SPREAD
Last Updated
Overview
SPREAD offers a marketing-focused customer relationship management (CRM) platform that helps e-commerce businesses engage customers through automation, loyalty tools, and interactive campaigns. While it lacks traditional sales pipeline features, its ready-to-use activations, multichannel messaging, and segmentation tools make it a strong choice for marketing-driven teams.
SPREAD Specifications
- Contact Management
- Customer Communication Tracking
- Customer Segmentation
- Workflow Automation
SPREAD Features
Marketing Automation
SPREAD streamlines marketing by automating customer journeys, including abandoned cart emails, welcome messages, and re-engagement flows. Campaigns can be behavior-triggered, helping businesses deliver timely, personalized experiences that increase conversion rates and reduce manual workload across all touchpoints.
CRM And Segmentation
The platform offers a robust customer relationship management system with advanced segmentation tools. Businesses can organize customer data effectively, build targeted groups, and send relevant messages that resonate with each segment, enhancing engagement and boosting campaign performance across marketing channels.
Email And SMS Marketing
SPREAD enables businesses to run personalized, multichannel campaigns via email and SMS. Users can design, schedule, and track communications to reach customers through their preferred channels, improving open rates, conversion potential, and the overall impact of marketing efforts.
Loyalty Program
The software empowers businesses to build interactive loyalty programs using customizable missions and rewards. Customers earn points for various actions beyond purchases, while a branded portal offers access to rewards, point balances, and challenges, creating a seamless online and offline engagement experience.
Campaign Catalog
SPREAD features 70 ready-to-use marketing campaigns tailored for every stage of the customer lifecycle. These campaigns help teams quickly launch contests, surveys, and promotions, eliminating setup complexity while ensuring variety, consistency, and audience engagement through structured, proven formats.
Pros And Cons of SPREAD
Pros
All-in-one platform centralizes CRM, automation, campaigns
Intuitive, clean interface with user-friendly navigation
Strong customer support with strategic guidance offered
Cons
Limited flexibility in native reporting features
Some advanced analytics require external tools
SPREAD Reviews
Total 1 reviews
4
All reviews are from verified customers
Rating Distribution
5
Stars0%
4
Stars100%
3
Stars0%
2
Stars0%
1
Stars0%
Share your experience
Media, 1-10 employees
“Excellent CRM for Growing Businesses”
Pros
I find this platform incredibly easy to navigate compared to other options out there. The interface is clean and well organized which makes monitoring everything easy. The activity tracking feature is spot on and really reliable.
Cons
The only downside is there's no free version available which is a bit disappointing.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
9
Functionality
8
Frequently Asked Questions
Who are the typical users of SPREAD?
SPREAD is designed for e-commerce businesses, multichannel retailers, and tourism professionals.
What types of pricing plans does SPREAD offer?
The starting price for SPREAD is €180/month for 2,500 contacts. Get a detailed SPREAD cost breakdown tailored to your specific requirements.
What other apps does SPREAD integrate with?
SPREAD integrates with Magento, Shopify, WooCommerce, PrestaShop, and 42Stores.
Does SPREAD offer an API?
Yes, SPREAD offers an API.
What language does SPREAD support?
SPREAD software is primarily available in English and French.
What level of support does SPREAD offer?
SPREAD provides responsive customer support through a dedicated customer success manager, live chat, and a contact form to assist users effectively.
Does SPREAD have a mobile app?
No, SPREAD does not offer a dedicated mobile app.