Last Updated
Overview
TeamSystem Enterprise CRM combines customer management with integrated ERP functions. While some users note that the accounting modules feel less flexible, the platform makes up for it with configurable workflows, real-time reporting, and cloud accessibility. This makes it suitable for businesses seeking centralized control and automation.
Overall Rating
Based on 11 users reviews
3.8
Rating Distribution
Positive
82%
Neutral
9%
Negative
9%
Starting Price
Custom
TeamSystem Enterprise CRM Specifications
- Contact Management
- Lead Management
- Opportunity Management
- Sales Forecasting
What Is TeamSystem Enterprise CRM?
TeamSystem Enterprise CRM is a web-based customer relationship management solution that helps companies manage both existing and potential customers. The platform centralizes customer data and processes, enabling shared agendas, collective tracking of activities, and streamlined communication across teams. It supports the complete sales cycle from lead generation and quote creation to order and invoice management while offering marketing automation, upselling, and cross selling tools to improve efficiency and growth.
TeamSystem Enterprise CRM Pricing
TeamSystem Enterprise CRM Integrations
The software supports integration with multiple systems and platforms, such as:
- MailUp
- VOIspeed
Who Is TeamSystem Enterprise CRM For?
The software is ideal for a wide range of industries and sectors, including:
- Trade and services
- Manufacturing
- Fashion supply chain
- Retail and large-scale distribution
- Construction
Is TeamSystem Enterprise CRM Right For You?
Are you looking for a CRM that centralizes customer data, streamlines operations, and grows with your business? TeamSystem Enterprise CRM software is a strong fit for medium to large companies needing seamless integration with ERP systems and complete control over sales, marketing, and service workflows.
It solves common pain points like disjointed communication and inefficient lead tracking. With enterprise-level security and scalability, it supports complex structures and multichannel processes with ease.
Still have questions about TeamSystem Enterprise CRM? Call us at (661) 384-7070 for more details and personalized assistance.
TeamSystem Enterprise CRM Features
Collaborative CRM
This feature provides a full suite of services and automations for managing the customer base and strategically planning company resources. It establishes a unified environment where teams can access shared data and schedules, improving internal coordination and ensuring a consistent and well-informed approach to all customer interactions.
Pre-Sales Management
Designed to enhance the daily operations of sales teams, this feature introduces powerful sales force automation tools. It optimizes commercial processes by streamlining lead management and tracking opportunities effectively. This allows sales representatives to focus their efforts on high-value activities, accelerating the sales cycle and boosting conversion rates.
Post-Sales CRM
The software offers comprehensive help desk management, providing a 360-degree view of the customer for both sales and technical staff. By centralizing ticket management and support history, it ensures that customer issues are resolved promptly and efficiently, which helps prevent customer dissatisfaction and identifies potential upselling opportunities.
Business Process Management (BPM)
With this feature workflow automation capabilities are added to the CRM to manage specific business areas with precision. It allows for the configuration of automated flows for commercial activities, ticket management according to service level agreements (SLAs), and document protocols. This reduces manual effort and ensures that key business processes are executed consistently and efficiently.
Service Management
TeamSystem Enterprise CRM software manages the entire lifecycle of service, maintenance, or rental contracts for company assets. It provides tools for planning interventions and managing the technical machine park. This organized approach to service delivery ensures that contractual obligations are met, leading to increased customer loyalty and stable recurring revenue streams.
Pros And Cons of TeamSystem Enterprise CRM
Pros
Batch management of documents
Easy-to-read payroll charts
Fast and effective support system
Cons
Slow performance in cloud mode
Limited customization for a few advanced features
TeamSystem Enterprise CRM Reviews
Total 11 reviews
3.8
All reviews are from verified customers
Rating Distribution
5
Stars18%
4
Stars64%
3
Stars9%
2
Stars0%
1
Stars9%
Share your experience
Machinery, 11-50 employees
More than a year
“Avoid this enterprise”
Pros
Honestly it is not user friendly at all. As the system feels overly complicated. In short I did not like anything about it.
Cons
The biggest downside is the customer support which is handled by different, untrained people each time. They often take days to respond. The administration sends invoices without justification and if we try to contest it, they block the service without listening to our reasons and the people answering the phone either don't understand or refuse to understand what is being said. In short communication is difficult.
Rating Distribution
Ease of use
2
Value for money
2
Customer Support
1
Functionality
2
Farming, 1-10 employees
More than a year
“Perfect management tool”
Pros
I am really impressed with the completeness of the product especially the new support system. I think its incredibly fast and efficient making it easy to get help whenever needed.
Cons
Well I feel like the system's speed when working in the cloud could be improved.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
10
Functionality
10
E-Learning, 11-50 employees
Less than a year
“Basic functions that work well”
Pros
The payroll related charts are easy to read and I can quickly access other useful data like unique certifications which I like about it.
Cons
Sometimes, i felt like changing the password is a bit of a hassle.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
8
Functionality
8
Frequently Asked Questions
What types of pricing plans does TeamSystem Enterprise CRM offer?
TeamSystem Enterprise CRM price is customized according to business requirements. Request a personalized TeamSystem Enterprise CRM cost breakdown your business needs.
What level of support does TeamSystem Enterprise CRM offer?
TeamSystem provides multi-channel support through the MySupport portal, which includes a centralized help‑desk ticket system, phone assistance via a dedicated line, and a rich library of documents and procedures for self-service troubleshooting.
Does TeamSystem Enterprise CRM offer an API?
Yes, TeamSystem Enterprise CRM offers an API.
Who are the typical users of TeamSystem Enterprise CRM?
Typical users that benefit from TeamSystem Enterprise CRM features include companies in manufacturing, distribution, wholesale, professional services, technology, and retail sectors.
Does TeamSystem Enterprise CRM have a mobile app?
No, the software does not have a mobile app.
What other apps does TeamSystem Enterprise CRM integrate with?
The software integrates with MailUp, VOIspeed, and mass-email platforms.
What language does TeamSystem Enterprise CRM support?
The software is primarily available in Italian.