Last Updated
Overview
Retainr is marketing automation software designed to boost customer retention via email and SMS campaigns. While the interface may be complex initially, it delivers powerful multi-channel automation and detailed analytics, making it a strong choice for e-commerce businesses seeking effective customer engagement.
Overall Rating
Based on 3 users reviews
3
Rating Distribution
Positive
33%
Neutral
67%
Negative
0%
Starting Price
Custom
Retainr Specifications
- Customer Engagement Platform
- Ecommerce CRM Software
- CRM for Marketing Agency
- CRM for Digital Agency
What Is Retainr?
Retainr is a comprehensive client management and marketing automation platform tailored for freelancers and digital agencies. It streamlines workflows by combining client onboarding, project management, invoicing, and communication into one unified system. With seamless payment processing and mobile accessibility via dedicated iOS and Android apps, Retainr enables users to efficiently manage their business operations from anywhere. This helps save time and improve productivity across all client-related tasks.
Retainr Pricing
Retainr offers tiered pricing plans tailored to the number of contacts and features required, including:
- Freelancer: $99/month
- Team: $159/month
- Startup: $367/month
Disclaimer: The pricing is subject to change.
Retainr Integrations
Retainr integration with multiple systems and platforms, such as:
Who Is Retainr Software For?
Retainr is ideal for professionals across a wide range of industries, including:
- E-commerce businesses
- Retailers
- Digital marketing agencies
Is Retainr Software Right For You?
Retainr is a strong fit for businesses looking for a multi-channel marketing automation solution focused on customer retention and personalized outreach. Its standout features include behavior-based triggers and detailed analytics, making it suitable for e-commerce and retail.
Still doubtful if Retainr is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.
Retainr Features
Communication Simplification
This feature facilitates effortless collaboration between teams and clients. It supports quick task sharing and provides real-time updates on project progress, enhancing transparency, and improving workflow coordination.
White-Label Features
This feature enables agencies to build a strong brand identity. It provides a fully branded app, customized client sign-up experiences, and tailor-made service packages that reflect the agency’s unique offerings.
Lead-To-Client Engine
This feature streamlines client onboarding through professional sign-up flows and one-click signups. Magic links provide easy access to specific services, accelerating the conversion process.
Hassle-Free Payments
This feature reduces payment barriers by offering magic links for instant payments and onboarding. It also hosts invoices within Retainr and integrates with payment processors like Stripe, PayPal, and Razorpay for one-time, recurring, and automated payments.
Unified Dashboard
This feature centralizes client interactions by providing a dashboard to monitor project progress and assign tasks. It offers clients real-time visibility into their projects, improving management and communication.
Pros And Cons of Retainr
Pros
Comprehensive multi-channel automation improves customer engagement drastically
Effective behavior-based campaign triggers enhance targeting precision
Detailed and actionable analytics support data-driven decisions
Wide range of third-party integrations ensures seamless workflows
Cons
Advanced segmentation options are somewhat limited in flexibility
Limited support channels available for real-time troubleshooting
Retainr Reviews
Total 3 reviews
3
All reviews are from verified customers
Rating Distribution
5
Stars33%
4
Stars0%
3
Stars0%
2
Stars67%
1
Stars0%
Share your experience
Computer Software, 11-50 employees
Less than 6 months
“Perfect for freelancers”
Pros
As a digital freelancer I tried out several platforms to sell my services as productized services before discovering Retainr last year. Since then everything has been smooth and hassle-free. I really like having my custom website, the ability to send emails and the app. I can easily manage and organize my products by setting priorities on the dashboard. The best part is how much I can customize. Plus the ability to white-label it for my own brand is such a huge bonus.
Cons
Unlike the two negative reviews I have been very satisfied with the service and honestly have no complaints. Also I find the Freelance plan to be very affordable in my opinion.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
E-Learning, 11-50 employees
More than a year
“Horrible beyond words”
Pros
The interface was well-designed by the original creators but after it was sold on Flippa.com, the quality has really declined. The pricing increased significantly but there were no new features added or any integration with AI. Also there has been no progress with other tech updates. The customer support is terrible and the tool is just a pretty surface-level product that anyone even AI could easily replicate.
Cons
Retainr support is horrible and there are very few integrations available. The training videos are also outdated. The digital presence is almost nonexistent and there is a lack of helpful resources from others on how to use the platform. I am honestly shocked.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
5
Functionality
6
E-Learning, 51-100 employees
Free Trial
“Didn't work for me”
Pros
I do not have much positive to say about it. The product is too expensive and it did not take the feedback seriously. Instead of addressing the issues you kept pushing without making any real improvements.
Cons
The price was too high for me so I ended up canceling my subscription a few months ago.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
6
Functionality
6
Frequently Asked Questions
Does Retainr software offer an API?
Yes, Retainr provides API access to enable custom integrations and enhance workflow automation.
Does Retainr have a mobile app?
Yes, Retainr does offer a dedicated mobile app.
Who are the typical users of Retainr?
Typical users include e-commerce businesses, retail companies, and digital marketing agencies focused on customer retention and automation.
What language does Retainr support?
Retainr primarily supports English language.
What other apps does Retainr integrate with?
Retainr integrates with multiple platforms, including Zapier, Webhooks, Stripe, PayPal, and Razorpay, enabling smooth workflows and transactions.
What level of support does Retainr software offer?
Retainr offers email and phone support, along with comprehensive documentation.
What types of pricing plans does Retainr offer?
Retainr offers flexible pricing based on your business needs. The Freelancer plan costs $99/month, ideal for solo users. The Team plan at $159/month supports small agencies, while the Startup plan at $367/month suits growing teams. Request a Retainr price quote for details.