Last Updated
Overview
Silvertool CRM stands as a robust customer relationship management (CRM) application engineered to empower businesses by centralizing and optimizing customer interactions. Though data export can be complex, the platform makes up for it with no-code flexibility, intuitive design, and its profound customizability.
Overall Rating
Based on 8 users reviews
4.5
Rating Distribution
Positive
88%
Neutral
13%
Negative
0%
Starting Price
Custom
Silvertool CRM Specifications
- Contact Management
- Lead Management
- Opportunity Management
- Sales Forecasting
What Is Silvertool CRM?
Silvertool CRM functions as a comprehensive application, accessible from any internet-connected device, providing significant flexibility and remote access capabilities for distributed teams. The platform offers dual deployment models: on-premises, where the software is hosted on a company's servers, granting maximum control over data and infrastructure, and on-demand (SaaS), a model that reduces IT overhead and ensures automatic updates and maintenance. This explicit offering of both deployment options is a deliberate strategic choice, catering to a broader spectrum of businesses.
Silvertool CRM Pricing
Silvertool CRM offers the following pricing plan:
- Feature-Based Plan: €43/month/feature
Disclaimer: The pricing has been sourced from third-party websites and is subject to change.
Silvertool CRM Integrations
The Silvasoft software supports integration with multiple systems and platforms, such as:
- Google Maps
- Spot-Hit
- Power BI
Who Is Silvertool CRM For?
Silvertool CRM is ideal for a wide range of businesses, industries and teams, including:
- SMEs and mid-sized businesses
- Field service and logistics companies
- Sales and customer support teams
Is Silvertool CRM Right For You?
Silvertool CRM is an ideal choice if your organization is seeking a comprehensive yet affordable CRM solution that can scale with growth. Silvertool CRM features are well-suited for businesses prioritizing extensive customization without complex coding, allowing the CRM to seamlessly integrate with unique operational workflows.
Still doubtful if Silvertool CRM is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.
Silvertool CRM Features
Standard Modules
These modules provide a complete customer/prospect view, centralizing all relevant data for a 360-degree understanding. They include daily activity management, customizable dashboards, and portfolio management for business opportunities. This comprehensive nature helps consolidate various departmental functions within one platform.
Dynamic Vision
Features like agendas and schedules provide comprehensive tools for planning and tracking. A robust query tool and statistical editions enable advanced reporting and analysis. Decision-making tools offer actionable insights, while Google Maps integration enhances sales and service planning. The system adapts across devices and user roles.
Connectors
Silvertool can dynamically integrate data from various external sources, allowing for easy exploitation within the CRM application. This includes the integration of plug-ins with APIs of complementary products, enhancing data flow and functionality. Key connectors include Microsoft Exchange, Google, and Power BI.
Silvertool-Builder
This powerful tool empowers users with a form designer, list designer, and report generator to create custom elements fitting specific data capture and reporting needs. It also includes capabilities for data export/import/merge and mass data processing, facilitating efficient management of large datasets without programming expertise.
Add-Ons
Add-ons like Silvertool-Disconnected offer robust offline capabilities for complete mobility, allowing users to work without an internet connection. Other add-ons, such as Silvertool-HTTP, Silvertool-FTP, Silvertool-Drive, and Silvertool-Babel enhance integration with existing IT infrastructure and facilitate connectivity, further extending the CRM's reach.
Pros And Cons of Silvertool CRM
Pros
Customizable without coding
Keeps all client info in one place
Fast and helpful support
Works offline when needed
Cons
Support replies can be slow
Marketing tool is hard to use
Silvertool CRM Reviews
Total 8 reviews
4.5
All reviews are from verified customers
Rating Distribution
5
Stars63%
4
Stars25%
3
Stars13%
2
Stars0%
1
Stars0%
Share your experience
IT, N/A employees
Less than 6 months
“All in one crm platform”
Pros
I use Silvertool CRM as our all in one solution to create a fully customized internal CRM customized specifically for our needs.
Cons
I've noticed that when I reach out for help, the support team doesn't always reply quickly. I'd appreciate faster responses especially when I'm stuck mid task.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
7
Functionality
10
Custom Product, N/A employees
More than a year
“Suits small teams”
Pros
One thing that stands out for me is how fluid the navigation feels and how clearly I can view company profiles, it helps me work faster.
Cons
Exporting files has been frustrating. I often spend more time than I should just trying to figure out the right way to get the data out.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
8
Functionality
8
Manufacturing, N/A employees
More than a year
“Works Great for Tracking and Sharing”
Pros
I'm able to constantly track customer revenue, share information with all colleagues and follow up on complaints easily.
Cons
It would be nice if we weren't limited on the number of points when using the Google Maps feature in the company section. I use that quite a bit and I find difficulty in the middle of a task when it hits the maximum limit.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Frequently Asked Questions
Who are the typical users of Silvertool CRM?
Silvertool CRM is well-suited for a diverse range of businesses and teams, including SMEs, mid-sized companies, field service and logistics providers, as well as sales and customer support teams.
Does Silvertool CRM have a mobile app?
No, it does not have a mobile application.
Does Silvertool CRM offer an API?
Yes, Silvertool CRM offers API integration capabilities.
What level of support does Silvertool CRM offer?
Silvertool CRM offers support on the phone and via email.
What other apps does Silvertool CRM integrate with?
Silvertool CRM supports integration with a variety of platforms, including Google Maps, Spot-Hit, and Power BI.
What language does Silvertool CRM support?
Silvertool CRM is primarily available in French.
What types of pricing plans does Silvertool CRM offer?
Silvertool CRM follows a feature-based pricing model, starting at €43 per month for each selected feature. You can request a custom Silvertool CRM cost quote tailored to match your specific business needs.