Star CRM

Star CRM

2 Review(s)

Overview

Star CRM software offers modular tools for managing sales, service, and marketing from one platform. Although, its interface can feel outdated compared to newer systems, nonetheless, its flexibility, multilingual support, and customizable modules make it a practical option for businesses needing an all-in-one customer relationship management (CRM) solution.

Overall Rating

Based on 2 users reviews

5

Rating Distribution

Positive

100%

Neutral

0%

Negative

0%

Starting Price
Custom

Star CRM Specifications

Contact Management

Lead Management

Opportunity Management

Sales Forecasting

View All Specifications

What Is Star CRM?

Star CRM is a cloud-based platform built on Oracle Cloud Infrastructure, designed for midsized businesses across sectors like retail, manufacturing, and services. It caters to teams needing unified systems for sales, customer service, marketing, and loyalty, helping to break down data silos and streamline workflows.

By centralizing customer interactions, it addresses common pains such as fragmented communication and inefficient support processes. Its scalable architecture and sector-focused approach make it a practical choice for businesses aiming to improve operational efficiency.

Star CRM Pricing

Star CRM cost will differ depending on your organization type and needs. Users can get a personalized Star CRM pricing quote for the plan best suited to their requirements.

Star CRM Integrations

Star CRM software seamlessly integrates with various applications, including:

  • Avaya
  • Sangoma
  • Genesys
Watch a free Star CRM demo to learn more about its integrations.

Who Is Star CRM For?

The platform supports medium-sized organizations and is suitable for a broad range of industries, such as:

  • Sales and marketing
  • Computer and network security
  • Hospitality
  • Insurance
  • Food and beverage

Is Star CRM Right For You?

If you’re looking for a CRM that improves team coordination, enhances customer engagement, and increases productivity, then Star CRM software can be a good option. It helps reduce operational inefficiencies, shortens response times, and ensures data consistency across departments.

Its cloud-based structure adds flexibility, while customizable modules make it adaptable to different business needs, making it a practical solution for growing organizations.

Still not sure if Star CRM is right for you? Our support staff is available at (661) 384-7070 to help you make the right choice.

Star CRM Features

STARDriver service desk is a modern, multi-channel help desk platform designed for customer service teams. It supports case management, contact center operations, and outbound call handling. With robust ticketing and efficient workflows, it ensures streamlined service delivery and faster resolution times.

See How It Works

This feature empowers sales teams to efficiently manage leads, opportunities, appointments, and quotations. It centralizes pipeline activities, ensuring clarity and control over deals. The intuitive interface supports better forecasting and accelerates sales cycles, helping teams convert more prospects into customers.

See How It Works

STARDriver campaign manager delivers a robust 70% out-of-the-box solution that requires just 30% customization. It simplifies campaign setup and execution, minimizing time spent on configuration and allowing teams to focus on driving impactful marketing activities.

See How It Works

STARDriver loyalty manager powers customer acquisition and retention with features like membership and points tracking, automated cross-sell/up-sell campaigns, referral incentives, and churn-mitigation tools. It centralizes program management, boosting engagement and long-term customer loyalty.

See How It Works

Pros And Cons of Star CRM

Pros

  • Improves customer relationship tracking and management

  • Increases sales by offering better insight

  • Easy to understand and user-friendly

Cons

  • Requires consistent strategic oversight to succeed, according to software users

  • Occasional glitches in software updates

Star CRM Reviews

Total 2 reviews

5

All reviews are from verified customers

Rating Distribution

5

Stars

100%

4

Stars

0%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Share your experience

BP

Bipin P.

Sales, 11-50 employees

5.0
April 2024

Saves us a lot of money!

Pros

I've seen significant improvements in our cloud setup since making the switch. The infrastructure issues we were dealing with are basically resolved now and we are saving about 30% on costs which is huge for our budget. Oracle Cloud Infrastructure has been solid for our needs and APEX makes development much more convenient than what we had before.

Cons

Managing customer relationships poorly really hurts the bottom line. When your reputation takes a hit, referrals dry up and you start losing potential sales. Then your existing clients begin leaving too which puts you in a tough spot.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

A

Anonymous

Mid Market, 101-500 employees

5.0
September 2023

Keeps track of our customer conversations

Pros

This tool makes it really easy to keep track of all our customer conversations and manage relationships with prospects. The communication tracking features are solid and help us stay organized with our client interactions.

Cons

I haven't run into any issues so far but we will see what happens down the road.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Frequently Asked Questions

Star CRM is used by hospitality, insurance, food and beverage, and several other industries.

Star CRM offers email and contact forms.

Star CRM integrates with Avaya, Sangoma, Genesys and many others.

Yes, Star CRM has a mobile app.

The vendor site does not mention whether it offers an API.

Star CRM primarily offers support in the English language.

Star CRM price depends on unique business needs. Users can get a custom Star CRM cost quote accordingly.