TDF CRM

TDF CRM

7 Review(s)

Overview

TDF CRM offers distribution-focused teams a complete view of their customers through seamless ERP connections, AI tools, and built-in reporting. It’s less suited for businesses needing heavy customization, but if you want reliable, out-of-the-box performance without the IT hassle, this is a solution worth considering.

Overall Rating

Based on 7 users reviews

4.6

Rating Distribution

Positive

86%

Neutral

14%

Negative

0%

Starting Price
Custom

TDF CRM Specifications

Contact Management

Lead Management

Opportunity Management

Sales Forecasting

View All Specifications

What Is TDF CRM?

TDF CRM, now rebranded as White Cup CRM, is a revenue intelligence platform built specifically for the unique needs of wholesale distributors. It centralizes customer, sales, and product data from your enterprise resource planning (ERP) into a single, accessible system.

By leveraging sales automation and distributor-focused Artificial Intelligence (AI), the platform helps sales teams identify their best opportunities, and automate follow-ups based on customer buying patterns.

TDF CRM Pricing

The vendor offers a transparent, all-inclusive pricing model based on a single flat fee determined by a company's annual revenue. Request a personalized TDF CRM pricing quote for your business today!

TDF CRM Integrations

The software supports out-of-the-box integration with multiple enterprise systems and platforms, such as:

Watch the TDF CRM demo to learn more about its integration arrangements.

Who Is TDF CRM For?

TDF CRM is mainly designed for the distribution industry.

Is TDF CRM Right For You?

If your distribution business is struggling with generic software, TDF CRM may be the right fit. It moves beyond basic contact management to offer a fully integrated CRM, BI, and AI platform. Its standout advantage lies in its all-inclusive pricing model and deep, out-of-the-box ERP integration, which provides a comprehensive view of customer activity to drive revenue. This purpose-built approach ensures your entire team has the data and tools needed to win more deals.

Still doubtful if TDF CRM is the right fit for you? Connect with our customer support staff at (800) 295-0411 for further guidance.

TDF CRM Features

Using TDF CRM, you can automate follow-ups and streamline tasks triggered by key ERP data points like order status and customer buying patterns. This system allows you to route leads effectively, track opportunity stages for better pipeline management, and align sales and marketing goals.

See How It Works

I The AI-powered ‘Next Best Actions’ feature increases order value by providing tailored product recommendations and timely reordering reminders based on customer purchase history. It also helps convert slow-moving stock into sales with targeted, automated promotions to protect margins.

See How It Works

TDF CRM brings together all relevant customer information—including purchase histories, online shopping behavior, account notes, and sales activities—into a centralized view. This ensures sales, account management, and customer service teams can make every interaction productive and informed.

See How It Works

Integrated with ‘White Cup BI,’ the platform provides over 40 pre-built dashboards and more than 1,100 ready-made reports. This allows teams to instantly access insights on sales performance, customer trends, and vendor metrics without needing custom reports from IT.

See How It Works

Pros And Cons of TDF CRM

Pros

  • Easy to customize workflows to match processes

  • Responsive to customer feedback and needs

  • Helps Improve product functionality and performance

Cons

  • Interface can feel outdated and clunky

  • Lacks mobile access functionality

TDF CRM Reviews

Total 7 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

71%

4

Stars

14%

3

Stars

14%

2

Stars

0%

1

Stars

0%

Share your experience

A

Anonymous

Mid Market, 51-100 employees

3.0
August 2024

Great Design with excellent support

Pros

It is really easy to use and navigate, plus having the mobile app makes everything so much more convenient as I can get things done on the go without any hassle.

Cons

Well the desktop and web versions do not always sync up which can be annoying. Some features that should work just don't and there is no solid marketing or mailing tools built in. Plus the reporting system feels outdated and is hard to use making it frustrating to get the information I need.

Rating Distribution

Ease of use

5

Value for money

7

Customer Support

7

Functionality

5

VK

Vicky K.

Small Business, 11-50 employees

4.0
April 2023

Need improvements

Pros

I like how much customer data I can access through the CRM and the sync with our central database is really helpful as it gives our sales team even more detailed customer insights to work with.

Cons

The desktop and mobile versions feel like completely different platforms and I have run into several glitches that disrupt my workflow.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

6

DK

David K.

Small Business, 11-50 employees

5.0
September 2022

Helps sales and marketing teams improve promotions and customer experience

Pros

The integrated system fits perfectly with our companys digital and sales strategy. Everything works together smoothly making the process much easier and more efficient.

Cons

TDF CRM specialized tools and features are great but they come with a high price tag and I feel like maintaining everything gets more expensive as time goes on making it a costly investment in the long run.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

Frequently Asked Questions

Yes, it offers an API.

TDF CRM offers support through a customer support portal.

Businesses operating in the distribution industry benefit from TDF CRM features.

TDF CRM software integrates with various third-party systems, including Magento, Shopify, BigCommerce, and WooCommerce.

Yes, it offers a mobile application.

The software supports the English language.

TDF CRM price depends on the company’s annual revenue. Get in touch for a TDF CRM cost estimate.