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Overview

Peoplevine brings together CRM, membership, events, and loyalty tools in one platform to help businesses manage customer relationships more efficiently. The interface can feel overwhelming at first due to the platform’s broad scope. However, its flexibility and integration depth make it a strong option for customer-focused operations.

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Overall Rating

Based on 7 users reviews

4.6

Rating Distribution

Positive

86%

Neutral

14%

Negative

0%

Starting Price
Custom

Peoplevine Specifications

Contact Management

Customer Communication Tracking

Email Integration

Customer Segmentation

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What Is Peoplevine?

Peoplevine software is a specialized CRM platform engineered for hospitality, private clubs, and membership-driven businesses. It offers a unified suite of tools to manage the entire member lifecycle, from application to ongoing engagement.

Key capabilities include a branded member portal for self-service, automated billing, and digital check-in, enabling businesses to personalize experiences, increase operational efficiency, and cultivate stronger relationships with their members. This addresses issues related to fragmented data and manual member management.

Peoplevine Pricing

The software offers three packages:

  • Lounge: $750/month
  • Club: Custom pricing
  • House: Custom pricing
However, Peoplevine cost will vary depending on your organization type and needs. Users can receive personalized Peoplevine pricing for the plan that best suits their needs.

Disclaimer: The pricing is subject to change.

Peoplevine Integrations

The software seamlessly integrates with various applications, including:

  • Toast POS  
  • QuickBooks Online  
  • Opera Cloud (PMS)  
  • Sevenrooms (Reservations)  
  • Stripe Payments  
  • Twilio Messaging  
  • TripleSeat Events
Watch a free Peoplevine demo to learn more about its integrations.

Who Is Peoplevine For?

Peoplevine software is ideal for a wide range of industries and sectors, including:

  • Hospitality services  
  • Private clubs  
  • Boutique hotels  
  • Luxury residential  
  • Sports & entertainment  
  • Coworking spaces  
  • Food & beverage

Is Peoplevine Right For You?

Peoplevine stands out as an ideal solution for hospitality brands, private clubs, and luxury residential properties seeking to elevate their member experience and streamline operations. Its comprehensive suite, from a robust CRM to seamless digital check-ins and automated billing, ensures a 360-degree view of members. The software empowers businesses to personalize interactions, drive revenue, and foster lasting loyalty, making it a powerful investment for enhancing guest satisfaction and operational efficiency.

Still not sure if Peoplevine is right for you? Our support staff is available at (661) 384-7070 to help you make the right choice.

Peoplevine Features

Peoplevine’s CRM serves as the central hub for understanding members, tracking demographics, preferences, and touchpoints. It provides a full scope of how members engage and transact, empowering businesses to build informed marketing campaigns and personalize interactions effectively. This deep insight drives targeted engagement.  

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The platform offers a branded member portal and mobile app, providing a home for members to manage accounts, make reservations, and access exclusive content. It facilitates instant communication between members and staff through email and SMS, ensuring an always-on, on-brand online experience.  

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Peoplevine streamlines revenue generation by enabling automatic recurring billing and secure card-on-file functionality. It provides a quick, seamless checkout experience and can sync all transactions to platforms like QuickBooks Online, ensuring faster collection and simplified accounting reconciliation for businesses.  

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The software empowers businesses to create and manage a variety of events, allowing members to discover, purchase tickets, and save to their calendars. It also facilitates dining, spa, and amenity reservations, with automated reminders and contactless ordering options, enhancing the overall member experience.  

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Peoplevine digitizes member ID cards, enabling seamless and quick check-ins by scanning or typing. This feature ensures instant member recognition upon arrival, with automated communication to staff and backend systems, significantly increasing operational efficiency and elevating the guest arrival experience.

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Pros And Cons of Peoplevine

Pros

  • Easy to use and understand interface

  • Modules work seamlessly together in workflows

  • Excellent customer support and onboarding experience

Cons

  • Notifications often land in junk inbox

  • Content management features feel limited , according to software users

Peoplevine Reviews

Total 7 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

71%

4

Stars

14%

3

Stars

14%

2

Stars

0%

1

Stars

0%

Share your experience

GV

gilberto V.

Real Estate, N/A employees

Less than 6 months

3.0
October 2023

content management is limited but functional

Pros

Onboarding was quite good from my experience and the app itself was simple to get started with.

Cons

I find content management to be somewhat limited and less powerful than expected.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

7

Functionality

6

ZM

Zvonimir M.

Real Estate, N/A employees

More than a year

5.0
September 2021

Customizable features and workflows for greater flexibility

Pros

What I enjoyed most was the option to use different features separately and then link them into custom flows. On other tools, this would've been very hard or not possible at all.

Cons

The system feels a little heavy and difficult to learn at first but I think that's no different from other platforms with a steep learning curve.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

NT

Nate T.

Non-Profit Organization Management, N/A employees

More than a year

5.0
October 2019

all in one customizable platform

Pros

For me, the biggest strength is having so many tools in one place with the ability to customize them. It gives me control and flexibility at the same time.

Cons

I noticed there's a learning curve and occasional bugs show up from time to time.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

Frequently Asked Questions

Peoplevine offers phone support, email, chat, FAQS and Knowledge Base.

Peoplevine price starts at $750/month for the Lounge plan, while the Club and House plans are available with custom quotes based on specific business needs. Get in touch with us for a personalized Peoplevine pricing according to your requirements.

Yes, Peoplevine offers an API.

Peoplevine supports the English language.

Yes, Peoplevine has a mobile app.

Peoplevine is used by hospitality services, boutique hotels, private clubs, luxury residential and several other industries.

Peoplevine integrates with Twilio, Stripe, Toast, Quickbooks Online and many others.