Pace CRM: Pricing, Free Demo & Features

Last Updated Sep 8, 2026

Overview

Pace CRM helps businesses manage leads, sales pipelines, and customer communication in one platform. While advanced features have limited customization options, the platform offers automated reminders and forecasts to improve follow-ups and better planning, making it a practical choice for teams managing daily operations and client relationships.

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Starting Price

Custom

Pace CRM Specifications

Contact Management
Lead Management
Opportunity Management
Sales Forecasting
Customer Communication Tracking
Email Integration
Deal Pipeline Management
Mobile CRM
Analytics and Reporting
Workflow Automation

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What Is Pace CRM?

Pace CRM is a cloud-based customer relationship management (CRM) software for SMEs, startups, business enterprises, and professional sales teams. It is developed by The Pace Infosys for businesses in Nepal but can also be adopted by organizations globally. It offers a centralized repository for customer data and communications, minimizing the need for multiple tools and spreadsheets to store information.

The software offers marketing automation features that include triggered e-mails, targeted marketing campaigns, and automatic follow-ups. Custom dashboards and performance reports enable teams to track sales activities and track vital metrics, while workflow automation handles repetitive tasks such as lead assignments and status updates. Integrations in Pace CRM and secure data sharing help to achieve data coordination across teams.

What Is Pace CRM Best For?

Pace CRM is best known for its Priority Scoring feature; it helps sales teams identify which leads need attention first. It automatically ranks prospects based on their engagement and potential value using smart scoring rules. This is useful for teams managing a large number of inquiries, where manually reviewing every prospect can take considerable time. Sales representatives can focus on high-potential leads, prioritize follow-ups, and move promising opportunities through the pipeline more efficiently.

How Much Does Pace CRM Cost?

Pace CRM pricing is estimated to start at $3/user/month based on the industry benchmarks for similar product-led sales and revenue intelligence solutions and is for general budget planning purposes.

Besides the software base subscription cost, businesses should consider possible additional estimated expenses such as:

Implementation And Onboarding: $300–$1,500+ one-time, covers configuration, user setup, workflows, and onboarding
Integration Setup: $200–$1,000+ per integration, varies by integration type and customization needs
Data Migration: $200–$1,500+ one-time, depends on data volume, cleaning, mapping, and migration complexity

Request a custom Pace CRM cost estimate based on your requirements.

Disclaimer: Pricing references are based on publicly available third-party information and industry benchmarks. Actual costs may vary.

Pace CRM Integrations

The vendor has not disclosed any details about Pace CRM’s integration with third-party apps.

How Does Pace CRM Work?

Here’s how businesses typically use Pace CRM to manage daily sales and customer relationship activities:

Log in to Pace CRM account and add new leads and customer information as required
Assign leads to the right sales team members
Prioritize leads based on engagement and potential value
Move deals through different stages of the sales pipeline
Set reminders for calls, meetings, and follow-ups
Send automated emails and create marketing campaigns
Check dashboards and reports to track sales performance
Review sales forecasts to plan upcoming activities

Watch a free Pace CRM demo to see its features in action.

Who Is Pace CRM For?

Pace CRM software serves different businesses and professional teams, including:

Startups
Small and medium-sized businesses
Enterprises
Professional sales teams
IT service companies
Real estate agencies and brokers
Education consultancies
Service businesses
Sales and marketing teams

Pace CRM Use Cases

Based on our review of Pace CRM features, capabilities, and official documentation, we identified several scenarios where the platform can help businesses organize customer relationships and sales activities.

Real Estate Teams Managing Property Sales

Real estate teams often manage inquiries, property listings, site visits, and follow-ups across spreadsheets, messages, and separate tools. Pace CRM brings these activities into one platform, allowing brokers to capture leads from multiple sources, schedule property visits, and track bookings. This helps agencies stay organized, respond to buyers faster, and keep every property opportunity moving through the sales process.

Education Consultancies Managing Student Admissions

Education Consultancies can rely on Pace CRM to organize student inquiries, applications, documents and deadlines from a single source. The platform keeps student information in one place and helps counselors track each application from submission to enrollment. Automated reminders help teams stay on top of important deadlines, while dashboards make it easier to monitor applications, visa approvals, and enrollments.

IT Service Providers Managing Sales And Client Projects

IT service providers that handle several client inquiries and proposals at the same time can rely on Pace CRM. The software offers Quote and Proposal Management features that allow teams to create, organize, and track proposals from one place. They can see which proposals are waiting for approval and follow up with clients on time. This helps sales teams keep opportunities moving and avoid losing potential projects.

Sales Teams Managing High Lead Volumes

Sales teams handling many prospects can use Pace CRM to identify which leads need attention first. Its Priority Scoring feature ranks leads based on their engagement and potential value. Sales representatives can focus on promising opportunities, plan follow-ups, and spend less time reviewing every lead manually. This makes it easier to manage a growing number of prospects.

