Last Updated
Overview
Star CRM software offers modular tools for managing sales, service, and marketing from one platform. Although, its interface can feel outdated compared to newer systems, nonetheless, its flexibility, multilingual support, and customizable modules make it a practical option for businesses needing an all-in-one customer relationship management (CRM) solution.
Overall Rating
Based on 2 users reviews
5
Rating Distribution
Positive
100%
Neutral
0%
Negative
0%
Starting Price
Custom
Star CRM Specifications
- Contact Management
- Lead Management
- Opportunity Management
- Sales Forecasting
What Is Star CRM?
Star CRM is a cloud-based platform built on Oracle Cloud Infrastructure, designed for midsized businesses across sectors like retail, manufacturing, and services. It caters to teams needing unified systems for sales, customer service, marketing, and loyalty, helping to break down data silos and streamline workflows.
By centralizing customer interactions, it addresses common pains such as fragmented communication and inefficient support processes. Its scalable architecture and sector-focused approach make it a practical choice for businesses aiming to improve operational efficiency.
Star CRM Pricing
Star CRM Integrations
Star CRM software seamlessly integrates with various applications, including:
- Avaya
- Sangoma
- Genesys
Who Is Star CRM For?
The platform supports medium-sized organizations and is suitable for a broad range of industries, such as:
- Sales and marketing
- Computer and network security
- Hospitality
- Insurance
- Food and beverage
Is Star CRM Right For You?
If you’re looking for a CRM that improves team coordination, enhances customer engagement, and increases productivity, then Star CRM software can be a good option. It helps reduce operational inefficiencies, shortens response times, and ensures data consistency across departments.
Its cloud-based structure adds flexibility, while customizable modules make it adaptable to different business needs, making it a practical solution for growing organizations.
Still not sure if Star CRM is right for you? Our support staff is available at (661) 384-7070 to help you make the right choice.
Star CRM Features
STARDriver Service Desk
STARDriver service desk is a modern, multi-channel help desk platform designed for customer service teams. It supports case management, contact center operations, and outbound call handling. With robust ticketing and efficient workflows, it ensures streamlined service delivery and faster resolution times.
STARDriver Sales Manager
This feature empowers sales teams to efficiently manage leads, opportunities, appointments, and quotations. It centralizes pipeline activities, ensuring clarity and control over deals. The intuitive interface supports better forecasting and accelerates sales cycles, helping teams convert more prospects into customers.
STARDriver Campaign Manager
STARDriver campaign manager delivers a robust 70% out-of-the-box solution that requires just 30% customization. It simplifies campaign setup and execution, minimizing time spent on configuration and allowing teams to focus on driving impactful marketing activities.
STARDriver Loyalty Manager
STARDriver loyalty manager powers customer acquisition and retention with features like membership and points tracking, automated cross-sell/up-sell campaigns, referral incentives, and churn-mitigation tools. It centralizes program management, boosting engagement and long-term customer loyalty.
Pros And Cons of Star CRM
Pros
Improves customer relationship tracking and management
Increases sales by offering better insight
Easy to understand and user-friendly
Cons
Requires consistent strategic oversight to succeed, according to software users
Occasional glitches in software updates
Star CRM Reviews
Total 2 reviews
5
All reviews are from verified customers
Rating Distribution
5
Stars100%
4
Stars0%
3
Stars0%
2
Stars0%
1
Stars0%
Share your experience
Sales, 11-50 employees
“Saves us a lot of money!”
Pros
I've seen significant improvements in our cloud setup since making the switch. The infrastructure issues we were dealing with are basically resolved now and we are saving about 30% on costs which is huge for our budget. Oracle Cloud Infrastructure has been solid for our needs and APEX makes development much more convenient than what we had before.
Cons
Managing customer relationships poorly really hurts the bottom line. When your reputation takes a hit, referrals dry up and you start losing potential sales. Then your existing clients begin leaving too which puts you in a tough spot.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Mid Market, 101-500 employees
“Keeps track of our customer conversations”
Pros
This tool makes it really easy to keep track of all our customer conversations and manage relationships with prospects. The communication tracking features are solid and help us stay organized with our client interactions.
Cons
I haven't run into any issues so far but we will see what happens down the road.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Frequently Asked Questions
Who are the typical users of Star CRM software?
Star CRM is used by hospitality, insurance, food and beverage, and several other industries.
What level of support does Star CRM offer?
Star CRM offers email and contact forms.
What other apps does Star CRM integrate with?
Star CRM integrates with Avaya, Sangoma, Genesys and many others.
Does Star CRM have a mobile app?
Yes, Star CRM has a mobile app.
Does Star CRM offer an API?
The vendor site does not mention whether it offers an API.
What language does Star CRM support?
Star CRM primarily offers support in the English language.
What types of pricing plans does Star CRM offer?
Star CRM price depends on unique business needs. Users can get a custom Star CRM cost quote accordingly.