting Price
Custom
LinkPoint Connect Specifications
- CRM for Outlook
- Sales Force Automation Software
- Contact Management Software
- Customer Service Software
What Is LinkPoint Connect?
LinkPoint Connect is a powerful email integration tool that streamlines data management between your email client and CRM system, primarily Salesforce and Microsoft Dynamics CRM. It allows users to view, create, and sync critical CRM data directly from their inbox, eliminating the need to switch between applications. This solution aims to improve data accuracy, enhance user adoption of CRM, boost overall sales, and support team efficiency by making CRM interactions seamless.
LinkPoint Connect Pricing
LinkPoint Connect provides personalized pricing tailored to your organization’s size and integration requirements. Standard subscription rates include:
- Outlook Integration: $16/user/month
- IBM Notes Integration: $19/user/month
These cloud-hosted or optionally managed plans come with full support for CRM platforms such as Salesforce and Microsoft Dynamics.
Disclaimer: The pricing is subject to change.
LinkPoint Connect Integrations
The software supports integration with multiple systems and platforms, such as:
- Salesforce
- Microsoft Dynamics CRM
- Microsoft Outlook
- IBM Notes
Who Is LinkPoint Connect For?
LinkPoint Connect is well-suited for organizations across industries such as:
- Education
- Electronics
- Financial services
- Healthcare
- Insurance
- Manufacturing
- Software and technology
- Retail
Is LinkPoint Connect Right For You?
LinkPoint Connect is an ideal fit for teams that rely on Outlook and Salesforce and are looking to simplify CRM data capture. Its standout feature is real-time email and calendar sync without ever leaving Outlook. If your workflow is email-heavy and Salesforce-centric, this tool might be your productivity booster.
Still doubtful if LinkPoint Connect software is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.
LinkPoint Connect Features
One-Click Email Recording
This feature simplifies the process of logging email communications by allowing users to record inbound and outbound messages to their CRM with just one click. It ensures all interactions are accurately captured and linked to relevant Salesforce or Microsoft Dynamics CRM records, improving visibility and data tracking.
Real-Time CRM Data Access
This feature gives users instant access to CRM information within their email client. Without switching applications, teams can view customer records, opportunities, and service cases leading to quicker responses and more informed interactions.
Customizable Data Synchronization
This feature allows users to control how calendar events, contacts, and tasks sync between their email and CRM. With options for one-click, auto, or manual syncing, teams can ensure data remains consistent and aligned with their workflow preferences.
SnapForms For Record Management
This feature enables users to create or update CRM records directly from email signatures using drag-and-drop SnapForms. It helps capture new leads, contacts, or accounts quickly, reducing errors and maintaining accurate CRM data.
Integrated Meeting Scheduling With TimeScout
This feature lets users embed meeting scheduling into emails, sharing their availability directly with clients. It eliminates scheduling conflicts and automatically updates calendars, streamlining the appointment process.
Pros And Cons of LinkPoint Connect
Pros
Seamless integration with Salesforce and Microsoft Dynamics CRM
One-click email recording saves significant time
Real-time access to CRM data within email
Customizable sync options for contacts, calendars, and tasks
Cons
Primarily a desktop application, which may not suit all cloud-based workflows
Limited to desktop environments; lacks mobile app support
LinkPoint Connect Reviews
Total 9 reviews
4.3
All reviews are from verified customers
Rating Distribution
5
Stars33%
4
Stars67%
3
Stars0%
2
Stars0%
1
Stars0%
Share your experience
Banking, 11-50 employees
Less than a year
“Saves time but a little complex”
Pros
It is a huge time-saver. Plus the automatic integration has greatly helped us drive adoption and streamline workflows related to our CRM. Overall it has significantly boosted efficiency.
Cons
I do not find the software to be very user-friendly as it takes some time to get the hang of it.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
10
Functionality
8
Financial Services, 11-50 employees
Less than 6 months
“Makes everything easier”
Pros
LinkPoint Connect links my emails directly to my CRM allowing me to work from one screen and log emails directly to my accounts and contacts.
Cons
It would be great if I could include my work emails and merge them with my LinkPoint account.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
8
Functionality
8
Food & Beverages, 101-500 employees
Less than a year
“Great but has too many API requests”
Pros
It is quite easy to use. Training others was a simple task too since everything is easy to find and use. Also it helped us avoid duplicate records.
Cons
The number of Salesforce API calls it makes is excessive. It has been making almost 100,000 API calls within a week keeping us at about 50% of our daily limit. Customer service has not been very helpful either as they keep saying they have never encountered the issue and suggest it is a user setting but they do not offer any other solutions. We have tried nearly everything!
Rating Distribution
Ease of use
10
Value for money
6
Customer Support
4
Functionality
10
Frequently Asked Questions
Who are the typical users of LinkPoint Connect?
LinkPoint Connect is well-suited for organizations across a variety of industries, including education, electronics, financial services, healthcare, insurance, manufacturing, software and technology, and retail.
Does LinkPoint Connect offer an API?
No, LinkPoint Connect does not currently offer a public API for developers or third-party customization.
What other apps does LinkPoint Connect integrate with?
The software integrates primarily with Salesforce,Microsoft Dynamics CRM, Microsoft Outlook and IBM Notes.
What language does LinkPoint Connect support?
LinkPoint Connect is available in English.
What types of pricing plans does LinkPoint Connect offer?
LinkPoint Connect pricing is personalized based on your business size and integration needs. Standard rates include $16/user/month for Outlook integration and $19/user/month for IBM Notes. These flat-rate plans support Salesforce and Microsoft Dynamics. Request a customized LinkPoint Connect price breakdown to find your best fit.
What level of support does LinkPoint Connect offer?
Support includes email, knowledge base, and demo sessions. Premium support may be available upon request.
Does LinkPoint Connect have a mobile app?
Yes, LinkPoint Connect does offer a mobile app. The LinkPoint Connect: Desktop Plus mobile application is available for both iOS and Android devices.