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Overview
OpsIQ centralizes field service management, combining job tracking, customer management, and invoicing into one platform. While support responsiveness may vary across scenarios, its mobile access and scheduling tools ensure efficient workflows for service teams. Nonetheless, the software streamlines operations and provides reliable reporting for growing businesses.
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Starting Price
$59
/month
OpsIQ Specifications
- Contact Management
- Lead Management
- Opportunity Management
- Customer Communication Tracking
What Is OpsIQ?
OpsIQ is a cloud‑based field service management and operations software designed for service businesses and contractors who need to manage jobs, customers, and workflows from a single platform. It offers features such as Customer Management, Estimates & Invoicing, Client Portal, and Lead Management. OpsIQ helps users streamline scheduling, improve communication, and simplify field operations, eliminating the need for multiple disconnected tools and boosting efficiency across both office and mobile teams.
How Much Does OpsIQ Cost?
OpsIQ pricing starts at $59/month for its Core plan for individuals. It also offers two additional plans for individual as well, including:
- Connect: $129/month
- Grow: $249/month
The software provides Team plans as well, including:
- Connect: $229/month
- Grow: $429/month
- Pro: $649/month
In addition to OpsIQ’s standard pricing plans, extra costs may apply and can vary depending on the number of users, advanced automation or reporting features, integrations, mobile device access, and optional modules, generally aligning with industry-standard ranges for field service management platforms.
- Implementation and onboarding: $400–$1,500 - Setting up job workflows, technician schedules, customer databases, and admin training.
- Mobile access and device licensing: $10–$25/user/month - Additional cost if field technicians require mobile app access on multiple devices.
- Integrations and API access: $200–$1,200/year - Connecting accounting software, payment gateways, or CRM systems for seamless operations.
- Advanced reporting and automation: $500–$2,500/year - Custom dashboards, automated reminders, job status alerts, and operational analytics.
Users generally find OpsIQ pricing fair relative to the value it provides, appreciating the consolidation of scheduling, invoicing, and CRM into a single platform.
Disclaimer: The pricing is subject to change.
OpsIQ Integrations
The software integrates with the following third-party applications, including:
- QuickBooks
- Stripe
- Google Calendar
Who Is OpsIQ For?
OpsIQ software serves a wide range of industries, including:
- HVAC
- Plumbing
- Electrical
- Pressure washing
- Handyman
- General contractors
- Landscaping
Is OpsIQ Right For You?
Are you looking for a unified field service solution that centralizes customer data, jobs, and financial workflows to boost productivity and reduce tool sprawl? OpsIQ solves inefficiencies in scheduling, billing, and communication for service teams. It helps eliminate manual processes and improves operational visibility.
OpsIQ is fully PCI-DSS compliant, providing robust security for all payment transactions. This ensures customer payment data is protected with industry-standard encryption, reducing fraud risk and giving businesses and clients confidence in safe, reliable, and seamless financial operations.
In terms of security and scalability, OpsIQ supports secure cloud access and is designed to scale with growing service businesses while maintaining reliable data access and system performance.
Still not sure if OpsIQ is right for you? Contact our customer support team at (661) 384‑7070, who will help you make the best decision regarding OpsIQ features and more.
OpsIQ Features
Customer Management
OpsIQ features customer management that helps businesses build lasting relationships through detailed customer profiles. Users can track service history, equipment details, preferences, and communications in a single location. The system supports custom fields, automated follow-ups, service reminders, and a customer portal for self-service scheduling, improving satisfaction and efficiency.
Client Portal
This feature gives customers 24/7 access to invoices, payments, service scheduling, and job tracking. The branded self-service portal reduces support calls and keeps clients informed. Users can view and pay invoices, schedule work, message support, and manage profiles and preferences efficiently.
Lead Management
OpsIQ features lead management that allows businesses to capture, track, and convert prospects efficiently. Automated follow-ups, lead scoring, and organized tracking ensure no opportunity is missed. This helps teams prioritize high-value leads, accelerate sales cycles, and improve overall conversion rates.
Time Tracking And Timesheets
The software offers GPS-based tracking for technicians, automatic job-site time capture, and break management. It streamlines timesheet approvals and integrates with payroll, ensuring accurate labor tracking and payroll processing.
Pros And Cons of OpsIQ
Pros
Enhances customer relationships with detailed profiles
Reduces support calls with a self-service portal
Improves workflow efficiency across the office and the field
Cons
Learning curve for new users initially
Relies on internet connection for cloud access
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Frequently Asked Questions
Does OpsIQ offer an API?
The vendor has not disclosed information regarding its API.
What other apps does OpsIQ integrate with?
OpsIQ integrates with third-party applications including QuickBooks, Stripe, and Google Calendar.
Does OpsIQ have a mobile app?
Yes, OpsIQ offers a mobile app.
What level of support does OpsIQ offer?
OpsIQ provides support via contact form.
Who are the typical users of OpsIQ?
OpsIQ serves a wide range of industries, including HVAC, plumbing, electrical, pressure washing, handyman, general contractors, and landscaping.
What language does OpsIQ support?
OpsIQ supports the English language.
What types of pricing plans does OpsIQ offer?
OpsIQ pricing for individuals starts at Core $59/month, Connect $129/month, and Grow $249/month. Team plans include Connect $229/month, Grow $429/month, and Pro $649/month. Request a custom OpsIQ price quotation.