Last Updated
Overview
PipeOne allows businesses to manage WhatsApp, web chat, and social messaging in one place. It boosts efficiency with CRM features and auto-replies. While the unified inbox can become cluttered with volume, its automation tools help teams stay organized and responsive.
Overall Rating
Based on 1 users reviews
4
Rating Distribution
Positive
100%
Neutral
0%
Negative
0%
Starting Price
Custom
PipeOneMe Specifications
- Contact Management
- Customer Communication Tracking
- Customer Segmentation
- Customer Service/Support
What Is PipeOneMe?
PipeOneMe is a cloud-based customer messaging CRM built for small to mid-sized businesses that serve clients across global channels. It offers features such as multi-agent chat handling, built-in ticketing, contact segmentation, and a customizable web chat widget. The platform consolidates all conversations into a shared inbox, helping teams manage interactions efficiently.
With automation, custom fields, and multilingual support, PipeOne enables businesses to streamline communication, personalize customer service, and operate at scale with minimal technical setup.
PipeOneMe Pricing
PipeOne offers three pricing tiers based on the number of users:
- $10 for 2 users
- $95 for 10 users
- $395 for 20 users, with additional seats at $10 per user
Disclaimer: The pricing is subject to change.
PipeOneMe Integrations
PipeOne integrates with the following third-party software, such as:
- Telegram
- Slack software
Who Is PipeOneMe For?
PipeOne software serves a wide range of industries and sectors, including:
- Customer service
- E-commerce
- Healthcare
- Hospitality
- Marketing agencies
- Real estate
- Education and training
Is PipeOneMe Right For You?
Are you looking for a CRM that elevates messaging support while ensuring regulatory peace of mind? PipeOneconsolidates mobile conversations and keeps communications compliant. It fixes delays in response times and avoids missed support requests easily.
PipeOne uses secure end-to-end encryption and scales easily with growing chat volumes and teams.
Still not sure if PipeOne is right for you? Contact our customer support team at (661) 384-7070, who will help you make the best decision.
PipeOneMe Features
Automated Workflows
Set up business hours, auto-replies, and chatbot sequences for handling inquiries during off-hours or at scale. These automations reduce agent workload and keep customers engaged with instant, structured responses.
Built-in CRM
The platform includes a built-in CRM with customizable fields, timeline views, and tags. Businesses can track contact history, preferences, and segmentation details, enabling personalized support and better follow-ups across channels.
Web Chat Widget
PipeOneMe features a web chat widget that lets businesses engage website visitors instantly. Conversations started here are fully integrated into the system, improving lead capture and reducing friction in customer support.
Ticket Management
Assign and track support requests with the built-in ticketing system. This feature allows businesses to monitor resolution progress and ensure consistent service levels across departments and agents.
Pros And Cons of PipeOneMe
Pros
Enables real-time engagement through web chat
Simplifies customer tracking with built-in CRM
Automates replies for faster customer response
Cons
Limited control over inbox customization options
Unified inbox can become cluttered with volume
PipeOneMe Reviews
Total 1 reviews
4
All reviews are from verified customers
Rating Distribution
5
Stars0%
4
Stars100%
3
Stars0%
2
Stars0%
1
Stars0%
Share your experience
Small Business, 11-50 employees
“Excellent CRM tool”
Pros
I love how it keeps me focused on customer success priorities and makes messaging through social platforms so much easier. Its become a tool I genuinely enjoy working with.
Cons
At times we may get bombarded with way too many notifications and it becomes overwhelming.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
7
Frequently Asked Questions
Who are the typical users of PipeOneMe?
PipeOne CRM is ideal for small and mid-sized businesses across sectors like e-commerce, healthcare,
What other apps does PipeOneMe integrate with?
PipeOneMe software integrates with WhatsApp, Slack, Instagram, Telegram, and Zapier for third-party app connectivity.
Does PipeOneMe have a mobile app?
No, PipeOne does not have a mobile app.
What level of support does PipeOneMe offer?
PipeOne provides support via email, phone, inquiry form submission, and live chat.
Does PipeOneMe offer an API?
Yes, PipeOne provides API access.
What types of pricing plans does PipeOneMe offer?
PipeOneMe pricing begins at $10 for 2 users, with rates increasing based on the number of users. For example, the plan is priced at $95 for 10 users and $395 for 20 users. A 7-day free trial is also available. Request a custom PipeOneMe price quotation.
What language does PipeOneMe support?
PipeOneMe software supports English, Spanish, and portugeses language.