Mashoom

What Is Mashoom?

Mashoom is a business solutions platform built around independent modules that businesses can mix and combine to fit their operations. Core modules include Contact for CRM and lead tracking, Quote for quote and proforma building, Forms for custom data collection, Library for cloud file storage, Booking for resource scheduling, Physical Things for asset tracking, Stock, and Share for file transfer.

The platform also offers an Accelerated Development Program for businesses that need a module built around a specific workflow. Mashoom uses a pay-per-use model with unlimited users, allowing businesses to scale access without per-user licensing.

What Is Mashoom Best For?

Mashoom is best known for its customizable ‘Physical Things’ module, which helps businesses manage detailed information about physical assets without relying on spreadsheets. Its type hierarchy lets businesses define shared and specific fields across different asset categories, while flexible filtering and reporting make it easier to search, audit, and analyze asset data.

How Much Does Mashoom Cost?

Mashoom falls between $5 and $30/user/month, according to industry benchmarks for similar manufacturing CRM and quoting software solutions.

The software also offers three additional plans as well, including:

• Free - Custom pricing
• Use Based - Custom pricing
• Fixed - Custom pricing
   

The price range below is an estimate for budgeting purposes only:

• Implementation: $500–$2,000 for SMBs; $2,000–$5,000 for complex deployments - Module configuration, workflow setup, permissions, and business-process customization
• Data Migration: $300–$1,500 - Importing contacts, stock records, physical asset data, documents, quotes, and other existing business information
• Admin Training: $200–$750 - Training administrators and key staff on modules, workflows, reporting, and day-to-day platform management
• Custom Integrations And API Development: $500–$3,000 - Connecting Mashoom with external business systems or developing API-based workflows when standard integrations aren't sufficient

Disclaimer: Pricing references are based on publicly available third-party information and industry benchmarks. Actual costs may vary.

Mashoom Integrations

Mashoom seamlessly integrates with Sage 200, allowing businesses to sync contacts, stock, pricing, and currency data.

How Does Mashoom Work?

Once you log in, follow these steps to start using Mashoom:

• Create an account to access Mashoom's business solutions platform
• Choose the modules you need, such as Contact, Quote, Forms, Library, Booking, Physical Things, Stock, or Share
• Add unlimited users without per-user licensing fees, allowing your team to access the platform
• Configure each module around your business processes, including custom fields and workflows where supported
• Manage daily operations by tracking contacts and leads, creating quotes, collecting data, storing files, managing bookings, or tracking physical assets and stock
• Analyze your data using Mashoom's reporting capabilities, including charts, graphs, and custom reports
• Scale the platform by adding other modules or using Mashoom's Accelerated Development Program for specialized workflows

Who Is Mashoom For?

Mashoom software is suitable for businesses across a range of industries, including:

• Manufacturing
• Retail
• Logistics
• Professional services
• Construction
• Engineering
• Technology

Mashoom Use Cases

Based on Mashoom’s capabilities, we identified the following operational scenarios where its modular tools can address specific workflow requirements:

1. Engineering Teams Managing Versioned CAD Drawings

   Engineering teams often need to keep drawings, assemblies, and part information organized while ensuring staff are working from the correct versions. Mashoom’s Design module centralizes CAD files and maintains version control, while its drawing authorization workflow helps manage which designs are approved for use. Teams can also download complete assemblies and sub-components when they need to retrieve design data for a specific project or manufacturing task.

2. Asset Managers Tracking Different Types of Equipment

   Organizations managing fleets of equipment may struggle when different asset categories require different information, such as battery replacement dates for laptops but not desktop computers. Mashoom’s Physical Things module lets teams create a hierarchy of types and subtypes, so common fields can be shared while category-specific information is added only where relevant. Teams can then use AND/OR filters to locate specific assets and generate reports from the resulting data.

3. Sales Teams Chasing Outstanding Quotes

   Sales teams that regularly send quotes can lose track of which prospects need a follow-up, particularly when customer conversations and quote statuses are handled separately. Mashoom’s Contact and Quote modules allow teams to log activities and tasks against contacts and quotes, while Mission Control provides a chronological workflow for working through follow-ups. Sales staff can use it to identify outstanding actions, contact prospects, and record the outcome of each callback.

4. Businesses Replacing Paper-Based Forms And Registers

   Businesses that rely on paper forms for collecting operational information may have difficulty transferring those records into a format that can be searched or analyzed later. Mashoom’s Forms module lets organizations define the required data fields, complete forms online or offline, and store the collected data for analysis. Completed forms can also generate static PDF documents, making the workflow suitable for processes where both structured data and a completed document need to be retained.

Is Mashoom Right For You?

Are you looking for a flexible business platform that lets you combine modules around your specific workflows? Mashoom can help businesses manage CRM, quoting, files, forms, bookings, and physical assets without separate tools for each process.

Mashoom's named customers include UK businesses such as Atlas Weighing, Plastim, FlexEJ, BDC, and WT, several of which point to the platform's flexibility and willingness to build toward specific use cases through its Accelerated Development Program.

Still not sure if the software is right for you? Contact our customer support team at (661) 384-7070, who will help you make the best decision regarding Mashoom features and more.