PipeOne allows businesses to manage WhatsApp, web chat, and social messaging in one place. It boosts efficiency with CRM features and auto-replies. While the unified inbox can become cluttered with volume, its automation tools help teams stay organized and responsive.
PipeOneMe Specifications
Contact Management
Customer Communication Tracking
Customer Segmentation
Customer Service/Support
What Is PipeOneMe?
PipeOneMe is a cloud-based customer messaging CRM built for small to mid-sized businesses that serve clients across global channels. It offers features such as multi-agent chat handling, built-in ticketing, contact segmentation, and a customizable web chat widget. The platform consolidates all conversations into a shared inbox, helping teams manage interactions efficiently.
With automation, custom fields, and multilingual support, PipeOne enables businesses to streamline communication, personalize customer service, and operate at scale with minimal technical setup.
PipeOneMe Pricing
PipeOne offers three pricing tiers based on the number of users:
- $10 for 2 users
- $95 for 10 users
- $395 for 20 users, with additional seats at $10 per user
Disclaimer: The pricing is subject to change.
PipeOneMe Integrations
PipeOne integrates with the following third-party software, such as:
- Telegram
- Slack software
Who Is PipeOneMe For?
PipeOne software serves a wide range of industries and sectors, including:
- Customer service
- E-commerce
- Healthcare
- Hospitality
- Marketing agencies
- Real estate
- Education and training
Is PipeOneMe Right For You?
Are you looking for a CRM that elevates messaging support while ensuring regulatory peace of mind? PipeOneconsolidates mobile conversations and keeps communications compliant. It fixes delays in response times and avoids missed support requests easily.
PipeOne uses secure end-to-end encryption and scales easily with growing chat volumes and teams.
Still not sure if PipeOne is right for you? Contact our customer support team at (661) 384-7070, who will help you make the best decision.
PipeOneMe Features
Set up business hours, auto-replies, and chatbot sequences for handling inquiries during off-hours or at scale. These automations reduce agent workload and keep customers engaged with instant, structured responses.
The platform includes a built-in CRM with customizable fields, timeline views, and tags. Businesses can track contact history, preferences, and segmentation details, enabling personalized support and better follow-ups across channels.
PipeOneMe features a web chat widget that lets businesses engage website visitors instantly. Conversations started here are fully integrated into the system, improving lead capture and reducing friction in customer support.
Assign and track support requests with the built-in ticketing system. This feature allows businesses to monitor resolution progress and ensure consistent service levels across departments and agents.