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Overview

Pixie helps small accounting and bookkeeping firms stay on top of tasks, client communication, and deadlines with ease. Although initial setup can feel time-consuming for new users, the software’s built-in automations, document storage, and email integration make it a reliable option for managing client work efficiently.

Pixie Specifications

  • Contact Management
  • Customer Communication Tracking
  • Email Integration
  • Workflow Automation

Pixie Features

Email Integration

Pixie automatically saves all email correspondence directly to client records, creating a centralized timeline of communication. This enhances visibility across the team, supports continuity in client relationships, and ensures no interaction is lost or overlooked.

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Document Signing

The platform provides a secure, GDPR-compliant client portal for document exchange and e-signature collection. This streamlines the process of obtaining client approvals and signed documents, reducing administrative burden and ensuring compliance while maintaining data security.

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Client Onboarding

Pixie offers pre-built and community-sourced templates to expedite client onboarding processes. Firms can use these best practices to quickly set up new clients, migrate existing records, and optimize workflows with automations, ensuring a smooth and efficient start.

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Client Reminders

Automated client reminders can be configured to send notifications for key dates and outstanding requests. This reduces manual follow-ups, helps ensure deadlines are met, and improves client communication by proactively prompting necessary actions.

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Task Management

The system enables the breakdown of complex jobs into manageable tasks, enabling clear responsibility assignment and progress tracking. This robust task management capability helps monitor job stages and ensures work is completed efficiently before compliance deadlines.

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Pros And Cons of Pixie

Pros

  • Easy to set up and navigate

  • Workflow automation streamlines recurring tasks efficiently

  • Strong, responsive customer support team

Cons

  • Limited built-in collaboration tools available, according to software users

  • No internal notes on workflows or emails

Pixie Reviews

Total 27 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

70%

4

Stars

30%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Share your experience

A

Anonymous

Construction, N/A employees

More than a year

5.0
February 2023

“Easy setup and configuration”

Pros

The simple interface made it easy for me to implement and configure this platform without hassle.

Cons

For now, I don't find anything missing. Compared to other programs I've used, this one works quite well.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

CK

Cansu K.

Consumer Goods, N/A employees

More than a year

5.0
November 2022

“Automated online accounting saves time”

Pros

Automating my online accounting process through this tool has saved me so much time and reduced repetitive work.

Cons

I don't really face any issue with anything while using this platform.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

CC

Caroline C.

Accounting, N/A employees

Less than 6 months

4.0
October 2022

“Implementation is easy with custom workflows”

Pros

What I enjoy most is the ability to create workflows and customize client records. It brings functionality down to a practical level, making it easy to implement both client specific and practice specific processes. The setup was minimal and I've been able to add new workflows as I go.

Cons

One limitation I've noticed is the lack of a proper client portal and the inability to add internal notes to tasks, workflows, or emails which would have been very useful.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

7

Frequently Asked Questions

What other apps does Pixie integrate with?

Pixie integrates with various apps, including Zapier, Clockify, Office365, and Gmail.

Does Pixie offer an API?

The vendor hasn’t specified any details regarding its API.

What language does Pixie support?

Pixie supports the English language.

Who are the typical users of Pixie software?

The Pixie features are typically used by CPAs, accounting firms, and bookkeeping firms.

Does Pixie have a mobile app?

No, Pixie does not have a mobile app.

What level of support does Pixie offer?

Pixie offers support via email, live chat, FAQS and knowledge base.

What types of pricing plans does Pixie offer?

Pixie price starts at $129/month for firms with fewer than 250 clients, with higher tiers at $199/month for 251–500 clients and $329/month for 501–1000 clients. Pricing for over 1000 clients is available on application. Request a custom Pixie cost breakdown for your firm today!