Last Updated
Overview
Maple CRM is a robust solution designed to automate sales and service workflows, enhancing business efficiency. While some users find its advanced reporting features restrictive, the platform is widely praised for its intuitive interface and excellent customer support.
Overall Rating
Based on 7 users reviews
4.9
Rating Distribution
Positive
100%
Neutral
0%
Negative
0%
Starting Price
Custom
Maple CRM Specifications
- Contact Management
- Lead Management
- Opportunity Management
- Sales Forecasting
What Is Maple CRM?
Maple CRM is a cloud-based customer relationship management platform built for small and medium-sized businesses to streamline their sales, marketing, and customer support efforts. It centralizes customer data, allowing teams to manage leads, track communication, and automate repetitive tasks effectively. With features like workflow automation and a quotation builder, the software helps businesses shorten sales cycles and improve inter-departmental collaboration. By providing a unified view of the customer's journey, Maple CRM empowers organizations to build lasting relationships and drive growth.
Maple CRM Pricing
Maple CRM cost offers the following plans:
- Basic: $90/month
- Premium: $180/month
- Professional: $360/month
Disclaimer: The pricing is subject to change.
Maple CRM Integrations
Maple CRM software supports integration with multiple systems and platforms, such as:
- IndiaMart
- TradeIndia
Who Is Maple CRM For?
Maple CRM is ideal for a wide range of industries, including:
- Sales teams
- Field service
- Immigration consultants
- Overseas education
- Financial services
- Healthcare
Is Maple CRM Right For You?
Maple CRM stands out as an effective solution for small and medium-sized businesses seeking to organize and automate their customer-facing operations. Its strength lies in its specialized versions for niche industries like immigration and field services, offering tailored features that generic CRMs lack. The platform’s focus on simplifying lead management, from capture to conversion, makes it a valuable asset for sales-driven teams. For businesses that need a straightforward, user-friendly, and cost-effective tool to manage growth, Maple CRM is a compelling choice.
Still doubtful if Maple CRM is the right fit for you? Connect with our customer support team at (661) 384-7070 for further guidance.
Maple CRM Features
Lead Management
Automate lead capturing from various sources, including websites, social media, and online marketplaces. The system allows for automatic allocation of leads to sales executives, ensuring prompt follow-ups and reducing manual effort, which helps prioritize and convert prospects faster.
Quotation Manager
Generate professional and accurate PDF quotations with a few clicks using a predefined product catalog. The feature supports a quotation approval hierarchy and maintains revision history, ensuring that your team sends out only approved and well-documented price estimates.
Workflow Automation
Configure custom workflows to define lead flow stages and automate actions upon status changes. This ensures a standardized process across your team, minimizes manual intervention, and provides a detailed history of every interaction and stage progression for better accountability.
Invoice And Payment Schedule
Create and send invoices, track payment statuses, and manage payment schedules to ensure timely revenue collection. The system can send automated reminders to clients for upcoming payments, helping you maintain healthy cash flow and reduce outstanding receivables effortlessly.
Reports And Analytics
Gain actionable insights into your sales performance with customizable reports and interactive dashboards. Track key metrics like daily logins and follow-ups, monitor team productivity, and analyze sales trends to make data-driven decisions and identify opportunities for growth.
Pros And Cons of Maple CRM
Pros
User-friendly and intuitive interface
Streamlined quotation and invoicing
Good customer support team
Cons
Mobile app misses some features
Advanced reporting is limited
Maple CRM Reviews
Total 7 reviews
4.9
All reviews are from verified customers
Rating Distribution
5
Stars86%
4
Stars14%
3
Stars0%
2
Stars0%
1
Stars0%
Share your experience
Small-Business, 11-50 employees
“Streamlined Sales Team Activities”
Pros
Managing leads and tracking follow ups feels very easy with this system. it's really streamlined our workflow and saved us tons of time. The contact management is well-structured and make it easy to segment and prioritize prospects effectively. Even though the reporting features are pretty basic, they still give us solid insights into performance metrics that help with team evaluations.
Cons
Sometimes the updates feel overwhelming and I wish they'd slow down the pace a little.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
10
Small-Business, 11-50 employees
“Reliable CRM after 4 years”
Pros
The sales team picked this up incredibly fast and could jump right in on their first day. Having the mobile app is a lifesaver when I'm out in the field meeting clients. What really impressed me was how it automatically handles our daily reporting, no more tedious status updates since everything gets generated and sent without any effort from us.
Cons
The analytics in the CRM system could use some work to better support top management's needs.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
10
Small-Business, 11-50 employees
“Solid CRM with room for improvement”
Pros
I find the implementation process surprisingly easy and once it was up and running, everything felt so easy. The customer support team has been outstanding and they're very patient and always respond quickly when I need help. The features cover all our engineering industry needs perfectly and the staff is genuinely friendly and helpful throughout every interaction.
Cons
I wish there was a quick reference guide available. Don't get me wrong, this isn't really a complaint since the software is excellent overall but having that kind of resource would definately make things even better.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Frequently Asked Questions
Does Maple CRM offer an API?
Yes, Maple CRM provides an API to facilitate integration with third-party applications.
What types of pricing plans does Maple CRM offer?
Maple CRM price comes in the following plans: Basic at $90/month, Premium at $180/month, and Professional at $360/month. Get a personalized Maple CRM pricing quote for your business today!
Does Maple CRM have a mobile app?
Yes, Maple CRM has a mobile application available for both iOS and Android devices.
What language does Maple CRM support?
Maple CRM's primary operational language is English.
What other apps does Maple CRM integrate with?
Maple CRM integrates with Google, Facebook, Instagram, and TradeIndia.
What level of support does Maple CRM offer?
Maple CRM offers customer support through its contact channels, including phone and email.
Who are the typical users of Maple CRM?
Typical users of Maple CRM include sales teams, field service, immigration consultants, overseas education, financial services, and healthcare.