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Overview

OrangeCRM provides a scalable enterprise CRM solution, helping businesses manage high-volume transactions. While customer data extraction can be improved, the platform’s robust security protocols and completely open API offer unparalleled flexibility and reliability. Its powerful back-end architecture makes OrangeCRM a compelling choice for performance-focused organizations.

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Overall Rating

Based on 10 users reviews

4.5

Rating Distribution

Positive

90%

Neutral

10%

Negative

0%

Starting Price
Custom

OrangeCRM Specifications

Contact Management

Lead Management

Opportunity Management

Sales Forecasting

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What Is OrangeCRM?

OrangeCRM is a modular, enterprise-class platform designed for companies with complex, high-volume payment models, particularly subscription-based businesses. It solves critical pain points around data integrity and performance with features like highly redundant data duplication across multiple servers. The system’s industry-leading gateway management allows for flexible transaction routing and load balancing across numerous merchant accounts, ensuring both scalability and financial control for large-scale operations that require a stable, proven platform.

OrangeCRM Pricing

The software offers the following pricing plan:

  • Basic: $499.00/month
Request a personalized OrangeCRM pricing quote for your business today.

Disclaimer: The pricing has been sourced from third-party websites and is subject to change.

OrangeCRM Integrations

The platform integrates with several third-party systems and applications, including banking gateways, for a connected work ecosystem.

Watch the OrangeCRM demo to learn more about its integration arrangements.

Who Is OrangeCRM For?

OrangeCRM is ideal for a wide range of industries and sectors that handle high-volume transactions, which may include:

  • Retail
  • Financial services
  • Digital Content and subscriptions
  • E-commerce
  • B2B Payment facilitation

Is OrangeCRM Right For You?

If an enterprise values back-end power, security, and performance over front-end aesthetics, OrangeCRM is a handy fit. Its standout capability is managing complex, high-volume payment processing for subscription-based models with a dedication to data integrity and scalability. Security measures, like token-based access controls, role-based permissions, and PCI-compliant encrypted storage, further ensure enterprise-grade protection.

Additionally, customization via its API makes it a reliable engine for businesses where transactional performance and uptime are non-negotiable mission-critical requirements.

Still doubtful if OrangeCRM software is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.

OrangeCRM Features

One of the notable OrangeCRM features, this module offers over 120 customizable business reports, enabling users to analyze both internal and external data sources in real time. With dynamic what-if analysis, fraud trend detection, role-based access, and predictive financial modeling, this feature empowers teams to make data-driven decisions and optimize overall business performance.

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OrangeCRM’s ‘Customer’ module provides a unified interface to manage the entire customer lifecycle, from lead capture and categorization to up‑sells, billing adjustments, and lifecycle state changes (e.g., trial, active, canceled). Agents can quickly access full customer interaction history and apply automated, conditional rules for segmentation, risk flagging, fee schedules, and service requests, all from a single, intuitive dashboard.

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The software’s built‑in ‘Message’ module allows users to send both transactional and bulk marketing emails directly from the CRM, whether for small campaigns or large-scale outreach. It ensures sender compliance with anti-spam regulations like CAN‑SPAM by automatically removing unsubscribed addresses and includes tools for segmentation, A/B testing, and detailed tracking of open rates and responses, all without relying on third-party email tools.

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The Admin (‘MyAdmin’) feature assigns a dedicated OrangeCRM administrator to manage system configurations, ensure data accuracy, and oversee workflows. This specialist handles daily operations, resolves issues, and collaborates with a business’s team to optimize performance, streamline processes, and support faster, more reliable campaign execution.

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Pros And Cons of OrangeCRM

Pros

  • Highly scalable

  • Flexible data aggregation

  • Robust data security

Cons

  • Limited UI customization options for administrators

  • Initial setup can be complex

OrangeCRM Reviews

Total 10 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

60%

4

Stars

30%

3

Stars

10%

2

Stars

0%

1

Stars

0%

Share your experience

A

Anonymous

Mid-Market, 51-100 employees

5.0
December 2019

My go to CRM!

Pros

It really helps with managing data mining and processing tasks, plus it handles scoring and premonitoring pretty well.

Cons

I honestly can't think of anything that wasn't helpful about this platform.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

JM

Juliet M.

Mid-Market, 51-100 employees

5.0
December 2019

Best CRM with smooth integration

Pros

I find this easy to use and user-friendly. The import/export features make finding clients and candidates simple. What I really appreciate is how well it integrates across different operating systems. The meeting planning and scheduling tools are easy and I love how simple it is to filter candidates and track their files throughout the entire process.

Cons

Loading candidate info takes forever which really slows down my workflow. The email functionality feels pretty outdated since there's no built-in email system and you have to rely on external options.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

7

MM

Matimba M.

Enterprise, 500+ employees

5.0
December 2019

Efficient tool!

Pros

This web based CRM grows alongside our company smoothly. We can shift business functions between areas without losing any data which is huge for us. The way it pulls information from different sources and replicates everything across multiple remote locations means our data is always accessible when we need it, no more worrying about losing important information. The recording module has been particularly useful since it lets us store audio files on a private, PCI-compliant server and link them directly to customer records for easy reference. Having our own dedicated admin to monitor the database and maintain data accuracy has been great too especially since we're using the myadmin module integration.

Cons

I wish it had better tools for pulling customer contact information automatically. The email marketing works fine for sending out bulk messages but there's no way to analyze how well your content is performing or get insights into the marketing data you're sending out.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

8

Functionality

9

Frequently Asked Questions

OrangeCRM is well-suited for industries managing high-volume transactions, which may include retail, financial services, digital subscriptions, e-commerce, and B2B payment facilitation.

The platform provides support via live chat, phone, email, ticketing, FAQs, etc.

The software offers a Basic plan priced at $499.00/month. Contact us to request a personalized OrangeCRM cost quote based on your institution's requirements.

The platform connects with various third-party systems and tools, including banking gateways, to support a unified work environment.

The software supports English only.

No, OrangeCRM does not offer a mobile app.

Yes, OrangeCRM offers an API.