Last Updated Aug 8, 2025

Overview

UCRM is a cloud-based platform built to streamline customer management, sales, and marketing tasks. It may lack advanced enterprise customization but compensates with strong automation tools, a user-friendly interface, and affordable pricing for small to mid-sized business operations.

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What Is UCRM?

UCRM is a customer management platform designed for small and mid-sized businesses seeking an all-in-one solution to manage leads, automate workflows, and enhance client communication. It combines contact management, project scheduling, invoicing, and marketing tools within a single dashboard. With its user-friendly interface and practical features, UCRM helps businesses stay organized, save time, and improve overall efficiency across sales, service, and customer engagement operations.

UCRM Pricing

UCRM offers a flexible pricing model designed to suit different business needs. You can request a customized UCRM cost quote based on your specific requirements.

UCRM Integrations

The software supports integration with multiple systems and platforms, such as: 

Watch the UCRM demo to learn more about its integration arrangements.

Who Is UCRM For?

UCRM software is ideal for professionals across various industries, including:

  • Small to mid-sized businesses
  • Service-based companies
  • Sales and marketing teams
  • Organizations with recurring billing needs
  • Businesses seeking a simple, all-in-one CRM solution

Is UCRM Right For You?

UCRM is a great option if you’re looking for a simple yet powerful CRM solution without the bloat. It’s ideal for service businesses that need to track leads, send invoices, and manage appointments. With strong automation features and built-in billing, it serves as a convenient one-stop-shop for growing teams.

Still doubtful if UCRM software is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.

Pros And Cons of UCRM

Pros

  • Integrated invoicing and payment gateways simplify recurring billing workflows

  • Automated service suspension controls reduce administrative overhead effectively

  • Real‑time network monitoring and traffic shaping improve service reliability

  • Scheduling and ticketing tools organize jobs with clear accountability

Cons

  • Lacks advanced enterprise-level customization and complex feature options

  • Occasional interface updates may disrupt established user workflows

Frequently Asked Questions

Yes, UCRM offers an API for data import, retrieval, device shaping, service suspension, and payment integration.

The base version of UCRM is available in English, but multilingual support through community translations adds Spanish, Portuguese (EU/Brazil), German, Dutch, Latvian, Swedish, Turkish, Catalan, and other languages

Support is primarily community-driven via forums and documentation; no official dedicated support team.

UCRM supports integration with Stripe, PayPal, Authorize.Net, IPpay, and MercadoPago.

UCRM is built for professionals across various industries, including small to mid-sized businesses, service providers, and sales teams. It's ideal for those needing recurring billing support and a simple, all-in-one CRM to manage clients, invoicing, and operations.

Yes, UCRM offers a mobile app designed for administrators and technicians, enabling client, service, and invoice access on Android devices; clients still use mobile browsers.

UCRM offers customized pricing based on business needs and capabilities. Get UCRM price quote.