Last Updated
Overview
Veeva CRM provides a specialized platform for life sciences, streamlining compliant engagement with healthcare professionals. While the system requires frequent, disruptive user log-ins, its intuitive interface and comprehensive 360-degree customer view make it a powerful, industry-specific choice for driving commercial excellence and strengthening HCP relationships.
Overall Rating
Based on 8 users reviews
4.6
Rating Distribution
Positive
100%
Neutral
0%
Negative
0%
Starting Price
Custom
Veeva CRM Specifications
- Contact Management
- Lead Management
- Opportunity Management
- Customer Communication Tracking
What Is Veeva CRM?
Veeva CRM is the industry-leading cloud platform designed specifically for the global life sciences sector. It empowers pharmaceutical, biotech, and medical device companies to strengthen relationships with healthcare professionals (HCPs). It achieves this by providing a complete view of customer interactions and streamlining commercial processes with hundreds of built-in compliance features. The platform is tailored for organizations of all sizes, from emerging biotechs to the world's largest enterprises, ensuring compliant and effective engagement.
Veeva CRM Pricing
The Veeva CRM pricing is subscription-based and depends on factors like the number of users and the specific modules required.
- Veeva CRM – Starting at $200/user/month
Disclaimer: The pricing has been sourced from third-party websites and is subject to change.
Veeva CRM Integrations
The software supports integration with multiple systems and platforms, such as:
- Microsoft Teams
- SAP Concur
- Salesforce Marketing Cloud
- Outlook
- OpenData
Who Is Veeva CRM For?
Veeva CRM is ideal for a wide range of industries and sectors, including:
- Pharmaceuticals
- Biotechnology
- MedTech
- Contract services organizations
Is Veeva CRM Right For You?
Veeva CRM is the definitive choice for life sciences organizations seeking more than just a customer management tool. Its standout strength is providing a single, unified commercial platform where sales, medical, and marketing teams collaborate using shared data and compliant content. This industry-specific design, recognized with leadership awards from firms like Forbes and Nucleus Research, ensures that every interaction is effective and adheres to strict regulatory standards.
Are you still not sure about Veeva CRM and need expert advice to make an informed decision? Reach out to us at (661) 384-7070 now.
Veeva CRM Features
Events Management
This module provides end-to-end management for the entire event lifecycle, from speaker programs to advisory boards. It streamlines planning, budgeting, attendee management, and content delivery, ensuring all activities are compliant and captured directly within the CRM for a complete HCP view.
Campaign Management
This application simplifies non-personal promotion by synchronizing marketing and sales efforts. It enables users to create and execute orchestrated campaigns with targeted emails and digital content, ensuring consistent, compliant messaging, and providing field teams with full visibility and control.
Alignment And Coordination
’Veeva Align’ modernizes field planning by streamlining roster management and territory assignments. It enables dynamic adjustments to market changes, ensuring field resources are precisely allocated and omnichannel engagement is coordinated from a single source of truth for all alignments.
Analytics
The ‘Nitro’ analytics platform accelerates data-driven decision-making by consolidating commercial data from Veeva and third-party sources. It provides pre-built connectors and integrated visualization tools, empowering users to explore insights without relying on separate business intelligence (BI) systems.
Pros And Cons of Veeva CRM
Pros
Deep customization for market needs
Comprehensive 360-degree view of customers
Industry-specific HCP engagement tools
Cons
Lacks automatic, requires manual data sync
Requires frequent, disruptive user log-ins
Veeva CRM Reviews
Total 8 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars63%
4
Stars38%
3
Stars0%
2
Stars0%
1
Stars0%
Share your experience
Mid Market, 101-500 employees
“Top HCP Communication Tool”
Pros
It works very well for HCP engagement especially with CLM and medical communications features.
Cons
Maybe the interface could be a bit more userfriendly but thats about it.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
7
Functionality
8
Enterprise, 500+ employees
“Very good experience with this userfriendly tool”
Pros
I can see everything about each contact right in one place which makes it really easy to get the full picture when Im working with customers.
Cons
Occasionally crashes while I'm working and I lose everything I've done
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
8
Enterprise, 500+ employees
“Customizable CRM”
Pros
This CRM works really well for our business needs and lets us customize everything exactly how we want it.
Cons
I feel the pricing is on the higher side and every time you want a new feature there's an additional fee you have to pay.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
10
Frequently Asked Questions
Does Veeva CRM have a mobile application?
Yes, Veeva CRM has a mobile app available for iOS and Android devices.
Who are the typical users of Veeva CRM?
Businesses across various industries, including MedTech, biotechnology, contract services organizations, and pharmaceuticals, benefit from Veeva CRM features.
What types of pricing plans does Veeva CRM offer?
The platform follows a subscription-based model, with costs varying based on the number of users and the specific modules selected. The pricing starts at $200/user/month. You can also request a personalized Veeva CRM price quote now.
What level of support does Veeva CRM offer?
The software offers a support center, phone, and email support.
What other apps does Veeva CRM integrate with?
The software offers integration with a variety of platforms and systems, including Outlook, SAP Concur, OpenData, Microsoft Teams, and Salesforce Marketing Cloud.
Does Veeva CRM offer an API?
Yes, Veeva CRM software provides an API.
What language does Veeva CRM support?
The platform supports several languages, including English, Chinese, and German.