Last Updated
Overview
Overall Rating
Based on 2 users reviews
4.5
Rating Distribution
Positive
100%
Neutral
0%
Negative
0%
Starting Price
Custom
Proxima Cloud CRM Specifications
- Contact Management
- Customer Communication Tracking
- Email Integration
- Mobile CRM
What Is Proxima Cloud CRM?
Proxima Cloud CRM is a tailored solution specifically designed for the pharmaceutical sector, aimed at simplifying customer relationship management and enhancing operational efficiency. Proxima Cloud CRM features pre-built modules for territory management, real-time tracking of medical representatives, and personalized, role-based dashboards. Its Omnichannel engagement spans seven platforms, including WhatsApp and email, ensuring unified client communication. With low-code customization, rapid deployment in just 120 minutes, and strong compliance support, it helps pharma companies adapt quickly to regulatory changes and market demands.
Proxima Cloud CRM Pricing
Proxima Cloud CRM offers three main pricing plans:
- Basic Plan: Starting from $40/user/month
- Advanced Plan: Starting from $60/user/month
- Enterprise Plan: Starting from $85/user/month
Disclaimer: The pricing is subject to change.
Proxima Cloud CRM Integrations
The software offers seamless integration with:
- Outlook
- Power BI
- OneKey
- Axioma
Who Is Proxima Cloud CRM For?
Proxima Cloud CRM is specifically designed for the pharmaceutical industry and serves:
- Pharmaceutical companies
- Sales and medical representatives
- Administrative and IT teams
Is Proxima Cloud CRM Right For You?
Proxima Cloud CRM software is an ideal choice for pharmaceutical companies looking to optimize customer relationships with precision and compliance. Purpose-built for the pharma industry, it combines rapid deployment, AI-driven territory management, and a secure AWS-backed infrastructure. Its low-code architecture and ISO/GDPR compliance ensure flexibility and trust. With strong organizational credibility and industry alignment, Proxima Cloud CRM delivers a powerful, scalable solution designed to meet evolving market and regulatory demands confidently.
Are you still doubtful whether Proxima Cloud CRM is the one you are looking for? Contact our support team at (661) 384-7070 for further guidance.
Proxima Cloud CRM Features
Pharma-specific CRM
A solution with pre-built modules for efficient territory management and streamlined tracking of representative activities
Ecosystem
Comprehensive CRM tools for the pharmaceutical sales cycle, including a global HCP database for better resource management
Omnichannel
A web module designed to create and distribute content and newsletters to general practitioners. Easily manage customer interactions across 7 channels: WhatsApp, Viber, Telegram, e-mail, VoIP, SMS, and video
Integrations
Ensure compliance with international standards while integrating smoothly into existing infrastructure without delays
AI Capabilities
Leverages artificial intelligence (AI) capabilities like the AI Chatbot, photo recognition, and territory management to automate tasks, enhance insights, and optimize sales performance
Territory Management
One of the module's capabilities is Medical Representative Territory Balancing, which, using AI, searches, and forms optimal coverage areas to determine which of the calculated territory options for a medical representative will be the best and offer it. The mathematical models used in AI clustering analyze about a hundred parameters and offer the optimal distribution of a given target audience based on its potential.
Pros And Cons of Proxima Cloud CRM
Pros
CRM can be deployed and ready to use in just under two hours
ISO 27001 and GDPR-ready to support regulatory compliance
Admin panel enables changes without coding or technical help
Cons
Training may be required for advanced features and setup
Advanced analytics may lag behind top-tier CRM platforms
Proxima Cloud CRM Reviews
Total 2 reviews
4.5
All reviews are from verified customers
Rating Distribution
5
Stars50%
4
Stars50%
3
Stars0%
2
Stars0%
1
Stars0%
Share your experience
EuroLab, 500+ employees
More than a year
“Great CRM for pharma sales force”
Pros
Good functionality, so minimal adaptation and customization for us. When we started using it, an AI chatbot appeared. At first, it didn't respond very well, but now it's great. It provides good answers, teams spend less time on support calls, and the positive impact on new employees is noticeable—they get to know the system faster and enter working mode more quickly. The design has been updated, and we like it too. There are many analytical reports, and you have to dig into them and configure them; however, the information in different sections provides a wealth of insights.
Cons
There are many reports. It takes a considerable amount of time to find what you need and configure it to your liking. I would like to see better technical support to reduce the time it takes to resolve requests.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
7
Functionality
8
Customer Service, 500+ employees
“Comprehensive CRM Solution”
Pros
The marketing modules like OCM and SCE really come in handy for our operations. Customer support has been top notch whenever I've needed help. Everything feels simple and easy to navigate. Implementation was surprisingly smooth without major headaches.
Cons
Missing some industry specific features I was hoping for, especially CMS tools designed for pharmaceutical companies. Also found the third party integration options somewhat limited and not as flexible as I needed.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
Frequently Asked Questions
What level of support does Proxima Cloud CRM offer?
Proxima Cloud CRM offers phone, email/helpdesk, online form, chatbot, FAQs, and knowledge base support.
Does Proxima Cloud CRM offer an API?
Yes, Proxima Cloud CRM offers an API.
What language does Proxima Cloud CRM support?
Proxima Cloud CRM supports English, Spanish, Portuguese, Ukrainian, and Russian languages.
Who are the typical users of Proxima Cloud CRM?
Typical users of Proxima Cloud CRM are the administrative and IT teams, sales and medical representatives, organizations needing omnichannel engagement, and pharmaceutical companies.
What other apps does Proxima Cloud CRM integrate with?
Proxima Cloud CRM has integration arrangements with OneKey, Axioma, Power BI, and Outlook.
Does Proxima Cloud CRM have a mobile app?
Yes, Proxima Cloud CRM has a mobile app for Android and iOS users.
What types of pricing plans does Proxima Cloud CRM offer?
Proxima Cloud CRM price comes in three flexible plans, i.e., Basic at $40/user/month, Advanced at $60/user/month, and Enterprise at $85/user/month. Contact us for custom Proxima Cloud CRM cost.