Overview
Tenfold equips agents with real-time insights, automation, and collaboration tools to strengthen customer relationships. It minimizes manual data entry and improves overall responsiveness. While advanced analytics categories could be more refined, its automation engine and contextual assistance help deliver timely, informed, and efficient service.
Overall Rating
Based on 14 users reviews
4.4
Rating Distribution
Positive
93%
Neutral
7%
Negative
0%
Starting Price
Custom
Tenfold Specifications
Contact Management
Lead Management
Opportunity Management
Customer Communication Tracking
What Is Tenfold?
Tenfold is a cloud-based customer relationship management (CRM) platform that helps businesses improve customer interactions and increase agent efficiency. It offers real-time caller identification, automatic call logging, and workflow automation, giving agents instant access to relevant customer information. Small to large organizations can reduce response times, cut down manual data entry, and handle customer inquiries more effectively. By providing the right context at the right moment, teams can deliver faster, more informed, and personalized service, ultimately enhancing overall customer satisfaction.
Tenfold Pricing
Tenfold offers customized pricing tailored to the organization's needs and required features. These plans are as follows:
- Essentials
- Advanced
- Custom
Tenfold Integrations
The software supports integration with multiple systems and platforms, such as:
- Salesforce
- Microsoft Dynamics 365
- ServiceNow
- Bullhorn
Who Is Tenfold For?
Tenfold is ideal for a wide range of industries and sectors, including:
- Insurance
- Healthcare
- Financial services
- Retail
Is Tenfold Right For You?
Looking for a smarter way to handle calls and reduce repetitive tasks? Tenfold equips agents with instant caller recognition, automation tools, and workflow compression to improve service speed and consistency. By presenting the right context at the right time, the platform helps teams focus on meaningful conversations that strengthen customer relationships.
Tenfold ensures GDPR compliance with annual SOC 2 Type 2 audits for reliable security. It supports enterprise-level scalability with strong encryption and data protection. Trusted by leading brands including Disney, Prudential, and Cargill, Tenfold is designed to enhance customer interactions across industries.
Need more clarity on Tenfold? Contact us at (661) 384-7070, our team is available to guide you.
Tenfold Features
Tenfold software automatically identifies inbound callers and opens their CRM file. Agents gain instant, one-click access to the customer’s full company account file and case history. This reduces repetitive searches, helps teams respond quickly, and ensures customer interactions are informed and consistent.
The platform’s Automation Engine manages repetitive tasks and simplifies workflows. Agents can focus entirely on customer interactions while routine processes are handled automatically. This improves response times, minimizes errors, and helps teams deliver more organized and timely service across all customer touchpoints.
Tenfold features a scroll-and-click interface, flexible directory structures, and useful shortcuts that compress workflows. Agents navigate tasks more efficiently and locate relevant information quickly. By streamlining the interface and reducing unnecessary steps, the platform improves productivity while maintaining accuracy and quality in customer interactions.
The platform allows teams to share contextual customer information when it matters most. Automatic call logging, note-taking, and bookmark transfers simplify handoffs and coordination between agents. Teams can work together effectively, maintain continuity across interactions, and ensure that customers receive consistent and accurate support.
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