Last Updated
Overview
MiniCRM offers a user-friendly platform that enables businesses to streamline customer interactions and automate daily tasks. Although some users report limited dashboard customization options, its extensive features, including efficient invoicing and targeted messaging, significantly enhance productivity. MiniCRM is a valuable tool for gaining control over sales processes.
Overall Rating
Based on 4 users reviews
4.8
Rating Distribution
Positive
100%
Neutral
0%
Negative
0%
Starting Price
Custom
MiniCRM Specifications
- Contact Management
- Lead Management
- Opportunity Management
- Sales Forecasting
What Is MiniCRM?
MiniCRM is a customer relationship management (CRM) solution that streamlines complex client interactions and centralizes data management, enabling businesses to move beyond manual processes. By automating routine tasks such as invoicing and reminders, the software frees up valuable time, allowing teams to focus on strategic growth.
Additionally, its core features, including centralized customer logs and customizable sales pipelines, empower businesses to optimize sales, enhance communication, and gain greater control over their daily operations.
MiniCRM Pricing
The vendor offers the following three MiniCRM pricing plans:
- Go – €15/user/month
- Go BIG – €24/user/month
- Pro – €45/user/month
Disclaimer: The pricing is subject to change.
MiniCRM Integrations
The software integrates with the following:
- Outlook
- Gmail
- Microsoft Office 365
- Dropbox
- Shoprenter
- LiveChat
- Google Analytics
Who Is MiniCRM For?
MiniCRM is ideal for a wide range of industries and sectors, including:
- Sales
- Oil, gas, and energy
- Marketing
- Information technology
Is MiniCRM Right For You?
MiniCRM software may be an ideal solution for businesses seeking to enhance their operations and improve customer engagement. The platform is GDPR compliant with built-in consent management, EU-hosted servers, and data encryption services. It provides optimal data security and ensures the privacy of confidential data.
Still have questions about MiniCRM? Contact our customer support staff at (661) 384-7070, who will be happy to answer all your questions and help you make an informed decision.
MiniCRM Features
Targeted Messages
This feature empowers users to launch precise email and SMS campaigns. It includes robust tracking for opens and clicks, enabling data-driven follow-ups. The platform ensures communications are timely and relevant, fostering stronger customer engagement and optimizing outreach efforts for improved conversion rates.
Invoice Management
MiniCRM software simplifies financial operations by allowing direct issuance of paper and e-invoices. It automates payment reminders via email and SMS, ensuring timely collections. The system maintains an extensive invoice history, providing clear financial oversight and reducing administrative burdens for businesses.
Templates
The system standardizes communication across various channels, including email, SMS, tasks, and letters, using this functionality. Users can create personalized messages using dynamic placeholders, ensuring consistency and saving valuable time. It promotes professional branding and reduces errors in routine client interactions.
Workflow Automation
The platform eliminates repetitive manual tasks by defining triggers and actions. It ensures consistent processes, from sending automated emails to assigning tasks, which significantly reduces errors and boosts productivity. MiniCRM allows businesses to focus on strategic growth rather than routine administrative work.
Pros And Cons of MiniCRM
Pros
Quick customer data import
Strong customization tools
Smooth integrations
Cons
Data visibility is limited
Processing large data takes time
MiniCRM Reviews
Total 4 reviews
4.8
All reviews are from verified customers
Rating Distribution
5
Stars75%
4
Stars25%
3
Stars0%
2
Stars0%
1
Stars0%
Share your experience
Small-Business, 11-50 employees
“Streamlined Customer Management Boosts Sales”
Pros
I love the automatic reminders feature. it keeps me on track without having to manually manage my schedule. The quick data import functionality has saved me countless hours when bringing in customer information. What really stands out is how affordable this solution is compared to other options in the market. The customization capabilities let me tailor everything to match our specific workflow needs and having all the CRM components integrated in one place streamlines our entire process.
Cons
The biggest downside I've encountered is that the company operates out of Hungary. Since we're in the US, there's a pretty big time zone gap that could slow down support responses. That said, they've actually been pretty quick getting back to our emails so far. We haven't tried calling them yet though, so I can't speak to phone support.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Small-Business, 11-50 employees
“Smooth integration”
Pros
I appreciate how accessible this platform is and how well it integrates with our existing data systems. The plug-in functionality works smoothly with other applications we use.
Cons
The system's closed-off nature, while part of what makes it unique can feel limiting at times.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
10
Mid-Market, 51-100 employees
“Simplified Client Communication”
Pros
It's easy to use and I get much clearer insights into what my customers are actually thinking about our service.
Cons
Processing large datasets can be pretty slow which gets frustrating when you're working with bigger files.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
10
Frequently Asked Questions
What types of pricing plans does MiniCRM offer?
The software offers three pricing plans: Go (€15/user/month), Go BIG (€24/user/month), and Pro (€45/user/month). It also offers a 14-day free trial period. Get a flexible MiniCRM price tailored to your company’s unique requirements.
Does MiniCRM offer an API?
Yes, it offers a REST/JSON API to its users.
What language does MiniCRM support?
It supports Romanian, English, and Hungarian languages.
Does MiniCRM have a mobile app?
Yes, the software has a mobile app available on iOS and Android devices.
What level of support does MiniCRM offer?
It offers phone and email support options.
Who are the typical users of MiniCRM?
Typical users include professionals working in marketing, information technology, sales, and oil, gas, and energy industries.
What other apps does MiniCRM integrate with?
It integrates with Shoprenter, Gmail, Outlook, LiveChat, Microsoft Office 365, Dropbox, and Google Analytics.