Marketing Teams Managing Customer Campaigns

Marketing teams can use Pace CRM to manage customer communication and run campaigns more efficiently. The software allows teams to send triggered emails based on customer actions and create personalized campaigns for different groups. Automated follow-ups help teams stay connected with interested prospects without sending every message manually, saving time, improving communication, and helping marketing teams keep potential customers engaged throughout their journey.

Is Pace CRM Right For You?

Pace CRM is a good option for businesses that want to keep customer and sales information organized in one place. Instead of using spreadsheets and separate tools to manage leads, customer details, and follow-ups, teams can handle these activities through a single platform.

The software includes lead management, sales pipelines, automated reminders, marketing automation, forecasting, and reporting. Its mobile-responsive interface also allows employees to update leads, check schedules, and add customer notes while on the go. It can be useful for startups, SMEs, sales teams, education consultancies, real estate companies, and IT service providers.

Pace CRM is trusted by businesses such as Maruti Cement, Kumari Job, NMB Securities, Batas Hire Purchase, SAS Education Consultancy, Nepal Bhoomi Real Estate, Hotel Asiatique, and Property Hub. It also uses advanced encryption, secure cloud servers, and permission-based access to help keep customer information secure.

Still not sure if Pace CRM software is right for you? Contact us at (661) 384-7070, and our team will help you make the best decision.

Pace CRM Features

Contact And Lead Management

Pace CRM provides a centralized database for storing customer and prospect information. Teams can keep contact details, communication histories, and customer interactions together instead of maintaining separate spreadsheets. Leads can be captured from different sources and tracked as they move from initial interest toward a potential sale.

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Visual Sales Pipeline Management

Pace CRM provides a visual pipeline for tracking opportunities across different stages of the sales process. Users can monitor deal progress and identify opportunities that have remained in the same stage for too long. The drag-and-drop interface gives teams a straightforward way to update deal stages as opportunities progress.

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Automated Reminders

Users can set reminders for sales activities such as follow-ups, meetings, and contract renewals. These alerts help representatives manage upcoming commitments and reduce the chance of an important customer activity being forgotten. This can support teams managing multiple prospects and customer accounts simultaneously.

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Marketing Automation

Pace CRM supports triggered emails, personalized campaigns, and automated follow-up sequences. Businesses can send messages based on customer actions and create campaigns for specific customer segments. Automated sequences can also be used to continue nurturing prospects that are not yet ready to purchase.

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Sales Forecasting

The platform uses historical information and sales data to provide forecasting insights. Teams can review expected revenue and sales trends when setting targets or planning future activities. Forecast information can also help managers identify changes in pipeline performance and make decisions based on current sales data.

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Custom Dashboards And Reporting

Pace CRM provides dashboards for monitoring KPIs, sales results, and team activities. Performance reports can be used to evaluate individual and team productivity, while reporting information helps managers identify areas requiring improvement. Users can configure dashboards around metrics that are particularly relevant to their operations.

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Workflow Automation

The software automates repetitive CRM activities such as assigning leads, updating statuses, and triggering subsequent steps. This can reduce manual administrative work and create more consistent processes for handling prospects. Sales representatives can spend less time maintaining records and more time communicating with customers.

See How It Works

Pros And Cons of Pace CRM

A quick look at Pace CRM's strengths and weaknesses to
help you decide if it's the right fit

Pros

Easy-to-use interface helps teams understand and use the platform quickly
Priority scoring helps sales teams identify and focus on higher-potential leads
Automated reminders help reduce the chances of missed follow-ups and scheduled meetings
Quick access to customer data makes important information easier to find when needed
Responsive customer support helps users resolve questions and platform-related issues promptly

Cons

Limited customization may restrict businesses with more complex or specialized workflows
Reporting and analytics tools may sometimes be slow to respond when reviewing data
Dashboard loading can occasionally be slow, which may delay access to key information

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Frequently Asked Questions

Quick answers to common questions to help you better understand the product, features, and services.

What level of support does Pace CRM offer?

The vendor provides support through phone, email, and chat.

What types of pricing plans does Pace CRM offer?

Pace CRM price starts at approximately $3/user/month based on the industry benchmarks. Request a personalized Pace CRM pricing quote based on your organization's requirements.

Who are the typical users of Pace CRM?

Pace CRM is designed for startups, SMEs, enterprises, professional sales teams, IT companies, education consultancies, real estate businesses, and other organizations that need to manage leads and customer relationships.

Does Pace CRM offer an API?

No, it does not offer an API.

What other apps does Pace CRM integrate with?

The vendor has not specified any information related to software third-party integrations.

What language does Pace CRM support?

The software primarily offers support in the English language.

Does Pace CRM have a mobile app?

Yes, Pace CRM offers a mobile app