Last Updated
Overview
Peoplevine brings together CRM, membership, events, and loyalty tools in one platform to help businesses manage customer relationships more efficiently. The interface can feel overwhelming at first due to the platform’s broad scope. However, its flexibility and integration depth make it a strong option for customer-focused operations.
Overall Rating
Based on 7 users reviews
4.6
Rating Distribution
Positive
86%
Neutral
14%
Negative
0%
Starting Price
Custom
Peoplevine Specifications
- Contact Management
- Customer Communication Tracking
- Email Integration
- Customer Segmentation
What Is Peoplevine?
Peoplevine software is a specialized CRM platform engineered for hospitality, private clubs, and membership-driven businesses. It offers a unified suite of tools to manage the entire member lifecycle, from application to ongoing engagement.
Key capabilities include a branded member portal for self-service, automated billing, and digital check-in, enabling businesses to personalize experiences, increase operational efficiency, and cultivate stronger relationships with their members. This addresses issues related to fragmented data and manual member management.
Peoplevine Pricing
The software offers three packages:
- Lounge: $750/month
- Club: Custom pricing
- House: Custom pricing
Disclaimer: The pricing is subject to change.
Peoplevine Integrations
The software seamlessly integrates with various applications, including:
- Toast POS
- QuickBooks Online
- Opera Cloud (PMS)
- Sevenrooms (Reservations)
- Stripe Payments
- Twilio Messaging
- TripleSeat Events
Who Is Peoplevine For?
Peoplevine software is ideal for a wide range of industries and sectors, including:
- Hospitality services
- Private clubs
- Boutique hotels
- Luxury residential
- Sports & entertainment
- Coworking spaces
- Food & beverage
Is Peoplevine Right For You?
Peoplevine stands out as an ideal solution for hospitality brands, private clubs, and luxury residential properties seeking to elevate their member experience and streamline operations. Its comprehensive suite, from a robust CRM to seamless digital check-ins and automated billing, ensures a 360-degree view of members. The software empowers businesses to personalize interactions, drive revenue, and foster lasting loyalty, making it a powerful investment for enhancing guest satisfaction and operational efficiency.
Still not sure if Peoplevine is right for you? Our support staff is available at (661) 384-7070 to help you make the right choice.
Peoplevine Features
Comprehensive CRM
Peoplevine’s CRM serves as the central hub for understanding members, tracking demographics, preferences, and touchpoints. It provides a full scope of how members engage and transact, empowering businesses to build informed marketing campaigns and personalize interactions effectively. This deep insight drives targeted engagement.
Member Engagement Platform
The platform offers a branded member portal and mobile app, providing a home for members to manage accounts, make reservations, and access exclusive content. It facilitates instant communication between members and staff through email and SMS, ensuring an always-on, on-brand online experience.
Automated Billing And Payments
Peoplevine streamlines revenue generation by enabling automatic recurring billing and secure card-on-file functionality. It provides a quick, seamless checkout experience and can sync all transactions to platforms like QuickBooks Online, ensuring faster collection and simplified accounting reconciliation for businesses.
Events And Reservations Management
The software empowers businesses to create and manage a variety of events, allowing members to discover, purchase tickets, and save to their calendars. It also facilitates dining, spa, and amenity reservations, with automated reminders and contactless ordering options, enhancing the overall member experience.
Digital ID And Check-in
Peoplevine digitizes member ID cards, enabling seamless and quick check-ins by scanning or typing. This feature ensures instant member recognition upon arrival, with automated communication to staff and backend systems, significantly increasing operational efficiency and elevating the guest arrival experience.
Pros And Cons of Peoplevine
Pros
Easy to use and understand interface
Modules work seamlessly together in workflows
Excellent customer support and onboarding experience
Cons
Notifications often land in junk inbox
Content management features feel limited , according to software users
Peoplevine Reviews
Total 7 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars71%
4
Stars14%
3
Stars14%
2
Stars0%
1
Stars0%
Share your experience
Real Estate, N/A employees
Less than 6 months
“content management is limited but functional”
Pros
Onboarding was quite good from my experience and the app itself was simple to get started with.
Cons
I find content management to be somewhat limited and less powerful than expected.
Rating Distribution
Ease of use
7
Value for money
6
Customer Support
7
Functionality
6
Real Estate, N/A employees
More than a year
“Customizable features and workflows for greater flexibility”
Pros
What I enjoyed most was the option to use different features separately and then link them into custom flows. On other tools, this would've been very hard or not possible at all.
Cons
The system feels a little heavy and difficult to learn at first but I think that's no different from other platforms with a steep learning curve.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Non-Profit Organization Management, N/A employees
More than a year
“all in one customizable platform”
Pros
For me, the biggest strength is having so many tools in one place with the ability to customize them. It gives me control and flexibility at the same time.
Cons
I noticed there's a learning curve and occasional bugs show up from time to time.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Frequently Asked Questions
What level of support does Peoplevine offer?
Peoplevine offers phone support, email, chat, FAQS and Knowledge Base.
What types of pricing plans does Peoplevine offer?
Peoplevine price starts at $750/month for the Lounge plan, while the Club and House plans are available with custom quotes based on specific business needs. Get in touch with us for a personalized Peoplevine pricing according to your requirements.
Does Peoplevine offer an API?
Yes, Peoplevine offers an API.
What language does Peoplevine support?
Peoplevine supports the English language.
Does Peoplevine have a mobile app?
Yes, Peoplevine has a mobile app.
Who are the typical users of Peoplevine software?
Peoplevine is used by hospitality services, boutique hotels, private clubs, luxury residential and several other industries.
What other apps does Peoplevine integrate with?
Peoplevine integrates with Twilio, Stripe, Toast, Quickbooks Online and many others.